Burlow & Spencer Ltd Reviews

Name: Burlow & Spencer Ltd
Rating: 3.90

3.9 Rating 181 Reviews

73 %

of reviewers recommend Burlow & Spencer Ltd

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3.9

Based on 181 reviews

Customer Service
Communication Channels	Telephone, Email

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Phone:

0845 643 9753

Email:

support@burlowspencer.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lara handled my ILR case and she was excellent. She is confident, professional and clear with her advice and always responds to questions/queries promptly. She's very knowledgeable with the ILR route. Very happy with the whole process and she made the application a smooth process. Highly recommend Burlow & Spencer and Lara, thank you for all your support.”

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Posted 6 years ago

“Great service always helpful and fast responding. Thank you very much for all your guidance and support on my application!”

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Posted 6 years ago

“Zara was our lawyer for our time with Burlow & Spencer. She was very friendly and helpful without her help & expertise, I would not be in the UK right now, enjoying Christmas with my wife.I have my biomatric card & passport already back in time for Christmas. Great result!”

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Posted 6 years ago

“Patient,Humble,concerned and trustworthy”

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Posted 6 years ago

“I worked with Nikki on a further leave to remain spouse visa. She offered a comprehensive advise for all the documents required, filling the application form, as well as a writing a representation letter that was best part of my case. She was always available to answer any questions over the email/phone/meetings and that is a key that differentiates the work Burlow offers.Overall i am extremely satisfied with the service I got and I highly recommend Burlow & Spencer.”

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Posted 6 years ago

“Superb and professional service received from Burlow & Spencer for my Entrepreneur visa application. The team at Burlow are extremely cooperative, honest, friendly and listen to every little detail of your application. They take your case as a personal challenge and as a satisfied and happy client I would be recommending this law firm to any client who wishes to pursue an entrepreneur visa.”

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Posted 6 years ago

“Burlow & Spencer made my tier 1 application a breeze. They know their stuff and always gave me prompt feedback on any queries I had. Highly recommended.”

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Posted 6 years ago

“We are just scared to death. We have been trying to obtain our residence through Burlow and Spencer. My partner (de facto partner) is Italian. The assistance we received from Burlow and Spencer was just preposterous. Once the residence was refused (the first time) then they charged us another £2500 approximately. Basically we paid the first £2000 approx. to then learn we have to pay another £2500 approx. Both payments made in one single instalment and on the same respective days. After the first refusal they told us the situation was extremely delicate and they pushed us to pay the next full amount. We had an interview on that day. We had the interview with a solicitor who knew nothing about our case. We had to re-explain everything from the scratch. He helped us filling the forms and we re-sent the papers. This time we sent them without having filled the payment details for the home office to take the money out from our account for the fees -£65 approx..- When the application was refused the second time, they blamed us for not having filled the payment section. They tried to charge us again £2500 by all means telling us that if we didn't do so we were taking the risk of being deported. I was very strong this time and I said I wasn't going to pay anymore for this terrible service and I said we should have been advised better on how to fill the form. The form should have been revised before being sent instead of leaving us all stressed up and trying to fill the documents on our own -something that we have paid them to help us with already £4500!- Fortunately, one of the advisors acknowledged the situation was a bit tricky and they agreed to do the application again for us. This time WE worked very hard on it. We gathered testimonials etc. The testimonials were something WE discovered we should do by reading carefully all documents. This third time and out of desperation, we started learning about the whole process ourselves. Then we realised testimonials are indeed very important, so we added them. When we called B&S asking for their advise on adding testimonials, they said the Home Office wasn't going to care about them. Finally the residence got refused for the third time. We received the usual call from B&S this time prompting us to pay again so they could submit, for the first time, the form directly from their firm. I answered, no, "I'm not paying any more for your services". Then one of the advisors suggested they could do it for free. We agreed to allow them to do it one more time... They advised us a solicitor was going to call us. This happened later. The solicitor that called us, knew nothing about the case! and was asking us if we sent any documents at all. You can imagine how we felt... I said: "Please check our folder and call us again. We are making the effort of paying for your professional advise but in order for you to be able to do so, you need to analyse the case first, otherwise we will have our residence rejected all over again." To which he answered, don't worry, I will take a look and get back to you. He never called again... Finally I started calling last week to recover my documents, they answered: "your case worker will call you later today". They did this two times. Today I called again and I said: "Please give us back our documents and most importantly, our passports, we have been left without any identity documents" To which they answered: "Your case worker has already uploaded your documents and they don't have them any more" I was shocked and very scared. Basically they are expecting us to print our passports! Now we are left with no supporting documents and no passports. This is one of the worst situations I faced in my life, this firm has left us with no way of accrediting our identity. These lawyers have managed our case irresponsibly and now we don't now what else to do...”

