Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very happy with the service”

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Posted 2 years ago

“Brilliant customer service, more like tailor made.”

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Posted 2 years ago

“A very responsive company, with polite, knowledgable and friendly staff answering the telephones.”

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Posted 2 years ago

“very good, bulb is the best one in the”

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Posted 2 years ago

“Estimated reading always way out, The representative did sort it .”

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Posted 2 years ago

Hi Ruth, Thanks for leaving us a review. I'm glad to hear you managed to sort your issue with the estimated readings. If you ever have any problems in the future get back in touch and we'll be happy to help. All the best, Katie

Posted 2 years ago

“The response was prompt Thank you”

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Posted 2 years ago

“Very easy to change from my previous supplier. And easy to send metre readings. I am very impressed”

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Posted 2 years ago

“I am very satisfied with Bulb energy.”

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Posted 2 years ago

“Friendly helpful staff”

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Posted 2 years ago

“Friendly helpful staff”

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Posted 2 years ago

“Bulb is the best electricity supplier I have dealt with.”

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Posted 2 years ago

“Best value for money thank you”

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Posted 2 years ago

“Very helpful 👌 bulb the best company and very cheap 👍”

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Posted 2 years ago

“Very helpful 👌 bulb the best company and very cheap 👍”

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Posted 2 years ago

“Great customer service for an outfit that is as sustainable and renewable as can be. Hope you survive administration...”

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Posted 2 years ago

“Every contact with bulb has been successful the staff are professional helpful and polite they really do care for their customers.”

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Posted 2 years ago

“Brilliant”

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Posted 2 years ago

“Quick to answer query and very attentive and helpfil”

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Posted 2 years ago

“BULB CONTINUE TO DECEIVE CUSTOMERS. 1000s of BAD reviews have been removed by TP claiming advanced software detected not a genuine review. My removed reviews were ALL GENUINE. This company has deceived and continues to deceive customers. Recent investigation. It promised to supply 100% renewable electricity to its customers and offset the carbon emissions of its gas. However, less than 5% of the green power it supplied to homes was sourced directly from renewable energy projects last year and it did not own any generating assets, such as wind or solar farms. The rest was bought from the UK’s wholesale electricity market alongside “renewable energy certificates”, which have come under fire in recent years for allowing companies to “greenwash” their energy tariffs.”

Helpful Report

Posted 2 years ago

Hi there, Thanks for taking the time to leave us a review. We reach out to you after a Trustpilot review to request your details and verify your experience. However, if we do not hear back we flag the review with Trustpilot as it cannot be verified. They will then send another prompt for your details. If again we don't hear back the review gets removed. Now that you have got back in touch we will be more than happy to assist with your issue should you wish to provide details. Please send those across to feedback@bulb.co.uk along with the reference RIO041221. All the best, Katie

Posted 2 years ago

“Have found Bulb personnel vey friendly and efficient in any dealings we have had with them.”

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Posted 2 years ago

Bulb is rated 4.1 based on 3,920 reviews