Button & Sprung Reviews

Name: Button & Sprung
Rating: 4.92

4.9 Rating 2,785 Reviews

99 %

of reviewers recommend Button & Sprung

About Button & Sprung:

Button & Sprung sells quality, handmade pocket sprung mattresses, beds, divans and storage beds, in any fabric, at prices you won't lose sleep over. Above all else we aim to make bed buying easy, so we offer expert advice, 100 nights free returns, a 10-year guarantee, and free delivery within approximately 65 miles of London. Products are made-to-order and delivered by 2-man Button & Sprung delivery teams, enabling better service and value for money. Call 03333 201 801 or visit the website or showroom at 76 Queenstown Road, Battersea, London, SW8 3RY. Fabric samples delivered next day for free.

Visit Website

Phone:

03333 201 801

Email:

hello@buttonandsprung.com

Location:

76, Queenstown Road, London
SW8 3RY

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Button & Sprung 5 star review on 15th November 2024

Jessica

Button & Sprung 5 star review on 14th November 2024

Anonymous

Button & Sprung 5 star review on 8th November 2024

Leigh

Button & Sprung 5 star review on 10th October 2024

Thea

Anonymous

Anonymous // 01/01/2019

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“Very pleased with the entire process from order to delivery and wish all companies were this easy to do business with. We were kept updated throughout the entire process and a delivery slot was provided which saved having to take the whole day off work. Delivery was great and they even assembled bed and took away the packaging. The quality of the bed is first rate and would not hesitate to use again or recommend to friends/family. Very happy”

Helpful Report

Posted 8 years ago

“I liked the mix and match approach at Button and Sprung and am now happy with my bed. But the mix up with the drawers was pretty unforgivable - I requested black caps on the drawers verbally, then confirmed this three more times by email and phone. It was even written in the bed makers' handwriting on my docket slip. However, the bed arrived with white caps and I had to take more time off work to wait for the bed maker to revisit.”

Helpful Report

Posted 8 years ago

Hi Katie, we're very sorry on the mix up with your drawer caps and the inconvenience it caused. We're glad to hear that the issue is now resolved and that you are happy with your new bed!

Posted 8 years ago

“Absolutely over the moon with our whole Button & Sprung experience. The buying process was very relaxed, no pushy sales staff, lots of space to test out and just think....plus it was nice to be offered a decent cup of tea/coffee while we were mulling things over. Can't fault the choice of styles and fabrics, and it doesn't matter whether you're buying something with an entry level price tag or top of the range, you are really looked after by the team. Delivery was brilliant too, and the guys who installed our bed were some of the most polite & friendly delivery bods we've ever encountered. We were so chuffed with how we were treated that we recommended you to friends who also came and bought their bed from you too.”

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Posted 8 years ago

“Very happy with the showroom service, right through to delivery and installation.”

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Posted 8 years ago

“Love our bed, the customer service (ordering / delivery) was easy and efficient. I have recommended B&S to lots of friends and colleagues. Hopefully our bed will last many years - but I would definitely buy a bed from you again :-)”

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Posted 8 years ago

“We adore our new superking Peony bedframe in 'iron' cotton fabric with traditional oak legs. Beautiful quality, stellar service, and despite the warning of a 4-6 week delivery they were super speedy as they knew our twins were soon to arrive! Would absolutely recommend”

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Posted 8 years ago

“I bought a teal velvet bed and am very pleased with the product. The service instore was excellent. The bed itself is of a high quality and is excellent value for money. The range of beds is large and the choice of fabrics very good. The only downside was the delivery system which does not work on weekends and I had to ask twice what time slot I had been allocated (on Friday as they delivered on Monday). This is not as flexible as their rivals and is not great if you work!”

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Posted 8 years ago

“Peace at last! No more moaning about bad backs and springs! Fantastically comfortable bed; and my daughter reliably informs me, that her Fitbit 'proves' she is sleeping better...”

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Posted 8 years ago

“We love our new headboard. It looks beautiful and feels like it is very good quality. The delivery men were very polite and friendly. I would highly recommend this company.”

