Button & Sprung Reviews

Name: Button & Sprung
Rating: 4.92

4.9 Rating 2,779 Reviews

99 %

of reviewers recommend Button & Sprung

About Button & Sprung:

Button & Sprung sells quality, handmade pocket sprung mattresses, beds, divans and storage beds, in any fabric, at prices you won't lose sleep over. Above all else we aim to make bed buying easy, so we offer expert advice, 100 nights free returns, a 10-year guarantee, and free delivery within approximately 65 miles of London. Products are made-to-order and delivered by 2-man Button & Sprung delivery teams, enabling better service and value for money. Call 03333 201 801 or visit the website or showroom at 76 Queenstown Road, Battersea, London, SW8 3RY. Fabric samples delivered next day for free.

Visit Website

Phone:

03333 201 801

Email:

hello@buttonandsprung.com

Location:

76, Queenstown Road, London
SW8 3RY

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Button & Sprung 5 star review on 15th November 2024

Jessica

Button & Sprung 5 star review on 14th November 2024

Anonymous

Button & Sprung 5 star review on 8th November 2024

Leigh

Button & Sprung 5 star review on 10th October 2024

Thea

Anonymous

Anonymous // 01/01/2019

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“Beautiful bed, well made and very comfortable. The staff in store knew their stuff and were able to guide us to the right one. Also grateful to the delivery guys who installed it - they put the bed together quickly and left no mess. Thank you!”

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Posted 1 year ago

“Beautiful bed purchased for my daughters room. Chic and solid. Went for a velvet headboard and looks rich and gorgeous. Excellent service and delivery. Smooth and easy purchase.”

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Posted 1 year ago

“This is my third Button and Sprung mattress. The quality is simply the best... better than all the rest. And the customer service is better than anyone, anyone I've ever met. I had a question about this order before I placed it. It was 1645 on a bank holiday Monday and they still answered my email within 5 minutes. They once changed a (different) mattress for free because I made a mistake when ordering. I like sleep a lot and I spend quite a bit of my life on my mattress - they are worth every penny.”

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Posted 1 year ago

“Great service at the shop. Very flexible with delivery dates. Very good product”

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Posted 1 year ago

“Excellent customer service, bed was delivered when promised and the delivery team were also very friendly. Would highly recommend both the bed and the company!”

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Posted 1 year ago

“Super experience from start to finish, Showroom to sleeping”

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Posted 1 year ago

“I am delighted with my new divan base from Button & Sprung. Delighted I could add Springs for comfort, Wheels for ease and Drawers for extra storage. Loved using an independent business, which didn’t disappoint. Product choice, quality, communication, delivery team….all superb. Thank you Team Button & Sprung.👏👏”

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Posted 1 year ago

“Absolutely beautiful bed - amazing customer service and delivery. Would thoroughly recommend without hesitation. Thank you!”

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Posted 1 year ago

“Excellent product and excellent service throughout. From ordering the bed to choosing materials to delivery and assembly. Highly recommended!”

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Posted 1 year ago

“I can’t recall the last time I experienced such fantastic customer service. Certainly not for many years! Having started the process of looking for a new mattress, I immediately became disillusioned when dealing with high street stores and nearly gave up. I then discovered Button and Sprung online and everything changed. Their show room in Battersea is a treat. A wonderful shopping experience. The service my partner and received from Stephane was first class. After two visits (because I was being indecisive), we settled on our choice. It arrived exactly on time a month later and we couldn’t be happier. It is ridiculously comfortable. I have read other stories of people needing to adjust to a change in mattress etc. This has not been the case for us - instantly, incredibly comfortable. It has been worth every penny. I cannot recommend B&S more highly and will definitely go back to them next time I am in the market for a bed and mattress. OUTSTANDING service! Thank you very much.”

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Posted 1 year ago

Hi Colin, Thanks so much for the review. It's great to be reading this on a Friday afternoon - and I've already shared with the team :) All best, Sophia

Posted 1 year ago

“We had such fun going into the show room and trying out the mattresses. The sales associates were very helpful and the delivery of our mattress was well organized and efficient. The delivers brought our mattress up three flights of stairs and were courteous the whole time. Would highly recommend Button & Sprung as a company, plus the mattress is AMAZING.”

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Posted 1 year ago

“Showroom was great, the staff were very helpful in choosing colours and designs. Delivery was great, best deliverymen we've ever seen, polite, quick, sorted it all out exactly where we wanted it and took away the rubbish, no fuss. Bed is spot on, lovely fabric and finish, exactly the right size vs the mattress, doesn't slip or creak. It's not cheap, but you get what you pay for.”

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Posted 1 year ago

Hi Richard, Many thanks for the review! It's much appreciated :) All best, Sophia

Posted 1 year ago

“The service provided from start to finish, was exceptional. The team are very patient with me were very accommodating to my ever changing delivery dates. The delivery staff were quick and efficient. Overall, I would recommend button and sprung to anyone”

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Posted 1 year ago

“I stumbled upon Button & Sprung while out for a walk. I was so surprised to be welcomed into the show and learnt a lot about the natural products they use. The staff are very knowledagble and really helped me chose the right bed. The service was fast and the delivery guys were knowledgeable about their product. A real great Experience.”

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Posted 1 year ago

“Amazing We ordered on line and communication has been clear and prompt. Bed frame arrived today and it is beautiful , we are SO pleased. The Delivery Men were very polite and put the bed together for us. Would recommend without hesitation and will definitely use again in the future Thank you Button and Sprung!”

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Posted 1 year ago

“Excellent service. Delivered on time with a phone call in advance. Extremely polite and personable delivery men who were quick and efficient to make the bed. Would 100% recommend. Quality bed and mattress. Very pleased Thankyou !”

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Posted 1 year ago

“Have now received two beds and third on order! Brilliant beds and great quality. Customer service top notch.”

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Posted 1 year ago

“Great product and aftercare service, will be looking here again for the next room make over.”

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Posted 1 year ago

“Staff were helpful in store and super lovely!”

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Posted 1 year ago

“Amazing mattress for my son! He is excited to go to bed on it and his allergies have calmed down. We are delighted with it.”

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Posted 1 year ago

Button & Sprung is rated 4.9 based on 2,779 reviews