BulkBooks.com Reviews

Name: BulkBooks.com
Address: 109 International Drive, Franklin
Rating: 4.60

4.6 Rating 647 Reviews

90 %

of reviewers recommend BulkBooks.com

Company Reviews

Metrics

4.6

Based on 647 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

BulkBooks.com 5 star review on 16th January 2024

Anonymous

Anonymous // 01/01/2019

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“Great customer service. Quick response and delivery!”

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Posted 6 years ago

“Delivery easy and when needed thanks.”

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Posted 6 years ago

“Books are missing from my shipment which I was supposed to get refunded for, which hasn’t happened and no one has responded to my email regarding the issue.”

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Posted 6 years ago

“Incredible customer service. Order process delivery with in a couple of days.”

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Posted 6 years ago

Thank you for the great feedback, Jone! We appreciate your business and look forward to providing you with more speedy book deliveries in the future.

Posted 6 years ago

“Great expect for the fact that it is not an option to deliver in Canada for online orders. Thank you !”

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Posted 6 years ago

Hi Danielle, Thank you for the great review. I apologize for not having an international delivery option just yet, though I'm glad we were able to make it work for you! We currently offer free ground shipping on all domestic orders, so until we set up various pricing options for shipping (Overnight, 2Day, International), those all get processed through one of our reps. Thank you

Posted 6 years ago

“Ordered a great insightful book from Andrew Yang, founder of Venture for America: “War on Normal People”. A clearly reasoned argument for the impending US labor crisis do to the unintended consequences of automation (eg autonomous vehicles, artificial intelligence). As a VC who invests in software, including these sectors, I find it compelling and a real issue for the next decade. Also... Bulkbooks did a great job of delivering the books, onTime.”

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Posted 6 years ago

Hi Thomas, Thank you so much for the great review. We appreciate your business and look forward to serving you again. Bulkbooks.com

Posted 6 years ago

“On time, fast deleivery”

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Posted 6 years ago

Hi Wayne, Thank you so much for the positive feedback! We look forward to serving you again soon.

Posted 6 years ago

“Order was on time and well packaged. We would order from Bulk Books again.”

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Posted 6 years ago

Thank you for the great feedback! We're thrilled to hear it and we look forward to working with you again.

Posted 6 years ago

“Book shipments came early which was great! Every thing was packaged well. Thank you!”

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Posted 7 years ago

Thanks so much for the feedback, Karen! So happy to hear that you were pleased through and through. We look forward to working with you again.

Posted 7 years ago

“Easy to order and was delivered quickly.”

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Posted 7 years ago

Thank you for your order and positive review, Holly! We look forward to serving you again, soon!

Posted 7 years ago

“Order process was easy, however, a few weeks after placing my order I was told my order wouldn’t not be ready on the date I needed it. This was ultimately resolved but a bit stressful.”

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Posted 7 years ago

HI Bradley, Thank you so much for the order and your feedback. I'm sorry to hear of the added stress, which is understandable when a title is print on demand and may take additional time. I'm so glad that it was resolved as our ultimate goal is to make your bulk book ordering as easy and stress-free as possible.

Posted 7 years ago

“We ordered at the last minute and they were very helpful to get them to us on time.”

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Posted 7 years ago

Thanks so much for your order and your feedback! We look forward to serving you again in the future.

Posted 7 years ago

“Ordering books by our conference keynote speaker on BulkBooks.com was quick, easy and efficient. I appreciate the ability to add comments in a notes section that are actually read. This made me happy because it helped me execute a fabulous event for the attendees.”

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Posted 7 years ago

Thanks so much for your order and your feedback. We're glad to hear that your event was a success, and we look forward to serving you again in the future!

Posted 7 years ago

“Fast delivery”

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Posted 7 years ago

Thanks for the feedback, Tammy. We're glad to hear that your order's delivery was speedy, and we look forward to serving you again in the future!

Posted 7 years ago

“My order with Bulkbooks was my first and it was easy. I would do it again.”

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Posted 7 years ago

We're so glad to hear it, Eileen! Making it easy is what we aim for. Thanks for your feedback and we look forward to serving you again soon.

Posted 7 years ago

“They were able to get the books I needed on time (for the most part) and also they were always ready to answer my calls when I reached out. Kind Regards, Patrice Hickman”

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Posted 7 years ago

Thanks for your review and for your order, Patrice! We appreciate your business and your honest feedback.

Posted 7 years ago

“1 of the books I received was sent in error. It was replaced immediately after I called.”

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Posted 7 years ago

Thanks for your feedback, Mary! We appreciate your understanding and we're glad to hear that the shipping error was corrected promptly. Take care, and let us know if we can be of assistance in the future!

Posted 7 years ago

“the books were used as a gift to women in our community to enhance their knowledge about money.”

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Posted 7 years ago

Thanks for your review, Charlotte! We're happy to hear that the books were used for such an excellent cause. Please don't hesitate to reach out if we can be of assistance in the future, and thanks for the work you're doing to improve the lives of women in your community.

Posted 7 years ago

“You couldn't fill my order in 6 months, so I cancelled it. No explanation from you.”

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Posted 7 years ago

Hi Robert. Please accept our sincere apology for the unavailability of the books you ordered. We're investigating the details of your order to find out exactly where the communication breakdown occurred, and a member of our team will be in touch with you shortly. While we hate to hear that your experience was anything less than superb, we deeply appreciate your candid feedback.

Posted 7 years ago

“The books were signed and wrapped nicely! That made it easier on our team to give them out at a donor event.”

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Posted 7 years ago

Thanks for the feedback, Kristen! We're so happy to hear that we were able to contribute to the success of your donor event. Take care, and hope to work with you again soon!

Posted 7 years ago

BulkBooks.com is rated 4.6 based on 647 reviews