Button & Sprung Reviews

Name: Button & Sprung
Rating: 4.92

4.9 Rating 2,785 Reviews

99 %

of reviewers recommend Button & Sprung

About Button & Sprung:

Button & Sprung sells quality, handmade pocket sprung mattresses, beds, divans and storage beds, in any fabric, at prices you won't lose sleep over. Above all else we aim to make bed buying easy, so we offer expert advice, 100 nights free returns, a 10-year guarantee, and free delivery within approximately 65 miles of London. Products are made-to-order and delivered by 2-man Button & Sprung delivery teams, enabling better service and value for money. Call 03333 201 801 or visit the website or showroom at 76 Queenstown Road, Battersea, London, SW8 3RY. Fabric samples delivered next day for free.

Visit Website

Phone:

03333 201 801

Email:

hello@buttonandsprung.com

Location:

76, Queenstown Road, London
SW8 3RY

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Button & Sprung 5 star review on 15th November 2024

Jessica

Button & Sprung 5 star review on 14th November 2024

Anonymous

Button & Sprung 5 star review on 8th November 2024

Leigh

Button & Sprung 5 star review on 10th October 2024

Thea

Anonymous

Anonymous // 01/01/2019

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“The staff is great. Service is spot on. Product so far has met expectation.”

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Posted 8 years ago

“I love my bed. I actually love it. Every night when I crash on to it I just think that it is the most comfortable thing in the world. Apart from my engagement ring it's my most treasured possession as it's where I sleep best. Get the most comfortable mattress you can afford would be my advice. The only downside is going away sucks.”

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Posted 8 years ago

“Absolutely delighted with our new bed. Fabulous quality, the construction is really solid. We needed the bed to fit under loft eaves. B&S were really helpful and made adjustments to lower the base and headboard - it fits perfectly. Their 100 night mattress swap offer is a great idea, and demonstrates their commitment to customer satisfaction. Highly recommended.”

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Posted 8 years ago

“We're delighted with out Foxtail bed! And the service from Button and Sprung was exceptional. I'd recommend them unreservedly!”

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Posted 8 years ago

“In the showroom (with a delicious cup of coffee!) everyone was extremely helpful. The experience of choosing a bed seemed easy and relaxed. Once we'd chosen, the beds were delivered quickly and the delivery guys were careful and polite. The beds are even better than I'd hoped - beautifully made and they look great in my daughters' bedrooms. Thank you Button and Sprung!”

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Posted 8 years ago

“We went down to visit the showroom as we are nervous of buying without having seen the product first. The visit was a pleasure..no pressure...we were left alone to test out all the mattresses and look though all the colours and styles but staff were on hand if we needed them. We absolubtely love the bed and mattress we bought. They seem of very good quality and look and feel great. The staff at Button and Sprung were very helpful, friendly and seemed to be interested in us as people rather than money sources.”

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Posted 8 years ago

“The bed is gorgeous and the mattress super comfy. Sales staff in the showroom are very helpful and the great coffee another bonus. Delivery team friendly and efficient!”

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Posted 8 years ago

“Good website, easy to choose which type of bed I wanted. Good communication for delivery, nice chaps who arrived to put the bed together. Very nice quality finish to the upholstery, product exceeded expectations. Thanks very much. By the way, I came across you in a lifestyle magazine, nice advert with good photo.”

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Posted 8 years ago

“Great service and excellent quality!!! I travelled from Plymouth to visit their shooroom in London and I found in a few minutes what I was desperately looking for! Lovely staff and stunning bedframes and matress! Definetely I recommend Button & Sprung!”

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Posted 8 years ago

“Great customer experience from initial samples being sent, through to visiting the store, testing the beds and finally delivery and assembly. Most importantly super comfy and gorgeous looking bed. Thank you Button and Sprung!”

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Posted 8 years ago

“Totally delighted with my new bed. It arrived early and was put together by two very helpful staff members. The quality of the bed is amazing. It looks very high quality and the materials used were exactly as described. I would highly recommend Button & Sprung if your looking for a fabulous new bed.”

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Posted 8 years ago

“Where are very happy with out bed, Installation went really fast. Very good service. However we Discovered a little scratch in the fabric. See picture. What can be done about this?”

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Posted 8 years ago

Dear Katrien, thank you for your review and glad to hear that you are happy with your bed. We are very sorry to hear about the small mark, our customer service team will be in touch with you today to discuss it further.

Posted 8 years ago

“From the moment I walked through the door of the Button and Sprung showroom my experience was a No.10. The showroom had everything on display that you could ask, from fabric samples to testing of mattresses. The staff were a dream and very helpful. The delivery and setup of bed went smoothly and the delivery men were super efficient. If there was one very little negative it was that the headboard for a while had a chemical smell but apart from that I'm very pleased with my bed and mattress and the whole Button and Sprung experience.”

Button & Sprung 5 star review on 22nd July 2016

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Posted 8 years ago

Hi Sue, thank you for your very kind review and for letting us know about the chemical smell. Sometimes if the bed has been wrapped very quickly after manufacture, the smell from the FR treatment/manufacturing process can be trapped within and so the headboard can smell quite strongly when it is first unwrapped. We are glad to hear that the smell has now gone and that you are very pleased with your new bed!

Posted 8 years ago

“I am delighted with both the service I received, and my beautifully made bed. I received my bed weeks before I had expected, the communication was prompt, efficient, helpful and friendly, delivery service was smooth and professional, and the bed itself is gorgeous. I am delighted with every aspect of my transaction with Button and Sprung and am recommending them to everyone!”

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Posted 8 years ago

“Excellent service from place of order to delivery. Bed is just a dream and we have never had a better nights sleep. Thanks you”

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Posted 8 years ago

“Choosing our bed frame was made so much easier by the simplicity of the Button and Sprung website and the show room. From start to finish the process was made simple and staff in show room were happy to leave us to our own devices until we had questions. The ability to take home samples and try them against walls and use a large throw in the show room made colour selection all that much easier. We are very happy with our choice....albeit the bedroom decoration is still a work in progress. The mattresses were not quite right for us but really wish they had been as the Customer Service was so much better at Button and Sprung the the competitor we got the mattress from.”

Button & Sprung 5 star review on 18th July 2016

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Posted 8 years ago

Thank you Kristine for your kind review and the photograph of the bed, which looks great.

Posted 8 years ago

“A beautiful and well made bed, excellent service!”

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Posted 8 years ago

“After a very easy, enjoyable and informative trip to the Fulham showroom ( lots of lovely choice of beds, fabrics, mattresses, no pushy sales people, didn't feel rushed ) I ordered 2 beds and mattresses, to go to two different addresses. Everything was extremely straight forward and I was kept well informed during the production and delivery process. The delivery men were smart, organised and even texted me to give an actual ETA within the allocated 2 hr time slot - very helpful. They assembled the beds quickly, removed all the packaging and took away the old mattresses - great service. There was a slight hitch with one of the deliveries, but the way it was dealt with was way beyond expectation. The thing that impressed me most about my Button & Sprung experience, is that although I was ordering over the internet, there were 'real' people at the end of the phone ( and in the showroom) who dealt with everything in a friendly, efficient manner. So thank you Azif, Clara, Matthew and Adam. A fantastic personal service and great beds!”

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Posted 8 years ago

“The service from Button and Sprung is one of the best I have ever come across and I could not recommend it highly enough. Our bed is fantastic - we love it!!! High quality product and service - it doesn't get better than this!”

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Posted 8 years ago

“Fantastic quality and service. Would highly recommend.”

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Posted 8 years ago

Button & Sprung is rated 4.9 based on 2,785 reviews