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Burrows Motor Company Reviews

4.7 Rating 1,070 Reviews
94 %
of reviewers recommend Burrows Motor Company
4.7
Based on 1,070 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Burrows Motor Company Reviews
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Phone:

01226 720443

Email:

info@burrowsmotorcompany.co.uk

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Anonymous
Anonymous  // 01/01/2019
My 3rd Rav4 and this was recognised by Bob and other staff members. Very efficient procedure sorting the trade-in value against a favourable purchase price. Once I had decided what to go for, Bob went to great lengths to search down the vehicle closest to my description and came up trumps at the end. I have always found the front of showroom people at Burrows Rotherham very approachable and eager to please. Long may it continue.
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Posted 6 years ago
Thank you for taking the time to leave us such a great review! We shall pass your comments back to the team - we hope you love your new RAV4 and thank you for choosing Burrows!
Posted 6 years ago
Have always had great service from Burrows. This is our 3rd car from them. Bill Merrick has always been great with us.
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Posted 6 years ago
Thank you for your kind words - hopefully we will be seeing you again in the future!
Posted 6 years ago
Good service good staff
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(Burrows Toyota Doncaster) - Posted 6 years ago
Thank you for the great review Mrs Millward. Hopefully we can achieve a full 5-star rating next time.
Posted 6 years ago
The service given was excellent and staff are very friendly and helpful,I would recommend going there again thanks.
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Posted 6 years ago
Thank you for taking the time to write us a review - your comments really are appreciated. Hopefully we will be seeing you again in the future.
Posted 6 years ago
Good initial interaction from sales consultant. Not pressured
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(Burrows Toyota Barnsley) - Posted 6 years ago
Thank you for taking the time to leave us a review!
Posted 6 years ago
We have never had poor service from Burrows, and have been dealing with them for over 10 years now.
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(Burrows Toyota Barnsley) - Posted 6 years ago
Thank you for the great review Mrs Leger! We are looking forward to seeing you again in the future.
Posted 6 years ago
Well looked after from start to finish of car purchase.
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(Burrows Toyota Sheffield) - Posted 6 years ago
Thank you for your review - it is all part of the Burrows service! Hopefully we will be seeing you again in the future.
Posted 6 years ago
Good customer relations
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(Burrows Mazda Sheffield) - Posted 6 years ago
Thank you for taking the time to leave a great review Mr Till and we look forward to seeing you again in the future.
Posted 6 years ago
Excellent service Neil Webster is a credit to your team
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(Burrows Toyota Barnsley) - Posted 6 years ago
Thank you for the great review Mrs Lazenby and we will pass your comments onto Neil.
Posted 6 years ago
Brilliant. They listen, but more importantly are not pushy. I really rate Burrows of Rotherham.
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(Burrows Toyota Rotherham) - Posted 6 years ago
It’s all part of the Burrows service Mrs Booth. Thank you for taking the time to leave us a great review and we look forward to seeing you in the future.
Posted 6 years ago
Happy with the service pleasant staff
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(Burrows Toyota Sheffield) - Posted 6 years ago
Thank you for taking the time to leave a review Mrs Howell and we look forward to seeing you again in the future.
Posted 6 years ago
Great service and good deal which suited our pcket
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(Burrows Kia Barnsley) - Posted 6 years ago
Thank you for taking the time to leave a review for us - hopefully we will be seeing you again in the future.
Posted 6 years ago
The purchase of my car was was a pleasant experience and the salesman was excellent, and the service I received was excellent. My only complaint is - about a week or so after I filled in a online form requesting information about a service plan with burrows / Grant and Macallan and submitted it, I have received no reply which I find very surprising and consider this to be poor customer service especially from Grant and Macallan who I have a history of car purchases with and know this isn't the usual level of service they have offered in the past. Makes me wonder what service I will receive if I have to take my car in for a warranty issue!!!!!!!!!!!!!!!!
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(Burrows Mint Cars) - Posted 6 years ago
Hi Scott - thank you for taking the time to leave a review and we are sorry that we didn't respond to your email. Having looked into this it would appear that it got caught in the system when we turned off the Grant & McAllin email and switched to just the Burrows Mint Cars address. We understand that John is contacting you to discuss your requirements.
Posted 6 years ago
Excellent customer service. Really loving the car. Only thing wrong is the missus and her mum thinks it's a taxi. Joking apart really pleased with purchase
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(Burrows Mint Cars) - Posted 6 years ago
Thank you for leaving us a review Steven - we're glad to hear that you all love your new car!
Posted 6 years ago
Good, honest servicing and non pushy sales team.
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(Burrows Mint Cars) - Posted 6 years ago
Thank you for taking the time to leave a review.
Posted 6 years ago
John was very friendly, understanding , knowledgable and very professional.
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(Burrows Mint Cars) - Posted 6 years ago
Thank you for the great review Michael - we hope you love your new car! Hopefully we shall see you again in the future.
Posted 6 years ago
Professional, very good customer service, nice experience.
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(Burrows Mint Cars) - Posted 6 years ago
Thank you for taking the time to leave us a review Felix - it is all part of the Burrows service.
Posted 6 years ago
Excellent customer service all the way through the proces and a special thank you to Adam Hughes who was most professional with his updates and support. Very well done guys cannot recommend you enough.
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(Burrows Kia Barnsley) - Posted 6 years ago
Thank you for your kind words Andrew - we shall pass your comments back to Adam.
Posted 6 years ago
We had great service from Ian at Burrows, he was very knowledgable about the vehicle we were purchasing and took time to explain all the features the vehicle had to offer. He kept us up to date in between us purchasing and collecting the car. The only complaint I had was that having spent a significant amount of money on the vehicle we were advise that car mats would not be included, I thought this was wholly inappropriate, penny pinching and didn’t make me feel like a valued customer!
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(Burrows Toyota Barnsley) - Posted 6 years ago
Thank you for taking the time to write us a review - we hope that you love your new car.
Posted 6 years ago
Got a good deal on a new Sportage,friendly sales staff namely Adam who was very helpful and advised us on many things and was very knowledgeable and not the slightest bit pushy which puts me off buying a new car. When the time comes to renew I would certainly go back to burrows 1st to see what they had to offer All in all a friendly car company.
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(Burrows Kia Barnsley) - Posted 6 years ago
Thank you for your kind words Stephen - it is all part of the Burrows Service! We hope you love your new car and we are looking forward to seeing you again in the future.
Posted 6 years ago
Burrows Motor Company is rated 4.7 based on 1,070 reviews