Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent change over from previous supplier.Let you know when to give readings and keep you updated with everything through the app.”

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Posted 3 years ago

“super easy to use, quick to top up and have not had a single problem since changing to bulb.”

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Posted 3 years ago

“Helpful and efficient, very easy to switch to no problems. They keep me up to date with my monthly usage, their website is easy to understand. I am a new customer so far everything is going smoothly but too early for cost comparisons.”

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Posted 3 years ago

“Great service. Very happy :)”

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Posted 3 years ago

“Good excellent”

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Posted 3 years ago

“I don’t know what’s gone wrong with this company but their customer service is dreadful, didn’t used to be like this but they are truly awful the last few months”

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Posted 3 years ago

Hi Jane, I'm really sorry to hear you've not been pleased with our service these past few months. If there's anything at all I can help with please send an email over to feedback@bulb.co.uk and I'm more than happy to take a look. All the best, Curtis

Posted 3 years ago

“Everything has run smoothly since opening my account”

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Posted 3 years ago

“Cheap prices no problem would Definitely recommended”

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Posted 3 years ago

“Very polite workers. Respectful and efficient. Meters in awkward place but they just got on with the job”

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Posted 3 years ago

“Making bills and boring admin straightforward and easy!”

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Posted 3 years ago

“Changed to bulb from utilita not had a problem yet”

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Posted 3 years ago

“They handled my transfer from another energy supplier very efficiently and kept me up-to-date. Everything has been very easy so far and I haven’t had any issues at all.”

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Posted 3 years ago

“They handled my transfer from another energy supplier very efficiently and kept me up-to-date. Everything has been very easy so far and I haven’t had any issues at all.”

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Posted 3 years ago

“They handled my transfer from another energy supplier very efficiently and kept me up-to-date. Everything has been very easy so far and I haven’t had any issues at all.”

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Posted 3 years ago

“Bulb is friendly, helpful and saves me money - yay!”

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Posted 3 years ago

“Like bulb answer the fone and ur query’s good”

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Posted 3 years ago

“Being with Bulb makes me feel that I’m not indifferent to the planet. The customer service is personable and warm”

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Posted 3 years ago

“I've not long been with you but you keep me updated on my account easily”

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Posted 3 years ago

“Have been with bulb for a few years and am happy with the service. They answer the phone in a reasonable time and am helpful solving any problems, unlike useless E-ON.”

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Posted 3 years ago

“Very good my bill is much better”

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Posted 3 years ago

Bulb is rated 4.1 based on 3,920 reviews