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Posted 8 years ago

“We are really happy with our beautiful bed - excellent customer service and the delivery team were lovely”

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Posted 8 years ago

“The initial visit to the showroom was helpful, informative and a pleasure. Thanks to Adam who helped us make our choice. Customer service has been excellent - unfailingly polite and efficient in arranging a suitable time to accommodate my decorating and carpet fitting! The delivery of our bed today was spot on time and carried out brilliantly by two extremely pleasant and helpful young men. I'm really happy with my new bed and the hot water bottle is a lovely touch. I shall definitely recommend Button and Sprung to friends.”

Helpful Report

Posted 8 years ago

“Fantastic service, from visiting the showroom up to and including the delivery of the bed. The guys in the showroom were friendly and very knowledgeable and helpful with regard to the products on show. We opted for the Iris king size bed in a grade 3 fabric with a flat base and oak sharks tooth legs. We choose the Montadale king size mattress with 6800 springs and regular tension. We assembled the bed ourselves as we were still decorating. The delivery men were very helpful in explaining how we put the bed together ( It was fairly straight forward actually) and they put the items upstairs for us and more importantly did not mark or damage any of the walls, even though it was heavy and tricky. The showroom is beautifully laid out and the sales staff are not pushy at all which puts you at ease. The company keep you informed regularly with your order and on delivery day the crew keep you informed with an ETA. The bed itself has transformed our bedroom and the mattress is so comfortable you don't want to get out of bed. I would defiantly use Button & Sprung again, a very reliable, professional and friendly company.”

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Posted 8 years ago

“I bought two beds and have to say the service was impeccable There was excellent communication from Asif who was very friendly and polite and who kept me updated by email and telephone calls throughout the process The beds themselves are amazing quality and far superior to others I had looked at and look very classy in the room. I would have no hesitation in recommending this company and would definitely buy from again Well deserved 5 stars Sharon Cheshire”

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Posted 8 years ago

“We have been extremely impressed with the professionalism and excellent service we have received from Button and Sprung - from the minute we stepped into their showroom in Fulham to the delivery of our bed . Not only is the product fabulous but the friendly and efficient communication throughout the process of purchase has been wonderful! If only more companies were the same.”

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Posted 8 years ago

“Very impressed with the way button & sprung have dealt with us from the start . From the delivery the two young men were brilliant nothing was too much trouble. The mattress is comfortable and we are very pleased with it, and wouldn't hesitate to recommend your company”

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Posted 8 years ago

“brilliant delivery...excellent bed quality, My husband is getting the best sleep he has ever had of his bad back, we took the firmest mattress with he most springs and have not looked back, its fantastic, much better than any other pocket sprung bed I've bought before, I've had Sealy, Dreams, spared no expense, but this one is the best quality so far and worth the money, the natural fibres means I won't wake up sweaty from the memory foam synthetics.”

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Posted 8 years ago

Thank you Louise for your kind review and we hope that you continue to enjoy your Teesdale and Burdock bed. Matthew

Posted 8 years ago

“Great website to order from. Good communication to arrange delivery, which arrived on time and was professionally completed. Mattress looks really well made and feels great. Would highly recommended.”

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Posted 8 years ago

“Asif and Matthew were both really helpful from the start. They listened to what we wanted and showed us all the options...also very patient when we kept changing our minds! Despite there being a problem with the manufacture of our bed and a subsequent delay to delivery of our bed this was all communicated well and provisions were made until the bed arrived. Would highly recommend B&S for service and quality of product.”

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Posted 8 years ago

Liam, thank you for your valuable feedback. Once again, apologies for the delay and we're very glad to hear that you were happy with the service and your new bed. Best wishes, Button & Sprung

Posted 8 years ago

“From start to finish a thouroughly professional acompany providing an exellent product. A pleasure doing buisness with you!!thank you”

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Posted 8 years ago

“Brilliant service, brilliant product. Courteous and efficient and the 100 day money-back guarantee makes it a no-brainer. The delivery men were polite and made no fuss nor mess. Best of all, and we've had the mattress now for 2 months, we still remark on the amazing comfort every night. Very satisfied.”

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Posted 8 years ago

Button & Sprung is rated 4.9 based on 2,785 reviews