Burrows Motor Company Reviews

Name: Burrows Motor Company
Rating: 4.73

4.7 Rating 1,070 Reviews

94 %

of reviewers recommend Burrows Motor Company

Company Reviews

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Metrics

4.7

Based on 1,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01226 720443

Email:

info@burrowsmotorcompany.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good from salesperson point of veiw would have expected a phone call a few days after collecting vehicle to see how we were getting on with it”

Helpful Report

(Burrows Toyota Rotherham) - Posted 4 years ago

Hi Mrs Treweek - thank you for taking the time to leave us a five star review. We have passed your comments back to your Customer Consultant. We wish you many happy driving miles in your new car.

Posted 4 years ago

“Very happy with the friendly and efficient service we received, and very pleased with my Yaris, would recommend to family and friends”

Helpful Report

(Burrows Toyota Rotherham) - Posted 4 years ago

Hi Mrs Stewart - thank you for taking the time to leave us a great review. We are delighted to hear that your experience with us has been five star. We wish you many happy driving miles in your new Yaris and hopefully we will be seeing you again in the future.

Posted 4 years ago

“The service I received was brilliant”

Helpful Report

(Burrows Toyota Barnsley) - Posted 4 years ago

Hi Mr Peach - thank you for taking the time to leave us a great review. Hopefully we will be seeing you again in the future.

Posted 4 years ago

“Excellent to deal with very good”

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(0030) - Posted 5 years ago

Hi Mr Byrne - thank you for taking the time to leave us a five star review. Hopefully we will be seeing you again in the future and we wish you many happy driving miles in your new car.

Posted 5 years ago

Hi Mr Byrne - thank you for taking the time to leave us a five star review. Hopefully we will be seeing you again in the future.

Posted 5 years ago

“The whole transaction was so easy and enjoyable. Love my new car.”

Helpful Report

Posted 5 years ago

Hi Miss Allott - thank you for taking the time to leave us a five star review. Hopefully we will be seeing you again in the future and we wish you many happy driving miles in your new car.

Posted 5 years ago

“This is my 3rd purchase from Burrows Kia Barnsley. Staff are always friendly and helpful, from the sales staff through to reception, you always get a warm welcome. Excellent aftersales service, and nothing too much trouble. 10/10 from me”

Helpful Report

Posted 5 years ago

Hi Mr Day - thank you for taking the time to review us. We are delighted to hear that your experience with us has been five star, it is all part of the service here at Burrows. It has been great to see you again and we wish you many happy driving miles in your new car and hopefully we will be seeing you again in the future.

Posted 5 years ago

“all the people there were wonderful,very very friendly,and the car i bought is perfect.i will be going back there in 3 years time to buy my next car.”

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Posted 5 years ago

Hi Mr Mitchell - thank your for taking the time to leave us a five star review. We wish you many happy driving miles in your new car and we look forward to seeing you again in the future.

Posted 5 years ago

“Helpful and professional yet approachable. I always avoided car salesmen but my opinion has been totally changed.”

Helpful Report

Posted 5 years ago

Hi - thank you for taking the time to leave us a five star review. We wish you many happy driving miles in your new car and hopefully we will be seeing you again in the future.

Posted 5 years ago

“Sales department and experience excellent, unfortunately same can't be said for service department. Firstly fitted wrong type of tow bar then when returned for correct one fitting offered car back with scratched bumper. On been made aware did act on it and polished out but was disappointed that we had to point this out, should have been seen before leaving workshop. Satisfied with the car, lovely drive.”

Helpful Report

Posted 5 years ago

Hi Mr Moore - thank you for taking the time to review us. Your comments are appreciated and we will pass these back to our team. We are delighted to hear that you love your new car and hopefully we will be seeing you again in the future.

Posted 5 years ago

“freindly staff very helpfull .one to one with salesperson just easy to buy a car every thing is clear cut . not at all pushy leave you to browse .aftersales service is good too”

Helpful Report

Posted 5 years ago

Hi Mr Pike - thank you for taking the time to leave us a five star review. We wish you many happy driving miles in your new car and thank you for choosing Burrows.