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Posted 7 years ago

“Helping people”

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Posted 7 years ago

“Very helpful and experienced team of professionals who will take a good care of your issue.”

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Posted 7 years ago

“I was very lucky to had Burlow&Spencer to represent me. Sija dealth with my case and from arranging of document to the submission of the case she was so focused for every little things which was helpful for my case She worked really hard on my case. I was always immediately informed and updated of any development in my immigration application and I am satisfied and happy with outcome .Thankyou Sija”

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Posted 7 years ago

“Responsible,reliable ,focus and goal oriented team”

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Posted 7 years ago

“"It was very pleasant experience with Burlow&Spencer My case worker was Chuti and her assistance and thorough guidance at every step during the processing of my residence case is impressive. Her knowledge, determination and concern to solve my case is the key to success of my application.If anyone wants to get things done, then this respected firm is the only place to come.My case was sorted in 6 months and I am very happy I wish them for their success in future "”

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Posted 7 years ago

“"My Family sponsorship experience with Burlow&Spencer was great in such a delicate situation they handled all documentation and process very technically. The information, availability and support given by our case lawyer were impressive. Highly recommended!!"”

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Posted 7 years ago

“I am very pleased with the services of Gulshan. In Feb 2017 my EEA Family Permit to join my EEA national wife was refused because of some silly mistakes in filling the visa application form and this refusal disheart me and my wife badly. We were in the middle of nowhere. Then I got to know about Burlow&spencer from one of my friend and we got in touch with Gulshan. His way of working and thorough professional legal advice really impressed me and in Sep 2017 I got my EEA Family Permit. Gulshan works in a very efficient and Professional way and he understands what his clients go through in difficult times that’s why I cant thank him enough.”

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Posted 7 years ago

“Sija helped with my mum's 5-year visitor visa application, which was approved within 5 working days. Sija worked hard and quickly. She provided us with a detailed legal representation for my mum's case, which was hepful to the success of the application. It was a pleasure working with Sija and her team at Burlow&spencer.”

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Posted 7 years ago

“My wife saw the firm on the Internet and booked an appointment to come to see Gulshan. My case was very complex. Their constant professionalism and patience made this very stressful process easier, and most importantly successful. I would happily recommend Burlow&spencer to anyone looking for Immigration help and special thank you to Gulshan who handled our case with patience and much needed positivity.”

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Posted 7 years ago

“I would like to thank Burlow&spencer and specially Gulshan for the job he done to get my wife a spouse visa quickly. Gulshan is always been there for us and without his support we would've found it hard to deal with the case and get the success. He's is very professional, easy to communicate with and very efficient. He always made sure that we understand everything before he proceeds to next thing and he spent lot of time to help us get all the paper work done correctly and it's in order. His responses through email and calls were effective and quick. I highly recommend them and have full confidence in their ability to get you through as lawyers. Special thanks and greetings to Gulshan for making this happen and bring us together.”

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Posted 7 years ago

“I found Sija to be very efficient and knowledgeable. My mums visitor visa had been rejected due to some excuses by the home office. She suggested ways that were short and with quick results. Sija I am very grateful for your help.”

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Posted 7 years ago

“I contacted them on behalf of my friend who badly needed immigration help. I booked an appointment and I saw Maryem Ahmed to discuss the matter. The matter was very complex and Maryem gave us the confidence that my friend will be granted a visa in the UK after our meeting. She was very friendly and very supportive throughout the entire process. She made my friend's complex matter simple by guiding us to provide the necessary documents. Maryem is not only a great lawyer but a great person and it was God sent for my friend. My friend has been granted settlement in the UK and we give full credit to Maryem's hardwork on this matter.”

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Posted 7 years ago

Burlow & Spencer Ltd is rated 3.9 based on 181 reviews