Burrows Motor Company Reviews

Name: Burrows Motor Company
Rating: 4.73

4.7 Rating 1,070 Reviews

94 %

of reviewers recommend Burrows Motor Company

Company Reviews

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Metrics

4.7

Based on 1,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01226 720443

Email:

info@burrowsmotorcompany.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, very pleased with all aspects. Thank you.”

Helpful Report

(Burrows Toyota Worksop) - Posted 5 years ago

Hi Mrs Dobell - thank you for taking the time to leave us a five star review. Hopefully we will be seeing you again in the future.

Posted 5 years ago

“Fantastic customer service as always.”

Helpful Report

(Burrows Toyota Sheffield) - Posted 5 years ago

Hi Miss Holmes - thank you for taking the time to leave us a five star review. Hopefully we will be seeing you again in the future.

Posted 5 years ago

“No pressure spelling, Friendly staff,”

Helpful Report

(Burrows Toyota Sheffield) - Posted 5 years ago

Hi Mr Froggatt - thank you for taking the time to leave us a five star review. Hopefully we will be seeing you again in the future.

Posted 5 years ago

“A thoroughly proffesional ,honest and friendly team”

Helpful Report

(Burrows Kia Barnsley) - Posted 5 years ago

Hi Mr Wade - thank you for taking the time to leave us a five star review. Hopefully we will be seeing you again in the future.

Posted 5 years ago

“Very good service and helpful”

Helpful Report

(Burrows Kia Barnsley) - Posted 5 years ago

Hi - thank you for taking the time to review us. Hopefully your next visit to us will be five star.

Posted 5 years ago

“This is the second car I’ve bought from this garage, excellent service all round, great people who care, which is rare these days, would highly recommend Burrows Toyota to everyone”

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Posted 5 years ago

Hi Mrs Cecil-Germany - thank you for taking the time to leave us a five star review. Hopefully we will be seeing you again in the future.

Posted 5 years ago

“Usually very good service, but disappointed that I had to phone for the book and was not given a brief run through of the way to operate the new systems.”

Helpful Report

Posted 5 years ago

Hi Mr Coleman - we are sorry to hear that your experience with us has not been five star. Your comments have been passed back to our team.

Posted 5 years ago

“The service and especially the staff are the most polite you will ever deal with. 5 STAR”

Helpful Report

Posted 5 years ago

Hi Mr Hickling - thank you for taking the time to leave us a five star review. Hopefully we will be seeing you again in the future.

Posted 5 years ago

“I came in with Two family members as they had got car from you Simon dealt with us He asked me what I needed told him Sensors ,Sat Nav we had a test drive in a car told us it was Top of the Range He never told us the one that was below it had everything I needed thinking top of range was going to have everything so did my step son in law which we were given to understand it had I ordered it when I went to fetch it with son again he wasn't even there I was asked if I had gone on wrong day as he was on holiday so Neil dealt with us There was a mistake with the Yeti I took in whoever had done it had put 200 miles down more than I had done when Neil was putting it through computer it stopped and he couldn't do it ,he had to phone someone .I have cancelled the contract through Motabilty its cost me £50 as a pensioner I can ill afford it but want rid of the car ,but Motability are goint to refund my £195 deposit . Never before have I had this sort of problem and ive been with Motablity for years I would not recommend your garage to anyone now”

Helpful Report

Posted 5 years ago

Hi Mrs Waring, Thank you for your feedback, I am sorry you feel you could not recommend us. When choosing a car on the Mobility scheme it is important that you choose and receive the correct car, it doesn’t matter to Burrows what model or derivative you choose, we just want to be sure you get a car that meets your needs. I have asked our Showroom Manager to check your paperwork to confirm we supplied the car you ordered which was the Excel grade. We don’t know the confusion on specification occurred but we did supply the car you wanted, we have also spoken to Motability on your behalf and they have agreed to waive the cancellation costs. The mileage error on your Yeti was not anything we could have foreseen as it was an input error on the MOT by the garage who MOT’d the car, we spoke to Motability to resolve the issue on your behalf on the day of delivery. I am sorry our service did not meet your expectations on this occasion and I wish you well in your future motoring.

