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Button & Sprung Reviews

4.9 Rating 2,779 Reviews
99 %
of reviewers recommend Button & Sprung
Read Button & Sprung Reviews

About Button & Sprung:

Button & Sprung sells quality, handmade pocket sprung mattresses, beds, divans and storage beds, in any fabric, at prices you won't lose sleep over. Above all else we aim to make bed buying easy, so we offer expert advice, 100 nights free returns, a 10-year guarantee, and free delivery within approximately 65 miles of London. Products are made-to-order and delivered by 2-man Button & Sprung delivery teams, enabling better service and value for money. Call 03333 201 801 or visit the website or showroom at 76 Queenstown Road, Battersea, London, SW8 3RY. Fabric samples delivered next day for free.

Visit Website

Phone:

03333 201 801

Email:

hello@buttonandsprung.com

Location:

76, Queenstown Road, London
SW8 3RY

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Really relaxed experience in the showroom, with helpful and attentive salespeople who went the extra mile to help us find what was right for us (the mattress test was quite enlightening).
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Posted 4 years ago
Ordering and customer service was great, the delivery and set up went smoothly and I love the bed!
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Posted 4 years ago
Amazing showroom with great customer service and expert advice. The bed frames are beautiful, lots of quality fabrics in a variety of colours to choose from. The mattress is really comfortable, you can tell it’s quality as it’s heavy! So pleased with our choice as it’s a big decision but the option to change your mind helps give flexibility if you need it. Would definitely recommend, quality product from British manufacturers, what’s not to like!
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Posted 4 years ago
comfortable and attractive. Excellent value, and a great addition to the third floor.
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Posted 4 years ago
Both the shop and delivery team provided an excellent service. I would buy another bed from them anytime. The finishing on the bed is excellent.
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Posted 4 years ago
We visited the showroom and tried several mattresses before making our choice and received excellent service and advice. The mattress was delivered exactly as promised, unpacked and placed on the bed. All packing materials were taken away. And we're sleeping much better. All in all five star service. We would certainly recommend Button and Sprung!
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Posted 4 years ago
Thank you Bill for your very kind review and I hope you are both enjoying your new mattress! Matt
Posted 4 years ago
Great customer service, I was indecisive about the fabric choice and the team were very patient and provided lots of samples to me. The delivery timescale was as promised and the delivery guys were quick and professional when installing the bed.
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Posted 4 years ago
Good showroom experience, testing different mattresses, easy to order, prompt order confirmation and delivery information. Polite and on time delivery guys
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Posted 4 years ago
Flawless service. Freedom in-store to chose whatever suits us best, with no pressure at all - although there was always someone available to answer any query. Moreover, the mattress is extremely comfortable. I went for the 'extra-firm' option and could not be happier with it.
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Posted 4 years ago
Very personable service during visit to shop and the bed is a delight!
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Posted 4 years ago
They were great from the offset, very welcoming in the showroom. We were invited to try out the beds and given lots of information about the mattress and which mattress to go for. The mattress is sooo comfortable and I look forward to going to bed knowing how comfortable it is. Makes a huge difference to your life getting a good nights sleep on what feels like quality and a bit of luxury. I love that it's totally natural too. No chemical smells. Highly recommend. I have recommended to a couple of people too.
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Posted 4 years ago
Hi Celia, Many thanks for taking the time to write a review:) A good night's sleep can make a huge difference, and there's nothing better than looking forward to going to bed. All the best, Sophia
Posted 4 years ago
I love love love my mattress! The woman in the office was very helpful too and my mattress arrived much more quickly than expected. Very much recommend.
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Posted 4 years ago
Great online buying experience, super value and very good post-sales contact. I was contacted personally to update on progress and the timing and notifications of delivery were great. The guys who delivered could not have been more polite, professional, speedy and efficient. So impressed, honestly. Have already been recommending to friends and will definitely buy again from Button & Sprung.
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Posted 4 years ago
Helpful over the phone prior to ordering to ensure I chose the correct mattress, good communication during Covid on delivery. Mattress is really comfortable
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Posted 4 years ago
I couldn’t be happier with the quality of the product or the whole experience of dealing with Button and Sprung. A very personalised friendly service, their delivery guys were complete gentlemen, efficient and leave you rubbish free (I can’t speak highly enough of this aspect), finally my beautiful bed with all the roomie storage, the quality meets and exceeds all expectations.
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Posted 4 years ago
I just wanted to thank you again for getting the mattress to me so quickly and to say how pleased I have been with it. It has been so comfy and getting a really good nights sleep during these times has been a blessing! Thank you again to Adam and the Button and Sprung team for your excellent customer service from initial conversation through to delivery and aftercare!
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Posted 4 years ago
We are very happy with our bed. Great quality. The service was amazing from start to finish. Customer service team kept us updated at all stages and we did not need to chase once for anything. Very impressive. The delivery was on time and two really nice guys assembled our bed. We would recommend Button & Sprung to anyone.
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Posted 4 years ago
We are very happy with our bed. The whole experience was amazing from start to finish. The customer service tea, kept us updated at all stages. We are very impressed and would recommend Button and Sprung to anyone.
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Posted 4 years ago
Very pleased with the product, and the team were very professional and helpful.
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Posted 4 years ago
Efficient service. Delivery brilliant,
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Posted 4 years ago
Button & Sprung is rated 4.9 based on 2,779 reviews