BulkBooks.com Reviews

Name: BulkBooks.com
Address: 109 International Drive, Franklin
Rating: 4.61

4.6 Rating 629 Reviews

90 %

of reviewers recommend BulkBooks.com

Company Reviews

Metrics

4.6

Based on 629 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

BulkBooks.com 5 star review on 16th January 2024

Anonymous

Anonymous // 01/01/2019

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“great value, and great customer service!”

Helpful Report

Posted 1 year ago

Thanks for the great review, Stephan! Please let me know if there is anything else I can help with on future orders. Bobby@bulkbooks.com

Posted 1 year ago

“We ordered 30 copies of a book for our book club. I had needed them pretty quickly, & wasn’t sure if it was possible to get them to me that fast, but they arrived earlier than expected, & the quality of the books were perfect. Great prices, fast shipping, amazing customer service. We will definitely be back for more books soon!”

Helpful Report

Posted 1 year ago

Thanks for the amazing review, Jess! So happy to hear and hope that the books were enjoyed. Bobby@bulkbooks.com

Posted 1 year ago

“I ordered books for a Men's Study at church. I only needed 15 books, but needed to order 25 for the best deal. The extra books may be placed in the church library for access for others after the study.”

Helpful Report

Posted 1 year ago

Thanks for the great review, Gary. We hope the books are enjoyed and hope to serve you again soon. Bobby@bulkbooks.com

Posted 1 year ago

“Our order came very quickly! The only thing is I wish we could return unused books”

Helpful Report

Posted 1 year ago

Thanks so much for the 5-Star review! We wish we could return unused books as well. On occasion, we can make it work. Please be sure to reach out ahead of time if you may need to return any books and we can confirm that prior to placing your orders (on most occasions, returns will not be accepted, but always worth a quick check!). Bobby@Bulkbooks.com

Posted 1 year ago

“Order arrived quickly! So happy to add books to my small shop, and bulk books makes it possible.”

Helpful Report

Posted 1 year ago

Thanks for the 5-Star review, Megan! So happy to hear of your great experience and hope the books are enjoyed at your shop! Looking forward to keeping your shop stocked up! Bobby@bulkbooks.com

Posted 1 year ago

“Placed an order. Received an Order Confirmation. Bank was charged $300. Never received Shipping Confirmation. Never receive the order. Sent multiple emails requesting information regarding the order, or a refund. Never received a response.”

Helpful Report

Posted 1 year ago

Hi Melissa, so sorry to hear about your experience and lack of communication on our part. I looked into the order and it seems the shipment was returned to the publisher, at which point, you should have received a full refund. I've processed the refund and will ask if the books are still available, in case you would like them. Again, I sincerely apologize and would love to make it up to you should you give us another opportunity. If/when you're in need of books in bulk, please reach out to me directly. Bobby James Bobby@bulkbooks.com

Posted 1 year ago

“BulkBooks was great! I am an author and I had an event where I wanted to sell my book. Easy to order, the books arrived quicker than expected. A very good experience from beginning to end.”

Helpful Report

Posted 1 year ago

Thanks so much for the great review, Diana! We are happy to help gets books to your events and hope to continue to work with you. Please let me know if you ever need anything. Bobby@bulkbooks.com

Posted 1 year ago

“Perfect for buying a large amount of a copy of books. Easy to use, great prices and quick shipping!”

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Posted 1 year ago

Thanks for the 5-star review! Happy to hear that your experience went smoothly!

Posted 1 year ago

“The customer service is good. Leadership Academy of Nevada is happy to have done business with you. The only thing is that it's a bummer that the book we wanted is not in stock anywhere we tried to order it from. We chose another book for the next coming school year.”

Helpful Report

Posted 1 year ago

Thanks for your great review, Kaislyn. Sorry to hear that the initial book you wanted was not available, but I'm thrilled to hear it all worked out. Bobby@bulkbooks.com

Posted 1 year ago

“Prices much better than anywhere else, reliable shipping and on time.”

Helpful Report

Posted 1 year ago

Thanks for the great review, Kathryn! Happy to hear that you are pleased with our prices and that everything was delivered on time. Is there anything we could have done better to earn 5-Stars? Bobby@bulkbooks.com

Posted 1 year ago

“Books came quickly. Box was torn on the corners. Luckily no books were damaged.”

Helpful Report

Posted 1 year ago

Thanks for the great review, Ben! Sorry to hear that the boxes were damaged in transit, but great news that nothing was damaged. If you ever have any issues, please do not hesitate to contact me directly. We look forward to serving you again soon. Bobby@bulkbooks.com

Posted 1 year ago

“I like the services provided by BulkBooks. I have ordered over a dozen times in the last 2 years. The only reason I gave it 4 stars is that I'd like easier access to the login link and the search box should be visible on all pages. Sometimes I have to go back to the home page to find it.”

Helpful Report

Posted 1 year ago

Thanks for the great review and insight to making things better for our customers! I've noticed the search bar as well and that is on our list of updates! Thank you for your repeat business over the years. We greatly appreciate it. Bobby@bulkbooks.com

Posted 1 year ago

“The order came quickly, and the books were in good shape. Happy with my purchase.”

Helpful Report

Posted 1 year ago

Thanks for the 5-star review, Roseanna! Great to hear that the order came quickly. We hope the books were a hit. Bobby@bulkbooks.com

Posted 1 year ago

“It’s difficult to find books in bulk. Very few websites offer this. Thank you for brokering these deals for us common folk that need more than one copy.”

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Posted 1 year ago

Thanks for the great review, Byron! So thrilled to hear that you found us and can utilize our bulk discounts. We look forward to serving you again soon. Bobby@bulkbooks.com

Posted 1 year ago

“Bulk Books was great. I was buying novels for my classroom and they had just what I was looking for at the best price!”

Helpful Report

Posted 1 year ago

Thanks for the 5-Star review, Elisa! We hope the class enjoys their new books and we look forward to serving you again. Bobby@bulkbooks.com

Posted 1 year ago

“Bobby is always responsive and easy to work with. I have relied on him countless times and recommend him and bulkbooks.com without reservation. Thanks for all the great support over the years!”

Helpful Report

Posted 1 year ago

Clif! Thanks so much for the great review. It's been a pleasure working with you. Your business and recommendations are so greatly appreciated. Looking forward to working with you again soon! Bobby@bulkbooks.com

Posted 1 year ago

“Our organization has been ordering from Bulkbooks for quite some time and we have always been satisfied with all of the products. The shipping has been dependable and timely. If the event we had questions about products, they have been communicative and timely in their response. Overall, a great service and would definitely recommend to others.”

Helpful Report

Posted 1 year ago

Thanks for the amazing review, Rosa! So thrilled to hear of your great experiences over the years and we look forward to serving you! Bobby@bulkbooks.com

Posted 1 year ago

“BulkBooks.com is easy to do business with. We received the product in a timely manner at a great price.”

Helpful Report

Posted 1 year ago

Thanks for the 5-Star review, Julie! Thrilled to hear you had a great experience. Please keep us in mind for any future orders! Bobby@bulkbooks.com

Posted 1 year ago

“Always got my order on time and the books were in great condition”

Helpful Report

Posted 1 year ago

Thanks for the 5-Star review, Ashley! We look forward to serving you again, soon. Bobby@bulkbooks.com

Posted 1 year ago

“Very pleased with the prices and customer service of BulkBooks.”

Helpful Report

Posted 1 year ago

Thanks for the great review!

Posted 1 year ago

BulkBooks.com is rated 4.6 based on 629 reviews