Button & Sprung have a Customer Happiness Grade of A. Customers love their prices, delivery, customer service and refunds.
“
Great products, fair price and very, very nice people - altogether a superb experience = ⭐️⭐️⭐️⭐️⭐️⭐️ 👏👌
”
- Stephen
“
Love my new bed - great quality at a great price. Thomas and Maciek were also great delivery guys.
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- Julian
“
Very good so far and happy with everything, such a shame the nhs discount is only 5% and not 10% as price is expensive
”
- Hasan
“
Excellent helpful service both before and after our purchase.
Delivery and setup exactly as promised.
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- Anonymous
“
Delivery was brilliant with great staff, very courteous and accommodating.
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- David Gwin
“
Absolutely great customer service and delivery! I ended up doing one exchange and one return, both were dealt with efficiently and smoothly by the team. The delivery service was top notch - they unpacked and took away the package, leaving the mattress readily for use and no fuss. I highly recommend them, especially for picky sleepers that might need to try a few mattresses out before finding the perfect one.
”
- Jeff
“
The mattress was excellent quality but was softer than expected so we exchanged it for a firmer mattress under the 100 day guarantee. The exchange was very easy to organise and the refund was paid promptly. Store and delivery staff are very polite and helpful
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- Anonymous
“
Honestly I cannot faulty Button and Sprung. They were patient when I ordered a headboard too big to be transported upstairs and immediately exchanged it without and hint of fuss. Were proactive in providing me with the difference in refund. 100% recommend their products and professional service.
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- Meera Surendran
“
Excellent helpful service both before and after our purchase.
Delivery and setup exactly as promised.
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- Anonymous
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Great service all round.
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- David Gwin
“
Absolutely great customer service and delivery! I ended up doing one exchange and one return, both were dealt with efficiently and smoothly by the team. The delivery service was top notch - they unpacked and took away the package, leaving the mattress readily for use and no fuss. I highly recommend them, especially for picky sleepers that might need to try a few mattresses out before finding the perfect one.
”
- Jeff
