Button & Sprung Reviews

Name: Button & Sprung
Rating: 4.92

4.9 Rating 2,779 Reviews

99 %

of reviewers recommend Button & Sprung

About Button & Sprung:

Button & Sprung sells quality, handmade pocket sprung mattresses, beds, divans and storage beds, in any fabric, at prices you won't lose sleep over. Above all else we aim to make bed buying easy, so we offer expert advice, 100 nights free returns, a 10-year guarantee, and free delivery within approximately 65 miles of London. Products are made-to-order and delivered by 2-man Button & Sprung delivery teams, enabling better service and value for money. Call 03333 201 801 or visit the website or showroom at 76 Queenstown Road, Battersea, London, SW8 3RY. Fabric samples delivered next day for free.

Visit Website

Phone:

03333 201 801

Email:

hello@buttonandsprung.com

Location:

76, Queenstown Road, London
SW8 3RY

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Button & Sprung 5 star review on 15th November 2024

Jessica

Button & Sprung 5 star review on 14th November 2024

Anonymous

Button & Sprung 5 star review on 8th November 2024

Leigh

Button & Sprung 5 star review on 10th October 2024

Thea

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We bought 5 beds for our new home and 5 mattresses. We visited them in their showroom and they were wonderfully helpful and generous with their time and their samples. The beds are beautiful and really a huge upgrade from what I had thought was a perfectly good old bed. I actually get into bed and think - gosh... We had a couple of issues with delivery but again their customer service was excellent and they sorted out everything without any hesitation. Really impressive service and even better beds.”

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Posted 3 years ago

“We set up a 1 hour appointment, nice welcome and tour. Plenty of time to look around and pick the style, bed type and of course the mattress. Great selection and good service. Delivered on time and we love it”

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Posted 3 years ago

“Arranging delivery was quick and easy. On the scheduled day, two men came and built the bed in 10 minutes and that was it!”

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Posted 3 years ago

“Our bed is amazing! We got the camelia and it looks lovely, so elegant. If you’re in two minds, just go for it, you won’t regret it. Service from button and sprung was great- we did a video tour of the showroom during lockdown and the lady we spoke to was so helpful and the delivery team were amazing - delivering our bed up two flights of stairs and assembling everything. They even moved our mattress back on for us. Honestly couldn’t fault them from start to finish. Thank you Button & Sprung.”

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Posted 3 years ago

Thanks so much for the review!

Posted 3 years ago

“Button & Sprung were great. Mattress is perfect (it was the firm version, at first I thought it was a bit too hard but I like it now) and the bed is beautiful. Happy customer here.”

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Posted 3 years ago

“We're very happy with our new bed from Button & Sprung. It was delivered quickly, assembled painlessly by the delivery team and it's very comfortable to sleep in. Would definitely recommend.”

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Posted 3 years ago

“Love my new bed frame . Quality fabric excellent. Very professional company”

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Posted 3 years ago

“The folks at Button & Sprung are very organized and easy to work with. We purchased a bed and mattress a few months ago and like it so much we bought another for our guest room.”

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Posted 3 years ago

“We really enjoyed our visit to the Button & Sprung showroom in London, and Stephane was great at showing us all the options, whilst also giving us space to make a decision. Great communication at all stages and the delivery guys were amazing and helped move the huge mattress (purchased separately) onto our new frame!”

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Posted 3 years ago

“The most helpful and personal service from start to finish. I love my new bed so much!”

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Posted 3 years ago

“I was really impressed with the speed of delivery from order- only 5 weeks in comparison to the other companies I looked at who were 12-14 weeks. The delivery guys were lovely and friendly, put the bed together which was super handy too. We’re really happy with our new bed, thank you!!”

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Posted 3 years ago

Hi Sarah, Thanks for taking the time to leave us a review! As all of our products are hand made in the U.K. our current lead time is 5-7 weeks, which is quite a bit speedier than some of our competitors. (We do also offer a quick delivery service, within one week, for a selection of our mattresses). :) Best, Sophia

Posted 3 years ago

“What a fantastic company! My friend recommended them to us as we wanted a really nice bed for our new flat! The process was so straight forward! Even though it was lockdown the staff were so helpful! We had not seen our bed in person as there were restrictions on at the time but we absolutely love it! I’m also pregnant which I told the staff and they made sure delivery was as quick as possible! The whole thing was very well organised and the delivery men put the bed together very quickly and professionally! I don’t usually write reviews but I felt the need to this time! 5 out of 5!!”

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Posted 3 years ago

“So pleased with our new bedframe, great quality material, and fantastic service from the delivery men who also built it”

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Posted 3 years ago

“Beautiful bed and excellent service”

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Posted 3 years ago

“Professional company delivering a first class personal service. Would not hesitate to recommend. They assisted us with a firmer mattress to meet our needs. Fantastic customer service!”

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Posted 3 years ago

“Before I ordered, staff were very helpful with sending samples and some photos of the different feet colours to choose from (the showroom was closed due to Covid). They were also very helpful during the ordering process, kept me up to date with delivery timescales, and the bed was even delivered early! The delivery team were lovely, very respectful of my home and arrived right on time, making sure they called a little before they arrived. They built the bed very quickly and took all the rubbish away - they even put my mattress on the bed for me, which was kind as it's incredibly heavy.”

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Posted 3 years ago

“Super comfy mattress. Great instore service and smooth delivery.”

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Posted 3 years ago

“Once again, after our initial purchase of two king size beds a while ago (for which we only have ONE lonely sock!), we’ve now purchased another (how many beds can two people have!) We’ve been thrilled with the response and service of Button and Sprung! The two delivery guys were soooo good!!!! Tony and Jan Ward, Hampshire.”

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Posted 3 years ago

“Top quality product, and super customer service too.”

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Posted 3 years ago

“So pleased with my lovely new bed.An excellent service from order through to delivery. Very good communication about my order and the delivery men could not have been nicer or more helpful.”

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Posted 3 years ago

Button & Sprung is rated 4.9 based on 2,779 reviews