Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bulb have always been brilliant ,they keep your bills up to date they send each month via email so you know exactly where you are with your fuel bills,customers services are very good,I haven’t had to complain ever ! But when I have spoken to them they have always been competent and polite staff.”

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Posted 2 years ago

“Very helpful and friendly service.”

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Posted 2 years ago

“I have contacted bulb via a phone call and by a live chat link and both times I was impressed by the fast and efficient service.”

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Posted 2 years ago

“Despite what bulb are going through, the service I received when I called them was very professional and the team member was courteous. I have been with bulb for many years because of the service and products they offered”

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Posted 2 years ago

“Very good customer service and correct prices”

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Posted 2 years ago

“Very pleased with Bulb and feel your charges are fairer than other companies”

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Posted 2 years ago

“No problems with Bulb but wanted a provider who could offer lower off-peak rates, and enable flexible use of batteries and micro-generation.”

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Posted 2 years ago

“Always done as I’ve asked / requested and app works great, such a same Bulbs now in administration, best of luck to all the employees.”

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Posted 2 years ago

“Bulb Energy is efficient in its services to customers.”

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Posted 2 years ago

“not a lot to say due to gas prices”

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Posted 2 years ago

“Actioned as requested”

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Posted 2 years ago

“Quite satisfied with chat.”

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Posted 2 years ago

“I believe in renewable energy. The services provided to date have been excellent”

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Posted 2 years ago

“very friendly and helpful as a company.”

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Posted 2 years ago

“very professional and not pushy”

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Posted 2 years ago

“Sorted out my question quickly and efficiently”

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Posted 2 years ago

“Quick, efficient and helpful.”

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Posted 2 years ago

“Quick, efficient and helpful.”

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Posted 2 years ago

“Excellent friendly experienced staff Always willing to assist and advice when contacted”

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Posted 2 years ago

“i am happy with the service but want to drop the cost of my month dd as i am in credit so will do another review when i know the outcome of that”

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Posted 2 years ago

Hi Pauline, Thanks for taking the time to leave a review, I am glad to hear you are happy with the service. I have dropped you an email directly from myself so we can discuss your payments and hopefully come to a resolution with those. All the best, Katie

Posted 2 years ago

Bulb is rated 4.1 based on 3,920 reviews