Button & Sprung Reviews

Name: Button & Sprung
Rating: 4.92

4.9 Rating 2,780 Reviews

99 %

of reviewers recommend Button & Sprung

About Button & Sprung:

Button & Sprung sells quality, handmade pocket sprung mattresses, beds, divans and storage beds, in any fabric, at prices you won't lose sleep over. Above all else we aim to make bed buying easy, so we offer expert advice, 100 nights free returns, a 10-year guarantee, and free delivery within approximately 65 miles of London. Products are made-to-order and delivered by 2-man Button & Sprung delivery teams, enabling better service and value for money. Call 03333 201 801 or visit the website or showroom at 76 Queenstown Road, Battersea, London, SW8 3RY. Fabric samples delivered next day for free.

Visit Website

Phone:

03333 201 801

Email:

hello@buttonandsprung.com

Location:

76, Queenstown Road, London
SW8 3RY

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Button & Sprung 5 star review on 15th November 2024

Jessica

Button & Sprung 5 star review on 14th November 2024

Anonymous

Button & Sprung 5 star review on 8th November 2024

Leigh

Button & Sprung 5 star review on 10th October 2024

Thea

Anonymous

Anonymous // 01/01/2019

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“The delivery was speedy, but they scratched my wooden floors in the bedroom. They also parked in the middle of the road (it is a narrow road) and when someone needed to get past they made him wait and sorted out the bed first. I wasn't kept informed with the delivery. I was told I would be called as I had a school run to do. I received no call, I had to chase and then they were significantly later than originally told...which wasn't a problem, but I didn't have to wait and get someone else to do the school run”

Helpful Report

Posted 6 years ago

Hi Lucy, We are so sorry to hear this happened during your delivery. We've tried calling you a couple of times and left a message but haven't managed to get hold of you. Please feel free to call us back on 03333 201 801 when you have a moment, as it would be good to speak to you about this further. Hannah

Posted 6 years ago

“Visited their showroom after finding the brand online to be greeted with friendly staff and offered a coffee whilst we were given a tour of the showroom and talked through their product range. We were not in a position to place an order that day which we made clear to the sales advisor but that didn’t put them off providing excellent service and sending us away with various fabric swatches for us to discuss. We placed an order about a month later after securing our new home and the process was very simple. Our bed arrived on time, in perfect condition matching out specs exactly. The delivery team assembled the bed and removed packaging in a professional manner. Overall the service cannot he faulted and our bed has reciebed endless compliments from guests who we have happily pointed in the direction of button and srung.”

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Posted 6 years ago

“Really good service from start to finish and a fabulous mattress. Thank you.”

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Posted 6 years ago

“The Bed looks lovely well made and so comfitable.”

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Posted 6 years ago

“I am very pleased with Swaledale mattress. It’s very comfortable and luxurious.”

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Posted 6 years ago

“Very friendly and helpful staff in the showroom, good communication and I'm thrilled with my new base and mattress. All together, a great experience.”

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Posted 6 years ago

“The service at Button & Sprung is second to none. I spent a while deliberating about fabric options - the team were on hand to guide me through the process. In the end I decided on the Perendale Mattress, and am now experiencing a delightful nights rest. The mattress perfectly contours to my body, giving me amazing support. Getting an adequate (dreamy) night rest has done wonders for my relationship! I'll be sure to recommend to friends & family.”

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Posted 6 years ago

“Good service, clear pricing that is fair, sometimes it is hard to find a product that is simple and well designed . Here I found it. Good choice of fabrics, and again the pricing is clear.”

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Posted 6 years ago

“The customer service that I received at the show room was fantastic. It made bed shopping a really enjoyable experience. The quality of the finished product is great.”

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Posted 6 years ago

“Finally I can sleep well without any backache.”

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Posted 6 years ago

“Great service, delivery was efficient and friendly”

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Posted 6 years ago

“We had our two new beds delivered 10 days ago and are absolutely delighted with them. The spare room bed has now had guests who can vouch for the comfort and we are still laughing about the difference between our new bed and the ancient flat-pack we had before! We enjoyed the whole experience of visiting the showroom in London and choosing our models, mattresses and fabric. We love the look, finish, fabrics and especially the ideal height of these beds from the floor. They were delivered on time and efficiently assembled by two very capable and polite lads. All a very positive experience.”

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Posted 6 years ago

“What is there not to like? From helpful advice over the phone to excellent delivery and setting up, and of course the superb quality. We have a Superking Teesdale mattress and Jasmine bed frame. The mattress is zip and link and made all the difference getting it up the two flights of stairs and you don't notice the join. After just one night oh what a difference; it's worth every penny and more.”

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Posted 6 years ago

“I had a problem with the mattress I bought and they immediately sent an expert to check it. After detecting the problem, they sent me a new mattress. All in all the service was absolutely fantastic both at the show room, delivery and customer service by email. Oh, and I also love the beds!”

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Posted 6 years ago

“They do what they say on the tin - make good mattresses and allow you to return if it doesn't work. We chose a mattress we thought would suit us but then, after about 70 days decided it was't quite us - we had not made the effort to visit the showroom when choosing. We then did visit, had a very relaxed time trying the mattresses and enjoying the coffee and hospitality, decided (surprise - we agreed!) on what we did need which turned out to be firmer. B&S then exchanged the mattresses and we are extremely happy with the result.”

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Posted 6 years ago

“Very good knowledge of fabrics and wide fabric choice. Thorough about checking our bed would fit.”

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Posted 6 years ago

“Personable Gave us options rather than the hard sell Accommodated tight delivery date Charming delivery guys”

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Posted 6 years ago

“Everything that I purchased from Button & Sprung has been of excellent quality and was reasonably priced. However, I believe it is their customer service that has truly made me happy.”

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Posted 6 years ago

“Very helpful lady who answered my questions about the various swatches. Very efficient delivery and assembly men. The bed frame is very solid and well made. It looks super and most comfortable. Very happy!”

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Posted 6 years ago

“Very smooth and hassle-free ordering experience. Delivery and assembly was equally, if not more, efficient and timely. Thank you, team!”

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Posted 6 years ago

Button & Sprung is rated 4.9 based on 2,780 reviews