Posted 5 years ago

“wa so pleased with the servicing on my previous kia I made Burrows my first port of call when looking for a new car & was not disappointed”

Helpful Report

(Burrows Kia Barnsley) - Posted 5 years ago

Hi Mrs Faries - thank you for taking the time to leave us a great review. We are delighted to hear that your experience with us has been five star, it is all part of the service here at Burrows. We wish you many happy driving miles in your new car and hopefully we will be seeing you again in the future.

Posted 5 years ago

“exelant service,very helpfull & non pushy staff,bob angel who dealt with us is a credit to the team”

Helpful Report

(Burrows Toyota Rotherham) - Posted 5 years ago

Hi Mr Lowry - thank you for taking the time to leave us a five star review. We wish you many happy driving miles in your new car and hopefully we will be seeing you again in the future.

Posted 5 years ago

“No complaints , excellent experiance, always dealt with in a competent and efficient way.”

Helpful Report

(Burrows Toyota Doncaster) - Posted 5 years ago

Thank you for taking the time to leave us a great 5-star review Mr Dray. We hope to see you again soon.

Posted 5 years ago

“Looked after well and friendly staff”

Helpful Report

(Burrows Toyota Sheffield) - Posted 5 years ago

Hi Mrs Wassell - thank you for taking the time to leave us a five star review. Hopefully we will be seeing you again in the future.

Posted 5 years ago

“I have purchased several new Toyota cars from Burrows and always find their customer service and advice excellent.”

Helpful Report

(Burrows Toyota Rotherham) - Posted 5 years ago

Hi Mr Milnes - thank you for taking the time to leave us a five star review. Thank you for choosing Burrows and hopefully we will be seeing you again in the future.

Posted 5 years ago

“All the staff are very friendly and helpful. I was highly delighted with the car that I purchased. Would certainly recommend Burrows to friends and family.”

Helpful Report

(Burrows Toyota Rotherham) - Posted 5 years ago

Hi - thank you for taking the time to leave us a five star review, it is all part of the service here at Burrows. We wish you many happy driving miles in your new car and hopefully we will be seeing you again in the future.

Posted 5 years ago

“Very much satisfied with the out come.”

Helpful Report

(Burrows Toyota Sheffield) - Posted 5 years ago

Hi Mrs Baig - thank you for taking the time to leave us a five star review. We wish you many happy driving miles in your new car.

Posted 5 years ago

“Staff were very helpful”

Helpful Report

(Burrows Toyota Worksop) - Posted 5 years ago

Hi Mr Ball - thank you for taking the time to leave us a five star review. Hopefully we will be seeing you again in the future.

Posted 5 years ago

“Nothing is problem for Burrows.”

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(Burrows Toyota Worksop) - Posted 5 years ago

Hi Mr Hague. Thank you for leaving us a 5-star review!

Posted 5 years ago

“Brilliant service very helpful and friendly. Made our purchase a pleasant experience. Thank you all staff at Burrows.”

Helpful Report

(Burrows Toyota Sheffield) - Posted 5 years ago

Hi Mr Gregory - thank you for taking the time to leave us a great review. We are delighted to hear that your experience with us has been five star, it is all part of the service here at Burrows. We wish you many happy driving miles in your new car and thank you for choosing Burrows.

Posted 5 years ago

“Friendly and efficient service”

Helpful Report

(Burrows Toyota Barnsley) - Posted 5 years ago

Hi Mrs Sharpe - thank you for taking the time to leave us a five star review, it is all part of the service here at Burrows. Hopefully we will be seeing you again in the future.

Posted 5 years ago

Burrows Motor Company is rated 4.7 based on 1,070 reviews