“I ordered one suit from them . Price is rs 4500 and it look like rs 500 . Omg the duppta so cheap quality. I wore once and the dupptta is tear off. So sad reality and anarkali shirt is so badly stiched . I don't like it at all. The pictures and videos are so different from reality. Please don't play with people money. It is not good at all . Keep the product atleast near the price. If product is 4500 rs then please use better material. They just send free products to famous people so that we order from them . STOP BUNAAI please check your material quality.”
“I recently ordered a suit set which was on sale for Rs.5500, i received the product on time but did hate the quality of the material, it was not worth it. Totally disappointed. Packaging is worst.”
“I oredered a dress for 3500 which looks like 500 . This is their quality. Pleawe dnt buy anything ever from bunaai. Their products are very expensive and material is so disgusting. The colour of my dress is jarring in 1 use. They dnt have lining for the dress. The quality is so so cheap you csnt wear it. This brand is fraudulent. The pictures posted on site are deceptive. Their products are of poor quality and highly overpriced. They don't publish feedback from customers and have a spurious returns and exchange policy.”
“WORST kurta set I have bought till date. TERRIBLE fabric quality. Kurta doesn't have lining only. Dupatta looks like some 100/- one bought from a local market. Color and look of the entire set TOTALLY different from what is shown on your fraud page.
I really think the pricing of this kurta set of theirs should be 200/- and NOT 4000/-. TERRIBLE EXPERIENCE. NEVER ORDERING AGAIN. THIS BRAND SHOULD SHUT DOWN ITS STORE. FRAUD BRAND !!!!! 🤮”
“Bad service and pathetic policies, you have really disappointed me you really need to look into this and change your policies at least you should give an option to exchange the product and you should provide some delivery person if someone needs to exchange it’s product. Please improve your services”
“I have placed order for 2 suit set but I have received only one. When I informed them about the missing set they are refusing to give refund. I have tried several times to contact them. Customer service is worst. Never ever shop in bunaai. Very worst website. Quality of the suit is also not worth for money. They have cheated me in this order”
“Don't buy their product! Pathetic quality. I bought this blue and cream colour co-ord set which was totally spoiled. Their suit cloth bleed colors and color spread from dark shade side to lighter shade side. They say that exchange is possible only in 48 hours from receiving. After single use their cloth shows its poor character. How can anyone gets to know in 48hr that this product will bleed.”
“Just received my dress.
I am not okay with the size trying to exchange but customer care number is not responding.
I am stucked.
Pls help otherwise I have to complain in consumer forum”
“Pathetic customer care as no one picks calls. The product arrived 20 days later which is ridicules as it was not custom made! Their refund policy is horrible where you can only exchange the given product. The quality is also bad and I saw smoothing on the site for 3000 where it was available for just 695 on Amazon. Never ever buy from bunaai”
“Any one who is going to leave a review on bunaai please share me your order id and details of the product which was sold and you are not satisfied this will help me filing a petition against them”
“Worst site for online purchase.delayed almost 2 months ,chased customer care for delivery.customer care are idiots they donot even care for customer issues.”
“first quality is pathetic second after returning the suit they did not returned the suit nor the amount refunded. A fraud company and one should beware of this company.”
“Delivery taking forever. Queried with business as did not get any delivery notification even after 15 days of order. They mentioned the order has still not been shipped and so I asked for refund as I would miss the occasion for me to be able to wear the clothes. Kept getting generic reply for email with nothing about refund. Called instead. They mentioned cannot provide a refund even if the products have not been shipped? Also no news on delivery yet. If you want to order from here, order it at least 2 months before you need it. Also, the money I am paying does not justify the customer service and quality of products. Will not shop from here anymore.”
“I was gifted a prestitched saree from the Bunaai Phool collection. It was with great excitement and expectations that she got it for me for her wedding function.
First, the delivery was delayed.
Second, the packaging was horrible to say the least. The saree was stuffed in a clear plastic cover and sent.
Third, lace and latkan quality was sub par. The saree looked so elegant in the picture. But in real the colours were jarring and the print was ugly.
Fourth, the organza material and gota lace was so itchy I had rashes all over from where the material and lace came in contact with my skin in just the few minutes that I wore it to check the size.
Fifth, the company point blank refused to exchange the saree.
Sixth, the review I posted on their website didn't get published at all.
This brand is fraudulent. The pictures posted on site are deceptive. Their products are of poor quality and highly overpriced. They don't publish feedback from customers and have a spurious returns and exchange policy.”
“Pari Choudhary pls improve your customer service first. Worst ever company. You are so arrogant rhat after comments you block ppl and do not bother to respond and revert. Google reviews of your company are all negative. Ppl don't get their order and one which are received are very cheap and poor quality material. Still there is no one to answer calls. First look at your business then stand any platform to give gyan. Not even 1 positive comments on any of the social media.”
“This is the worst brand experience. The color of product delivered does not at all match the description. I ordered for a pastel pink kurta and got a neon pink instead. And when I asked for the return/exchange, they said they don’t have that policy and stopped responding to my mail. Very poor customer service, and also cheap material according to the price they’re charging. IN ALL THE WORST EXPERIENCE, not recommended to anybody.”
