Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good rates, one of the best fuel companies I've used”

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Posted 3 years ago

“Cheaper bills , information easy to understand .Thoroughly recommended”

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Posted 3 years ago

“Excellent customer service”

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Posted 3 years ago

“Great company - good prices and excellent communications.”

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Posted 3 years ago

“Only recently joined Bulb as moved house and so far very positive. Haven't really had the time to assess whether they are the most cost effective but from a customer service perspective no issues.”

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Posted 3 years ago

“Very happy so far. Easy to switch. I did nothing. Great with communicating bills and usage.”

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Posted 3 years ago

“So far so good. Easy to set up and bills seem consistent with what they promised - couldn’t ask for more”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“Can't give 5 stars cause was bad start but great when you speak to right person 😌”

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Posted 3 years ago

“Had no issues to date. Unlike with EDF”

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Posted 3 years ago

“As a recent customer, of Bulb, I’m delighted with the communication and service. Excellent.”

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Posted 3 years ago

“Best switch I’ve ever made.”

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Posted 3 years ago

“Very swift change over to bulb, you can also understand the bills easier .”

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Posted 3 years ago

“Easy to set up, use and manage. Brilliant prices.”

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Posted 3 years ago

“Early days with them, so far ok.”

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Posted 3 years ago

“Disappointed 2 days after swapping over price of tariff was increased. Would have been nice to know before making the swap as it may have influenced my decision. Rest of the swap was seamless will stick with Bulb for now.”

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Posted 3 years ago

Hi Nigel, I'm sorry that your switch has coincided with our most recent price change, I appreciate that must be frustrating. We don't want to increase our prices, but sometimes rises in wholesale costs make it unavoidable. I'm glad the rest of the switch went well. If there's anything further we could help with just send an email to feedback@bulb.co.uk and I'm happy to help. All the best, Curtis

Posted 3 years ago

“Good renewable energy provider.”

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Posted 3 years ago

“Smooth and detailed transition, easy to top up and can contact bulb when need to with ease.”

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Posted 3 years ago

“Every thing is good so far I was worried when it went up but Ive just checked Octapus and they are more expencive than bulb just now So Im happy”

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Posted 3 years ago

“What a relief to return to Bulb after our last supplier. As ever good service.”

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Posted 3 years ago

Bulb is rated 4.1 based on 3,920 reviews