Button & Sprung have a Customer Happiness Grade of A. Customers love their prices, delivery, customer service and refunds.
“
The name, address and location of Button & Sprung suggested the product would be overpriced and targeted towards those with more money than sense.
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- Mark Shaffer
“
Great products, fair price and very, very nice people - altogether a superb experience = ⭐️⭐️⭐️⭐️⭐️⭐️ 👏👌
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- Stephen
“
Love my new bed - great quality at a great price. Thomas and Maciek were also great delivery guys.
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- Julian
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The delivery team was so good and told me to sit back and relax.
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- Anonymous
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The staff is exceptionally friendly across all channels—from the showroom assistants to the delivery and installation team.
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- Marta
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Professional, personal service. A pleasany buying experience. Delivery staff were knowledgeable about the product, swiftly putting together the bed and provided good explanation of care for electric ottoman base
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- Tessa
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The mattress was excellent quality but was softer than expected so we exchanged it for a firmer mattress under the 100 day guarantee. The exchange was very easy to organise and the refund was paid promptly. Store and delivery staff are very polite and helpful
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- Anonymous
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Honestly I cannot faulty Button and Sprung. They were patient when I ordered a headboard too big to be transported upstairs and immediately exchanged it without and hint of fuss. Were proactive in providing me with the difference in refund. 100% recommend their products and professional service.
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- Meera Surendran
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Excellent service, really pleased with how everything went smoothly. Gorgeous selection of beautifully made beds, definitely recommend.
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- Lili
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The service was amazing and we are really happy with our new bed
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- James
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From the moment I visited the showroom till I received the bed the quality of customer service was excellent.
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- Anonymous
