Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service very helpful 👍 👏 😀 👌 😊”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Service is excellent. Let down with installation of smart meter. Never worked”

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Posted 2 years ago

“l'm like very good”

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Posted 2 years ago

“Wonderful”

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Posted 2 years ago

“The bulb team is very helpful and kind”

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Posted 2 years ago

“Wonderful”

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Posted 2 years ago

“What a load of crock”

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Posted 2 years ago

Hi Sharon, Thanks for taking the time to leave your feedback. At Bulb we aim to provide the best possible service and by the sounds of this review, you have not received that here. I have sent you an email directly about the issue. If you wanted to discuss it further please get back to me there. All the best, Jenny.

Posted 2 years ago

“I have never had a problem with bulb. They answer my queries quickly and effectively.”

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Posted 2 years ago

“I have never had a problem with bulb. They answer my queries quickly and effectively.”

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Posted 2 years ago

“I find it alot better when you can actually speak to someone. Then when they are very helpful it makes it so much easier”

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Posted 2 years ago

“Amazing service very helpful”

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Posted 2 years ago

“Excellent energy company. Been with Bulb for 5 years and prices extremely reasonable compared to the big 6.”

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Posted 2 years ago

“First impressions - they are very on the ball, prompt to reply to inquiries, and probably about as reasonable and decent as you can get in the current climate.”

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Posted 2 years ago

“Very good”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Bulb answered my question promptly and helpfully regarding Solar Panels”

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Posted 2 years ago

“Totally disappointed with bulb. Phoned them to get my credit of over £900 refunded to me. They said yes then no need meter readings even after taking umpteen readings. Still waiting. Quick to take your money but not so to return it 😡”

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Posted 2 years ago

Hi Azra, Thanks for taking the time to leave your feedback. I am sorry for the poor service. We aim to provide the best possible service and it sounds like you have not received that here. I have sent you an email directly about the issue. If you wanted to discuss it further please get back to me there. All the best, Jenny.

Posted 2 years ago

“I'm always impressed with Bulb's customer service team - they reply to emails so quickly. I also like how easy it is to use the app”

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Posted 2 years ago

“I've been with bulb for several years now although it's in the process of change i have had no reason to complain and find the staff extremely helpful and obliging when an issue arose with my meter”

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Posted 2 years ago

Bulb is rated 4.1 based on 3,920 reviews