Button & Sprung Reviews

Name: Button & Sprung
Rating: 4.92

4.9 Rating 2,944 Reviews

99 %

of reviewers recommend Button & Sprung

About Button & Sprung:

Button & Sprung sells quality, handmade pocket sprung mattresses, beds, divans and storage beds, in any fabric, at prices you won't lose sleep over. Above all else we aim to make bed buying easy, so we offer expert advice, 100 nights free returns, a 10-year guarantee, and free delivery within approximately 65 miles of London. Products are made-to-order and delivered by 2-man Button & Sprung delivery teams, enabling better service and value for money. Call 03333 201 801 or visit the website or showroom at 76 Queenstown Road, Battersea, London, SW8 3RY. Fabric samples delivered next day for free.

Visit Website

Phone:

03333 201 801

Email:

hello@buttonandsprung.com

Location:

76, Queenstown Road, London
SW8 3RY

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Button & Sprung 5 star review on 13th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The bed looks incredible and is extremely comfortable”

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Posted 5 years ago

“Bed comfy and well made, very happy with service”

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Posted 5 years ago

“Excellent service and well looked after by the delivery team. Only missing 5 stars on value.”

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Posted 5 years ago

“Good service in person and over email.”

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Posted 5 years ago

“I needed the mattress quicker than the standard 4 week delivery turnaround. Phoned the Customer Service and indeed received it quicker. Very impressed.”

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Posted 6 years ago

“This independent company was everything we wanted when we were choosing our bed. It matched our exacting standards both commercially and aesthetically. The service we received from the initial meeting to the delivery of our finished product was outstanding. Thank you.”

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Posted 6 years ago

“Lovely bed. Goes well in the newly decorated spare room. Great service.”

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Posted 6 years ago

“We've had our mattress over a year now. It remains really comfortable and I miss it when I stay away. We got it from the clearance section in store so I was really happy with the price. It's firm, but with enough cushioning to be comfy. I like that it's all natural - however, a downside of this is that our mattress did smell quite strongly for quite a few months with a kind of musty, stable-like quality. This transferred to the mattress protector and sheets each time they went on fresh. Despite this, we are happy with the mattress and think the stink was worth it!”

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Posted 6 years ago

Thank you for your very kind review and for letting us know about the mattress smell. As the mattress has been manufactured using natural products, occasionally this can sometimes happen when the mattress is first unpackaged, however, this doesn't often happen and we're very glad to hear the smell has now gone. We hope you continue to enjoy your mattress! Hannah

Posted 6 years ago

“From my first contact to delivery I could not fault the service and the bed is exactly what I wanted. Good quality and well made thank you x”

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Posted 6 years ago

“My bed is even more comfortable over a year on from delivery and has given me many nights of improved sleep! Also unlike most furniture deliveries the service and politeness of the staff was also excellent !”

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Posted 6 years ago

“I purchased an upholstered bed frame and mattress both of which are of excellent quality. The mattress in particular exceed my expectations in support and comfort. The items were delivered to my room of choice, bed frame erected and all packaging removed by a polite and efficient delivery team. Overall I am very impressed with both the product and company hence I have no hesitation in recommending Button & Sprung.”

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Posted 6 years ago

Thanks so much for your review and feedback Ben. We hope you enjoy your new bed and mattress! Hannah.

Posted 6 years ago

“As a whole customer service was excellent - two occasions I seem to have been forgotten but quick email soon got me a quick response”

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Posted 6 years ago

Hi Mark, Many thanks for your kind review, and appreciate your feedback. We're very glad to hear this was resolved quickly, and hope you continue to enjoy your bed and mattress. Hannah

Posted 6 years ago

“Gorgeous bed that we are so pleased with. Everything we were looking for. Delivery was efficient. Communications from the office around the delivery could have been better.”

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Posted 6 years ago

Hi, thanks so much for your review, and really happy to hear you're pleased with your bed. Thank you as well for your feedback on communications from the office - I'm very sorry that this wasn't as good as you were expecting, and I will ensure your feedback is passed on to the office team. In the meantime, we hope that you continue to enjoy your new bed. Hannah.

Posted 6 years ago

“The mattress is VERY well made and comfortable. I'm quite surprised by how deep/thick the mattress is, maybe two 1.5 or more thicker than my old mattress. After sleeping on an old mattress with a few springs pushing through, the B&S one was very plush and hard to get used to because it is very well made, and the construction is so different. I feel like a frog on a lilly pad.”

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Posted 6 years ago

“Ordering the bed frame online was very easy. The customer service was excellent and there was immediate confirmation by email of the order placed”

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Posted 7 years ago

“Really good quality bed received and helpful service at the Button and Sprung showroom to help us select our frame and fabric.”

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Posted 7 years ago

“Delivery went very smoothly and efficiently. Bed very well made- a perfect sleep already!”

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Posted 7 years ago

“Good support during the sales process, useable advice. We were looking at a number of options and ended with Button & Sprung as the options were wide enough but not overwhelming, and we found the right comfort at the right price. Service was good, installation, removing old mattress, removing all rubbish, pleasant approach. Very flexible on timings so our specific needs could be met. We are very comfortable on the bed! Thansk”

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Posted 7 years ago

“My new wool mattress provides much improved support and comfort to my previous memory foam one. My husband doesn't sweat as much and I have additional support for my arthritic neck and back. Very leased wit the tidy the and the service received by all staff. Thank you”

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Posted 7 years ago

“i enjoyed the selection process. not too many beds to choose from”

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Posted 7 years ago

Button & Sprung is rated 4.9 based on 2,944 reviews