Burrows Motor Company Reviews

Name: Burrows Motor Company
Rating: 4.73

4.7 Rating 1,070 Reviews

94 %

of reviewers recommend Burrows Motor Company

Company Reviews

Questions

Metrics

4.7

Based on 1,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01226 720443

Email:

info@burrowsmotorcompany.co.uk

Write Your review

Tell us how Burrows Motor Company made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service .”

Helpful Report

(Burrows Toyota Sheffield) - Posted 6 years ago

Thank you for the great review Anne

Posted 6 years ago

“Always excellent standard of service”

Helpful Report

(Burrows Mazda Sheffield) - Posted 6 years ago

Thank you for the great review and we hope to see you in the future.

Posted 6 years ago

“Customer service excellent. Treated me like I was very special they could not do enough for me and still keep in touch with me asking if everything is ok with car and made me very welcome to keep in touch or even when passing to call in. Excellent in every aspect. I will and do highly recommend your company.”

Helpful Report

(Burrows Toyota Doncaster) - Posted 6 years ago

Many thanks for the great review and we hope to see you again in the future.

Posted 6 years ago

“I was pleased with the way I was dealt with. David Law was very patient with all the questions I asked, nothing was too much.”

Helpful Report

(Burrows Toyota Doncaster) - Posted 6 years ago

Thanks for the great review Brian. We will pass your comments onto Dave.

Posted 6 years ago

“Very helpful”

Helpful Report

(Burrows Toyota Rotherham) - Posted 6 years ago

Thank you for the five star review John.

Posted 6 years ago

“I was offered a very good deal that other dealerships couldn't match, and was explained all the details in a friendly atmosphere. Dave Jessop who handled my purchase was professional and answered all my questions and didn't try and push extra insurances on which I was really grateful for. I couldn't be happier with my new car and in future will definitely look into going with a Mazda again.”

Helpful Report

(Burrows Mazda Sheffield) - Posted 6 years ago

Thank you for the great review Dori - we shall pass your comments back to Dave at our Sheffield dealership. We hope you love your new car.

Posted 6 years ago

“The sales team and in particular Liam were excellent. However the pre-purchase valet of the car was poor, wheels were not cleaned and I later found some rubbish in the rear central arm rest, suggesting a less than thorough clean.”

Helpful Report

(Burrows Mazda Sheffield) - Posted 6 years ago

Hi John - we are sorry to hear that the service you received from our valet team. We can assure you that this is not up to our usual standards. Again we apologise for any inconvenience this may have caused for you.

Posted 6 years ago

“We have managed to get an appointment a week away with a technician. As to the findings the review will continue.”

Helpful Report

(Burrows Kia Barnsley) - Posted 6 years ago

Thank you for the review Barry - we hope you will be able to give us a five star after your visit.

Posted 6 years ago

“Very polite & helpfull staff”

Helpful Report

(Burrows Toyota Sheffield) - Posted 6 years ago

Thank you for your kind words.

Posted 6 years ago

“Very helpful, all staff polite and friendly. This the second car I have bought from Simon. He is excellent.”

Helpful Report

(Burrows Toyota Barnsley) - Posted 6 years ago

Thank you for your kind words Mary - we shall pass your comments on to Simon. We hope you love your new car!

Posted 6 years ago

“Good customer service, not too pushy.”

Helpful Report

(Burrows Toyota Barnsley) - Posted 6 years ago

Thank you for leaving us a great review!

Posted 6 years ago

“A pleasure to deal with. Brilliant”

Helpful Report

(Burrows Toyota Barnsley) - Posted 6 years ago

Thank you for taking the time to leave such a positive review John

Posted 6 years ago

“peeling interior plastic reported to BURROWS motor company Im waiting for 10 days no phone call no email .”

Helpful Report

(Burrows Toyota Barnsley) - Posted 6 years ago

Sorry to hear you are still waiting for a reply Albina we will chase the site for you.

Posted 6 years ago

Hi Albina - we understand that the service manager has contacted you to discuss this further and that the part is on order.

Posted 6 years ago

“Good service”

Helpful Report

(Burrows Toyota Doncaster) - Posted 6 years ago

Thank you for the 5-star review Kasam.

Posted 6 years ago

“we were very happy with the service and would recommend the company”

Helpful Report

(Burrows Toyota Worksop) - Posted 6 years ago

Thank you for the great review Stuart.

Posted 6 years ago

“Great salesmanship, great cars”

Helpful Report

(Burrows Toyota Doncaster) - Posted 6 years ago

Thanks for the great review Paul

Posted 6 years ago

“Great service. Dave at Barnsley is the best. Love my C-HR.”

Helpful Report

(Burrows Toyota Barnsley) - Posted 6 years ago

Thanks for taking the time to leave a great review Linda. We are delighted you love the C-HR and we look forward to seeing you in the future.

Posted 6 years ago

“Burrow is ok but a little dissatisfied with the vehicle I bought.......”

Helpful Report

(Burrows Toyota Sheffield) - Posted 6 years ago

Sorry to hear that David, have you spoken to the guys in Sheffield about the car? You can contact them on 0114 2855558, select option 1 for sales.

Posted 6 years ago

“Happy over this short period of change from Copcutts after 20 + years of dealing very successfully and enjoyably with them and the curtuosy they extended at all times to me and my family”

Helpful Report

(Burrows Toyota Worksop) - Posted 6 years ago

That's great to hear Peter. We hope you will be as happy with Burrows as you were with Copcutts, and we still have the familiar faces on site.

Posted 6 years ago

“Very helpful, informative and welcoming with a professional approach throughout”

Helpful Report

(Burrows Toyota Sheffield) - Posted 6 years ago

Thanks for taking the time to leave a great review Paul.

Posted 6 years ago

Burrows Motor Company is rated 4.7 based on 1,070 reviews