BulkBooks.com Reviews

Name: BulkBooks.com
Address: 109 International Drive, Franklin
Rating: 4.60

4.6 Rating 647 Reviews

90 %

of reviewers recommend BulkBooks.com

Company Reviews

Metrics

4.6

Based on 647 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

BulkBooks.com 5 star review on 16th January 2024

Anonymous

Anonymous // 01/01/2019

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“Ordering was super easy. Order came in 2 days. Super impressed!!!! And highly recommend bulk books.com”

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Posted 4 years ago

“Thank you for getting a large order to us in 2 days. We appreciate you!”

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Posted 4 years ago

“Janessa went out of her way to help make sure the books we needed were delivered in time for our event. Many thanks to Bulk Books for helping make our conference experience better!”

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Posted 4 years ago

“Fast response , quick shipping”

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Posted 4 years ago

“The online Price that I purchased the books for was not correct. Should not sure advertise a price & then change it at order. Very poor business”

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Posted 4 years ago

“Fast customer service and delivery of items”

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Posted 4 years ago

“Bulk Books the easiest way to purchase books for my whole Amazon team. I was able to purchase the exact number I need (not in counts of 5 or 10) and they shipped quickly and arrived ahead of schedule. I also appreciated that there was not a ton of waste with the shipping, as they came in one conveniently sized box!”

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Posted 4 years ago

“fast and easy order”

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Posted 4 years ago

“This is our first order. The process is very simple and easy to use. The book’s author, Chris Voss, is an acquaintance”

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Posted 5 years ago

“Quick, easy and affordable.”

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Posted 5 years ago

“Great customer service and received my order earlier than expected. Thank you”

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Posted 5 years ago

“speed, responsiveness and great price.”

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Posted 5 years ago

“I so appreciate the quick response to my inquiry!!! Great team! Thank you! Syndee”

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Posted 5 years ago

“I did not receive an update for a week with the tracking information until I contacted customer service. Upon calling, I learned that my order was NEVER processed and the books were not available/in stock until the day I called. The call agent helped to take care of the order and I had asked for a manager to call me back with an update. I didn’t receive a call, but I did receive an email of the order update. I would have given 1 star but I did receive my order within 4 days so I give my experience 2 stars.”

Helpful Report

Posted 5 years ago

Good morning, Thank you for your honest review. I'm very sorry to hear that the order was not processed in timely fashion. We pride ourselves in turning orders around quickly and delivering ahead and schedule. Unfortunately, we did not meet your standards, nor ours on this occasion. If you're willing to give us a second chance, I would love to make it up to you. Please contact me directly (bobby@bulkbooks.com) when the need for books arises. I'll be sure to offer the best price we can regardless of quantity and personally make sure your order is processed without delay. Again, I sincerely apologize for the delay and hope to hear from you soon. Thank you, Bobby James VP

Posted 5 years ago

“Easy to order, great price when ordering in bulk, and very quick delivery of books in well packaged box. Checked all of the boxes we needed.”

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Posted 5 years ago

“Bulk Books had just the right edition at the best price. Ordering was easy and the processing and shipping was fast. Thank you!”

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Posted 5 years ago

“Very responsive to any and all requests! Bobby was cheerful and supportive. Very efficient!!”

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Posted 5 years ago

“Excellent Services, and very helpful with my orders. Thank you. Alma Garcia.”

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Posted 5 years ago

“They did an awesome job with my order. I wanted hardback versions of my books, and they emailed me to notify me that the version i had ordered was in fact a board book, not a hardback. I was able to fix my order and request hardback versions instead. They didn't even charge me for the extra cost associated with the hardback versions vs. board books. I would recommend this site to others without hesitation!”

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Posted 5 years ago

“Staff is very helpful. Orders arrive promptly. If items are back-ordered, customer service contact me and lets me know estimated arrival.”

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Posted 5 years ago

BulkBooks.com is rated 4.6 based on 647 reviews