Button & Sprung Reviews

Name: Button & Sprung
Rating: 4.92

4.9 Rating 2,780 Reviews

99 %

of reviewers recommend Button & Sprung

About Button & Sprung:

Button & Sprung sells quality, handmade pocket sprung mattresses, beds, divans and storage beds, in any fabric, at prices you won't lose sleep over. Above all else we aim to make bed buying easy, so we offer expert advice, 100 nights free returns, a 10-year guarantee, and free delivery within approximately 65 miles of London. Products are made-to-order and delivered by 2-man Button & Sprung delivery teams, enabling better service and value for money. Call 03333 201 801 or visit the website or showroom at 76 Queenstown Road, Battersea, London, SW8 3RY. Fabric samples delivered next day for free.

Visit Website

Phone:

03333 201 801

Email:

hello@buttonandsprung.com

Location:

76, Queenstown Road, London
SW8 3RY

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Button & Sprung 5 star review on 15th November 2024

Jessica

Button & Sprung 5 star review on 14th November 2024

Anonymous

Button & Sprung 5 star review on 8th November 2024

Leigh

Button & Sprung 5 star review on 10th October 2024

Thea

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the beauty of the bed. I appreciate well-made products. I find the drawers underneath the bed to provide me with ample space to store things”

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Posted 5 years ago

“From our experience in the showroom to our email correspondence later on, the sales team were friendly, helpful and very quick to respond.”

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Posted 5 years ago

“A great selection of styles and fabrics. Bed very heavy and well constructed. Looks amazing!”

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Posted 5 years ago

“Perfectly smooth and easy purchase of fantastic bed. A pleasure dealing with you all. Thank you and especially for my now guaranteed night's sleep. I will pass your firms name on when the occasion arises. One happy bunny! 🤗💤 Kind regards Jan Barratt”

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Posted 6 years ago

“Very pleased with our bed, The fabric and the build quality are amazing. staff are friendly, nice showroom with lots or choice. would recommend 100% Also coffee was great : )”

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Posted 6 years ago

“good and experienced customer service. bed delivered on time.”

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Posted 6 years ago

“Amazing service - responsive, helpful but not pushy!”

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Posted 6 years ago

“We ordered 3 different bed frames before Button & Sprung. None of them matched with 180x200 matters and we had to return. Came across Button & Sprung, went to the store, found the bed frame and material, staff was very helpful and patient! The delivery was even earlier. If i had a question the reply was reasonably prompt. Very happy with our new bed frame. Good quality, good price! Thank you”

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Posted 6 years ago

“From my first contact to delivery I could not fault the service and the bed is exactly what I wanted. Good quality and well made thank you x”

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Posted 6 years ago

“Brilliant service and prompt delivery of a high quality product.”

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Posted 6 years ago

“The whole experience of choosing my beds was great and Button and Sprung were very helpful and patient and I am very happy with my new beds.”

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Posted 6 years ago

“I am really pleased with my new bed - it is beautifully upholstered and excellent quality. The ottoman provides plenty of storage space for spare bedlinen and is easy to open. The delivery guys were very helpful and made sure the bed was fitted together and in place.”

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Posted 6 years ago

“I did my research before visiting the showroom and I was not disappointed. The staff were helpful and knowledgeable and were happy for us to take our time testing out the mattresses. We have been sleeping on our new bed for a few weeks now and we love it.”

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Posted 6 years ago

“Choosing a bed at Button & Sprung was a delight. We tried lots of different mattresses and were even able to spend half an hour doing a test sleep. The staff gave us lots of useful information about all the different types, but we felt no pressure to buy. As a result we were very confident in our final decision and after about 3 months of use we remain delighted with our bed.”

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Posted 6 years ago

“Beautiful bed frame, high quality, delivered when they said. We are really pleased.”

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Posted 6 years ago

“Personal service and delivery as expected”

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Posted 6 years ago

“The service was fine. The products look good in pictures, but come with two design issues -- one of which I would call a flaw. Button & Sprung platforms are high, so when you put a nice mattress on them, you're REALLY high. Be prepared to be higher up than you've ever been in bed. Then there's the flaw: Button & Sprung platforms are sized exactly as mattresses. This means that once you make the bed, the thickness of even the most modest mattress protector, sheets and blanket make the mattress appear too big for the platform, as it's hanging over. A simple fix that would make Button & Sprung beds look a lot better is if 2cm were added to on either side and to the length of its platforms. A made bed would look a whole lot better!”

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Posted 6 years ago

Hi Gary, Thanks so much for your review, and for your feedback. We always welcome feedback on our products, as this helps us to create the best products we can for customers! Regarding the height, I agree - this does depend a lot on your mattress, and also with your personal preference of whether you like being a bit higher up. We get some customers asking whether we can lower the height, and others asking to make it even higher, so we try and meet in the middle. However, we do have some lower leg options from a third party company if the bed is slightly too high. The decision to create a bed where the mattress sits flush to the base (and therefore different to our competitors) was actually intended, for a few reasons. Firstly, this reduces the overall footprint of the bed, meaning you have a bit more space in the room (sometimes to the point of being able to go up a bed size). Secondly, we find that bases which extend beyond the mattress can result in you bashing your shins as you go past (which is pretty painful!). It also makes using our ottomans a lot easier, as you're less likely to trap your fingers in the base. I hope this helps explain our thought process, and thanks again for leaving us a review. Kind regards, Hannah

Posted 6 years ago

“A fantastic bed and really great customer service. I couldn't recommend Button and Sprung more highly.”

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Posted 6 years ago

“Really excellent delivery service Quick and friendly. Fantastic bed real quality and luxury, looks great definately a good investment really thrilled. Thankyou.”

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Posted 6 years ago

“I am very pleased with my bed and mattress. On the day, the delivery team called before they were due to arrive, and took no time at all in setting up the bed and mattress, and removing all the packaging. Although there was an issue with the mattress, they sent out a technician very quickly who was very knowledgeable and clearly explained the issue. He even gave me a helpful tip on how to open and close the ottoman safely! The issue was resolved with no fuss, and I'm a very happy customer.”

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Posted 6 years ago

Button & Sprung is rated 4.9 based on 2,780 reviews