Posted 5 years ago

“Some changes made to original payments which I didn't expect but overall the service is decent”

Helpful Report

Posted 5 years ago

Hi Mrs Briscoe - thank you for taking the time to review us. We have passed your comments back to our team and we wish you many happy driving miles in your new car.

Posted 5 years ago

“Very friendly and helpful staff, felt comfortable, relaxed and at ease throughout , will certainly recommend to anyone wanting to purchase a new car . The whole process was completed quickly and efficiently without any hard sell are pressure.”

Helpful Report

Posted 5 years ago

Hi Miss Dudill - thank you for taking the time to leave us a great review. We are delighted to hear that your experience with us has been five star, it is all part of the service here at Burrows. We wish you many happy driving miles in your new car and thank you for choosing Burrows.

Posted 5 years ago

“Great service as always at Rotherham in particular from Franz in Sales”

Helpful Report

Posted 5 years ago

Hi Mr Woodward - thank you for taking the time to leave us a five star review. Hopefully we will be seeing you again in the future.

Posted 5 years ago

“I am quite happy with my rav4. The treatment I received from Laura made me feel at ease. I've always been treated well at Burrows.”

Helpful Report

Posted 5 years ago

Hi Ms Aram - thank you for taking the time to leave us a review. We wish you many happy driving miles in your new RAV4.

Posted 5 years ago

“I recently purchased a Toyota Auris from Burrows Motor Company, I have to say that I have been very pleased with the car which was in immaculate condition when I arrived to collect and has been a pleasure to drive since. I was also particularly impressed by the customer service provided by John who looked after the transaction and was excellent throughout, very friendly and no pressure to buy, he let the car sell itself, providing all information and ensuring the car was ready, fully serviced and mot’d inside two days, one of them being a Sunday! At this stage I would thoroughly recommend both Burrows and John if you are looking to change your car, they have a great selection of vehicles in a pristine showroom and will have a car to suit most requirements and budgets. I came away feeling pleased with the purchase and felt like John had gone the ‘extra mile’ in getting everything arranged for me to drive away at short notice. Thanks for all the help John and thanks Burrows - RD”

Helpful Report

Posted 5 years ago

Hi - thank you for taking the time to leave us a great review. We are delighted to hear that your experience with us has been five star, it is all part of the service here at Burrows. We wish you many happy driving miles in your new Auris and hopefully we will be seeing you again in the future.

Posted 5 years ago

“Got a car and only two days after noticed it had a mechanical problem, brought it back for diagnostic and repair. Still waiting for feedback.”

Helpful Report

Posted 5 years ago

Hi Mrs Kampira - we are sorry to hear that your experience with us has not been five star. We have passed your comments back to our team and someone will be in touch with you shortly. Again we apologise for the inconvenience this has caused for you.

Posted 5 years ago

“Pleasant experience and helpful most of the time when required.”

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(Burrows Toyota Sheffield) - Posted 5 years ago

Hi Mr Britton - thank you for taking the time to leave us a great review. Hopefully your next visit to us will be five star.

Posted 5 years ago

“Excellent service. Really pleased with the car.”

Helpful Report

(Burrows Mint Cars) - Posted 5 years ago

Thank you for taking the time to leave us a great 5-star review Mrs Stonehouse. Happy driving!

Posted 5 years ago

“Excellent friendly staff. Pleasant relaxed atmosphere and not pushy, really enjoyed the experience. Thanks Amy.”

Helpful Report

Posted 5 years ago

Hi Mrs. Thompson. Thank you for taking the time to leave us a fantastic 5-star review. We'll pass your comments onto Amy and the team.

Posted 5 years ago

“I had a good experience at burrows when I bought my new Aygo. Dan was very good and explained how everything worked before I drove my new car home.”

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(Burrows Toyota Worksop) - Posted 5 years ago

Thank you for taking the time to leave us a great 5-star review Mrs Wilson.

Posted 5 years ago

Burrows Motor Company is rated 4.7 based on 1,070 reviews