“They are definitely the worst e-commerce company.. Their delivery is pathetic.. I almost thought I will not receive the product but sadly I received it.. The quality of fabric is so poor.. The kurta was priced 2200 but is not worth 500 also.. Not to mention they have major sizing issue.. There is no refund or replacement policy... Even though I ordered product which is not on sale they denied replacement... Worst experience ever.. DO not ever buy stuffs from they.. they are cheaters..”
“The first day, I asked them to cancel an order and they did pretty immediately. However when I made the next order, the staff canceled it even though I emailed them to process it. I don't know if they even bothered to read the email or not.”
“I ordered my dress and didn't get a purchase receipt or order number a massage or anything. I started calling numbers which were never answered or available. I wrote emails and whats app....which generates automated answers..... I wanted to have this dress by 20thmarch which was 10 days prior to purchase. someone answered after 7days of purchase and i got my order number then. i did not get my dress on time at all even when i was ready to pay overnight charges because of their ignorance to my purchase and not answering the client. I had to buy a new outfit to wear for the day. i am totally disappointed with the way they handle after sales. or to be true not handling the client at all.”
“It's the worst shopping site ever....the quality of the fabric is so poor....the sizes they have mentioned are completely wrong....their customer service is worst..pls save ur money ND time ...”
“Quality of fabric is very cheap as compared to the price they are charging. Their website shows the items are available however when you place and order and pay after that you get to know they are still getting it ready and will not be delivered within the mentioned time!! Poor customer service as nobody replies to emails. When I sent a message on Instagram page complaining that I have not received my order that’s when someone replied “it will be dispatched today” no apologies no acknowledgement of the issue! Even after all this I have only received one item! There’s no reply on insta page since then... they have zero coordination with courier company as I’m receiving emails that both items were delivered whereas I have only received one! Sizes are also not as mentioned on website, I ordered for large and have got one which is way smaller than a ‘L’ Please save your time and money and do not order from them!”
“Officially the worst brand I have ever ordered from ! They NEVER deliver on time and don’t even bother to inform if a product is extremely delayed or out of stock ! The staff is so rude ... they don’t even apologise ... so disappointed I have no words !”
“Officially the worst brand I have ever ordered from ! They NEVER deliver on time and don’t even bother to inform if a product is extremely delayed or out of stock ! The staff is so rude ... they don’t even apologise ... so disappointed I have no words !”
“Officially the worst brand I have ever ordered from ! They NEVER deliver on time and don’t even bother to inform if a product is extremely delayed or out of stock ! The staff is so rude ... they don’t even apologise ... so disappointed I have no words !”
“Order no. 9195. Made order for a kurta set and they taking no responsibility for the order made since it is not delivered till date for order made on 07/02/19.
Mailed them twice but no response except an auto mail with a phone no. that does not work. Save yourself from such a menace. Felt completely cheated for the product ordered. No coordination with shipping company and shipping courier partner shiprocket have updated their delivery status as delivered when we have not received the product.
*CHEATS* *BEWARE*”
“Worst People Ever !
they do not care about their potential customers. I live in Canada and was trying to reach out them on Instagram account about getting an instruction on which will be the right way to place me order and get it it delivered to my home in India. They took forever to get back to me and when they did they just gave me their website link. Well i was like ill just go ahead and place my order. I tried to place my order and on the time of the check out it did not let me finish the payment saying there is some kind of error. I once again left them a text letting them know that i am trying to place order but it has some issue if they could help me out but their answer was simply " please text us tomorrow morning " and well that's exactly what i did and never heard from them.
So you might want to save your time and money.”
“Delivery is very slow, contact no is just for the show off as its always switched off. If u contact through insta they ans like they dont care and u feel foolish while asking them questions about ur delivery. Sometimes u will feel thay have cheated u. Clothes are nice but customer service is the worst.very rude and non-responsible.”
“I recently Ordered two products for my wife. The product had lining in the pictures and when we received the ordered there wasn’t no lining inside the maxi dresses. SCAM!!!”
“Had ordered a handpainted suit set. the quality of the fabric is very cheap compared to the price they are charging. Also they do not adhere to their size chart. I had ordered small but the actual product would fit anyone who wears large as well. Disappointed and dissatisfied.”
“Ordered Acqua bella stripes
Cotton kurta.(999 price) and received it on jan -8- 2019Completely dissatisfied with the Cheap Fabric and the image in the website conceals the tiny dot desighn which gives a total awkward look to the same.Their Return and exhange policies are not customer friendly.My first try,i am forced to keep this cheap stuff and this would be the last time with them.Never recommend Bunaai for shopping.”
“I had ordered 4 dresses from their website. paid for four only 3 came so far. Quality is poor and looks fake. one of the dress is wrong.
when sent message on their linked in page, worse customer service ever and very very arrogant reply came. do not buy from them this is worst ever online shopping.”
