Button & Sprung Reviews

Name: Button & Sprung
Rating: 4.92

4.9 Rating 2,779 Reviews

99 %

of reviewers recommend Button & Sprung

About Button & Sprung:

Button & Sprung sells quality, handmade pocket sprung mattresses, beds, divans and storage beds, in any fabric, at prices you won't lose sleep over. Above all else we aim to make bed buying easy, so we offer expert advice, 100 nights free returns, a 10-year guarantee, and free delivery within approximately 65 miles of London. Products are made-to-order and delivered by 2-man Button & Sprung delivery teams, enabling better service and value for money. Call 03333 201 801 or visit the website or showroom at 76 Queenstown Road, Battersea, London, SW8 3RY. Fabric samples delivered next day for free.

Visit Website

Phone:

03333 201 801

Email:

hello@buttonandsprung.com

Location:

76, Queenstown Road, London
SW8 3RY

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Button & Sprung 5 star review on 15th November 2024

Jessica

Button & Sprung 5 star review on 14th November 2024

Anonymous

Button & Sprung 5 star review on 8th November 2024

Leigh

Button & Sprung 5 star review on 10th October 2024

Thea

Anonymous

Anonymous // 01/01/2019

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“Amazing customer service from showroom (Thanks Asif) to ease of ordering, good communication and excellent delivery team (who removed their shoes on entering my house-thanks). The bed is of superb quality. This is an impressive company.”

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Posted 3 years ago

“The communication ahead of delivery was very good, the delivery men were very polite and tidy as well as putting up the bed in quick time. The quality of the bed is extremely good and we are thrilled with our purchase. Would highly recommend.”

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Posted 3 years ago

“Excellent service from our visit to the showroom through to delivery and set up of the new bed. The guys who delivered were extremely helpful and tidy. Very happy - thank you.”

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Posted 3 years ago

“Delivered on time by very efficient delivery men and I'm really happy with our new bed and mattress. It looks lovely and is very comfortable. The website was easy to navigate and I will definitely use Button & Sprung again.”

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Posted 3 years ago

“It was a nice experience in the show room testing out the beds and learning more about the product. Unfortunately we chose the wrong mattress - a firm and are changing it for a medium. I’m sure that will be right and we can then get excited about our nights sleeps. Delivery was punctual and straight forward”

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Posted 3 years ago

Hi Sarah, Thanks for taking the time to leave us a review! The 100 nights return policy is there to ensure you find the perfect mattress :) All the best, Sophia

Posted 3 years ago

“Great quality bed and mattress, we are so happy with our choice to go with B&S! At first we were unhappy that our delivery was split up and then postponed but the team was prompt at responding with good communication and went above and beyond to take care of us to ensure we are happy! Im happy to recommend these guys over and over again. There’s all lot to be said for a company that truly cares about their customers.”

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Posted 3 years ago

“Best bed I've ever slept in! The quality of the ottoman is amazing, very easy to customise and lots of materials to choose from. Delivery took a bit longer than expected but understandable in the current situation. It also includes assembly, which is a plus!”

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Posted 3 years ago

“This is our second bed from Button and Sprung both have been a huge success. The company do what they say they keep their word and are honest with timescales. The beds are excellent quality and when we had a slight problem with one mattress they were fabulous in remedying the situation, by replacing the mattress without any problem.”

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Posted 3 years ago

“The base of the bed was delivered on time but unfortunately the mattress didn’t arrive! This was delivered the following day. There was a problem assembling the bed but the men were able to use parts from another bed they were due to deliver. The delivery men were courteous and respectful of my home, removing shoes on the carpeted floors.”

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Posted 3 years ago

“Communication regarding delivery was perfect.”

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Posted 3 years ago

“The install Team turned up on time, very professional, very polite very efficient. We had just returned a bed from another manufacturer for being sub standard - this bed is excellent we are delighted.”

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Posted 3 years ago

“Delighted with our new bed base, delivered and put together by 2 lovely men, who adhered to COVID rules at all times. Well made ottoman bed, would highly recommend this company.”

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Posted 3 years ago

“I love Button & Sprung. The team are helpful and efficient. The bedroom at the store is the best way to choose a mattress and the product itself is wonderful. Our new mattress is both soft and firm and I now feel like a princess or at least like I’m sleeping at a posh hotel every night.”

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Posted 3 years ago

“The service in store was lovely and such a fun experience. Once we had placed the order the communication from them about delivery was amazing and then on the day of delivery the team were wonderful. They were friendly, efficient and very helpful. They put the bed up so quickly and it is the comfiest, cosiest bed I have ever slept in! We absolutely love it!”

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Posted 3 years ago

“Excellent customer service and beautifully made bed. Couldn't be happier!”

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Posted 3 years ago

“Fabulous!!”

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Posted 3 years ago

“Superb shopping experience with insightful employeees. Great mattress, delivered by efficient and kind delivery team.”

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Posted 3 years ago

“Prompt delivery and great service.”

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Posted 3 years ago

“I have been so impressed with the service received from coming to the showroom to delivery. Buying was dress and pressure free and the bed was ready within the 4-6 weeks. We were contacted to arrange delivery and sent Instructions due to covid safety. The delivery men were great and the bed was assembled quickly. Great service from start to finish. Thank you so much!”

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Posted 3 years ago

Hello Lisa, Thanks so much for leaving such a lovely review! Have a great weekend:) All the best, Sophia

Posted 3 years ago

“We bought a Lavender King Size Ottoman, (and a Montadale mattress), earlier this year, which we had covered in a fabric of our choice. The whole process of selecting, buying, getting it covered in our selected fabric, and timely delivery, was a pleasure. We were really well advised, helped, and informed. We’ve been living with the bed for several months now, and it’s just great. Lifting the bed to get to the storage is so easy, works brilliantly, and the quality is excellent. Really happy!”

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Posted 4 years ago

Button & Sprung is rated 4.9 based on 2,779 reviews