“Wrong size are mentioned in the site. I wanted to exchange but there was no response. Im going to file a complaint against you guys. This is my order no: 74783. You can check your mails too. But im not gonna leave this”
“Worst online shopping site. They are frauding customers by taking huge amount of money for poor quality clothes. Wrong size is mentioned in the size chart while exchanging they are taking reverse pick up charge and shipping charge.. Shipping is very poor, provides delivery taking more than a month.. Fake customer care members do not know how to solve problems murmuring same words every time.. Fraud site.. This site should be banned. Please do not buy anything from here.. You will make a huge loss if u buy.. Trust me.. I have all the proofs and screenshots and call recordings. They are nonsense..No bunaai tags or price tags are there in the product.. Just nonsense..”
“Worst return policy.
If a delivery person has delayed the process then how come someone track that. Just learn from Myntra seriously.
Their customer number is always busy and the customer service on mail is just sending mails like sorry we don't do exchange after 48 hours even if the size doesn't fit.”
“Material quality is pathetic. Did not expect this poor quality. If u people are charging so much then at least provide good quality material. Will never buy anything from bunaai.”
“Absolutely disappointed! The customer care sucks. I am an ardent online shopping fan, but this experience has pulled me back from buying anything from bunaai. I was out of town when the order came in and hence got to try the outfit only after a week. I understand that there is a 2 day window given for exchange, however what can one do when she is travelling! Even though the measurements are given online, the first order always gives a sense of the styling and the fit. However, they never paid a heed constantly mentioning about their policy.
Hard luck bunaai. You have just lost a big customer and the recommendations that may have followed.”
“Bunnai has one of the worst delivery process, they donot have logistic tools , never follow any timelines, never provide any information to the customer. if you are lucky enough , you may get your ordered product in a month or two, otherwise just forget you product.”
“I wish i could give 0 rating - VERY SAD Experience - Place the order and keep waiting for an update ( i waited for 3 weeks and they kept saying its getting ready) and one day suddenly after waiting for 3 weeks the order get cancelled - extremely sad experience and very unprofessional.”
“The worst quality of products ever. They make their products from the cheapest fabric and such bad fit and finish. I ordered in India to get it in US, of course I can’t return and the customer service is so cheap they don’t address their fault.
Would never recommend this seller to anyone.”
“Order Number# Bunaai64665.
I had placed a order, 17 days back and now when received it didn't liked the product. Hence, tried for return. When i called the customer care executive (9330120581- Manish Wahia) mentioned at google site.
This Customer care person is so rediculously talking non-sense things, asking irrelevant personal questions.
Kindly share the actual process of refunding. Experienced veryy bad customer care service @Bunaai.com”
“Pathetic customer service. I had order a set of kurti of L size i always wear 38 size. But they sent a vey very small size. Then I contacted them for a return and refund. They still didn’t give any solution for my issue. They are totally cheating the customers.”
“No refund policy !! They even dont exchange and ask to pay shipping cost. Very bad experience in such an era of comoetition they argue and say we didnt force you to buy product!!! Pathetic site and customer service.”
“I had a very bad experience. My dress wasn't dispatched for about 12 days and there was no update from their side. So finally I contacted and they said it's not yet dispatched and it will take time. I told them to cancel my order and they didn't showed any efforts also to get it fixed. Bad customer service and very unprofessional. Would suggest not to order and even if ordering be prareped for extremely late deliveries”
“Very bad service. I had ordered a co-ord set and contacted them after 12 days of placing the order, the dress wasn't dispatched also. Quite unprofessional”
“Giving one star because without giving a star i was unable to write the review.
Literally the worst customer care service you can possibly find..
The phone number mentioned never works.
They never reply
Exchange has become a head ache
The suits they provide can be baught from any other website and trust me there the service will be far far far better.
Order only if u have ample amount of time and can keep calling them for getting updates.
Biggest shopping mistake i have made till date is ordering from them.
Never ever coming to their website again.”
“I have bad experience by bunaai, I ordered one outfit size-s but that's not a size it's may be extra s size and I Currier as my own for exchange to bigger size , after the outfit reached to there, they not responding to my call my SMS, my what's up and before that that are receiving all this things means that r only doing Fraudulent activity with me I know jinko bhi unka product milgaya hoga time pe thay things it's good but my experience I shared u it's too bad . Even now also not get my outfit yet, my 3600/- is wast”
