Button & Sprung Reviews

Name: Button & Sprung
Rating: 4.92

4.9 Rating 2,779 Reviews

99 %

of reviewers recommend Button & Sprung

About Button & Sprung:

Button & Sprung sells quality, handmade pocket sprung mattresses, beds, divans and storage beds, in any fabric, at prices you won't lose sleep over. Above all else we aim to make bed buying easy, so we offer expert advice, 100 nights free returns, a 10-year guarantee, and free delivery within approximately 65 miles of London. Products are made-to-order and delivered by 2-man Button & Sprung delivery teams, enabling better service and value for money. Call 03333 201 801 or visit the website or showroom at 76 Queenstown Road, Battersea, London, SW8 3RY. Fabric samples delivered next day for free.

Visit Website

Phone:

03333 201 801

Email:

hello@buttonandsprung.com

Location:

76, Queenstown Road, London
SW8 3RY

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Button & Sprung 5 star review on 15th November 2024

Jessica

Button & Sprung 5 star review on 14th November 2024

Anonymous

Button & Sprung 5 star review on 8th November 2024

Leigh

Button & Sprung 5 star review on 10th October 2024

Thea

Anonymous

Anonymous // 01/01/2019

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“Excellent advice and friendly service from start to finish, would highly recommend.”

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Posted 5 years ago

“Excellent clear communication throughout from sales to delivery, and a beautiful, quality product.”

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Posted 5 years ago

“excellent service, very good quality bed and mattress. Efficient friendly delivery team”

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Posted 5 years ago

“Great choice and service”

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Posted 5 years ago

“Why oh why didn't we find Button & Sprung earlier !!! With out a doubt the best experience we have ever had when buying a bed/mattress. We opted for the Daisy Bed Frame and pushed the boat out and selected the Southdown and have had wonderful nights sleep ever since. Thank you to all the team, so helpful from start to finish, have been recommending you to all our friends.”

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Posted 5 years ago

Thanks for your review, Stephen! The Southdown is a really lovely mattress :) All best, Sophia

Posted 5 years ago

“My new bed is beyond my expectations. I wanted a bed with a head board which makes a statement and this definitely does. I chose the moleskin fabric in smoke colour, it’s just beautiful and so soft. The bed is beautifully made. Every member of the team from sales to delivery was incredibly helpful, the delivery team put the bed together and removed all packaging which was very much appreciated. I would thoroughly recommend both Button and Sprung and the lavender king size bed. I’m definitely in bed heaven”

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Posted 5 years ago

“From requesting samples to sleeping in our new bed, the whole experience from Button and Sprung was excellent. The expertise and knowledge of the staff followed by an unrushed hour in the Bed Room gave us an opportunity to select the perfect mattress, which was so comfortable right from the first night. Delivery was exactly at the time and date we had been given and the delivery team could not have been more helpful The bed frame we chose looks amazing and compliments our room. We are extremely pleased with our purchase and would recommend them to anyone without reservation.”

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Posted 5 years ago

Thanks so much for your kind review Elaine! We believe that spending time alone in our espically designed Bed Room can really help with finding the perfect mattress fit :) All best, Sophia

Posted 5 years ago

“Very helpful and friendly service, good communication as to what time the mattress would arrive. Professional driver's who were friendly and helpful even on the hottest day of the year. Last of all mattress perfect we get the best nights sleep in years and no aches and pains, brilliant. Thanks button & sprung.”

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Posted 5 years ago

“Without doubt the best mattress buying experience I have ever had. I have a bad back so the right mattress is crucial! The service from Button and Sprung was exceptional in every way. I exchanged my original choice of mattress for the Southdown and couldn't be more happy.”

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Posted 5 years ago

“Very happy with my purchase of lovely firm mattress very comfortable.Also very happy with the bedstead lovely colour and very well made. Also like to say how good the delivery drivers were very friendly,efficient and helpful.”

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Posted 5 years ago

“They were accommodating on delivery days, efficient on building the bed once it arrived. It also looks way better than I imagined it would. Good quality bed. Please can I have my other sock now! 😀”

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Posted 5 years ago

“B and S were amazing from the moment I walked into their showroom, during the ordering process and delivery. We bought three beds from them, and each one looks amazing and is of fantastic quality. Would highly and happily recommend! Well done guys!!”

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Posted 5 years ago

“Great service, arrived exactly on time. Delivery people were fantastic - completely hassle free. Bed is very comfortable and sturdy. Very happy with everything”

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Posted 5 years ago

“The staff were so friendly and helpful, they definitely know their products which was a big help.”

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Posted 5 years ago

“From start to finish the customer service and communication has been excellent. The bed is beautiful and very comfy too.”

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Posted 5 years ago

“You did what you said you would do and when you said you would do it , quite unusual these days”

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Posted 5 years ago

“Very good mattress. Bought Perendale King Size to replace my Tempur cloud mattress that was causing a lot of back problems. Button & Sprung did a great job, delivery was as scheduled, mattress if of a premium quality, so comfortable that takes minutes to fall asleep and all the back problems are gone. Would recommend to anyone. The only slight disadvantage is the price tag but I guess you get what you pay for.”

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Posted 5 years ago

“It's been a long and painful process with Button & Sprung. Bought a bed from their clearance section but it creaked terribly so we had a repair team to come and look at it. They fixed it but it started creaking again so we decided to return the clearance item and go for a full price bed and at the same time ordered a new mattress. The new (full priced) bed and mattress arrived but we were told we needed to keep the slats from the original clearance bed. We weren't told in advance we needed to have the original slats. Bed unfortunately still creaks. The correct material handle for the ottoman wasn't shipped at the time we ordered the full priced bed so we had to use the handle for the clearance item. We were then sent the handle in the correct colour but we can't replace it as it appears to be sewn in. So, to cut a long story short - we still have a creaking bed and an ottoman with a mismatched handle.... The mattress is comfortable. However the whole process has been so painful I don't think I could recommend to others.”

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Posted 5 years ago

Hi Sinead, Thank you for your review. I'm so sorry to hear about your experience, and I can totally appreciate that this is not up to the standard that you were expecting with us. Our customer service manager has tried to get in contact with you to discuss your situation further--as we were unaware that the replacement slats had not fully rectified the situation. We can most definitely sort out these issues for you. If you could kindly get in touch with us on 03333 201 801. We look forward to speaking with you. Kindest regards, Sophia

Posted 5 years ago

“Amazing quality bed + delivery and installation was great”

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Posted 5 years ago

“Its over a month now since the bed arrived and it is the best decision we have ever made. It is so well made and designed and just so comfortable. We are so glad we chose Button and Sprung and I would recommend them to anyone and everyone. We chose 'Lavender' bed frame, King size, upholstered with 'Admiral' soft wool. It looks absolutely stunning in the room. We looked at various companies that made beds but always came back to Button and Sprung simply because of the quality, design and choice of upholstery and we are glad we did. Delivery was first class. Thank you for such a lovely piece of furniture. We love it.”

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Posted 5 years ago

Hi Dianne, Thanks so much for your wonderful review. I can imagine that the Lavender looks fantastic in the Admiral soft wool. Kindest regards, Sophia

Posted 5 years ago

Button & Sprung is rated 4.9 based on 2,779 reviews