Button & Sprung Reviews

Name: Button & Sprung
Rating: 4.92

4.9 Rating 2,862 Reviews

99 %

of reviewers recommend Button & Sprung

About Button & Sprung:

Button & Sprung sells quality, handmade pocket sprung mattresses, beds, divans and storage beds, in any fabric, at prices you won't lose sleep over. Above all else we aim to make bed buying easy, so we offer expert advice, 100 nights free returns, a 10-year guarantee, and free delivery within approximately 65 miles of London. Products are made-to-order and delivered by 2-man Button & Sprung delivery teams, enabling better service and value for money. Call 03333 201 801 or visit the website or showroom at 76 Queenstown Road, Battersea, London, SW8 3RY. Fabric samples delivered next day for free.

Visit Website

Phone:

03333 201 801

Email:

hello@buttonandsprung.com

Location:

76, Queenstown Road, London
SW8 3RY

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Button & Sprung 5 star review on 6th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb customer service. The guys were very careful and helpful. They clearly take great care with their work.”

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Posted 1 year ago

“Our experience with Button and Sprung has been exemplary from the moment we walked into their showroom. Probably the best customer service we have ever experienced, we were left alone to try out the extensive display of beds to make sure that we chose the right mattress etc for us. A truly wonderful experience and one that we will never forget. Our wonderful new bed arrived on time, was quickly assembled and we are having wonderful nights sleep on one of the most comfortable beds we have ever slept in.”

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Posted 1 year ago

“We love our new bed, exactly what we wanted. There were production problems which meant there was a gap in delivering the bed and headboard, but the communication about this was very good. The delivery was very efficiently and courteously done. Can I have my other bed sock please?🙂”

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Posted 1 year ago

Hello! Thanks for taking the time to leave us a review. We moved factory at the end of September - and this did cause delays with some of our deliveries and I'm sorry to hear that there was a delay with your order on this occasion. We're now operating at our standard lead time, with no delays to delivery. Glad to hear that you're happy with your new bed :) All best, Sophia

Posted 1 year ago

“The service was excelllent. Fabric samples were sent out swiftly and the upholstery put on hold while we chose our favourite colour. It was then quickly reinstated so not to loose the manufacturing window. The installation team was quick and friendly and the bed is of great quality. We're very happy!”

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Posted 1 year ago

“We are so pleased with the mattresses we bought from Button & Sprung. The service was amazing and the mattresses are very comfortable! Thanks”

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Posted 1 year ago

“Button & Sprung provided fantastic customer service from our very first visit to their showroom through to completion of our order. They took the time to understand what exactly we were looking for and then gave us the time and space to explore their range in comfort. Advice on hand but not overbearing, very much the personal touch. As we did not feel rushed we had the time to make the right decision, no pushy sales types here. The product information and pricing was clear throughout, no nasty surprises! The beds are beautiful and excellent quality, one of our favourite purchases for the house so far.”

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Posted 1 year ago

“I am in love with our Willow Super King Bed! It fits beautifully in our bedroom and the heather fabric is just right. The drawers have given us so much more storage too. Highly recommend. Thank you Button & Sprung...First class service from start to finish.”

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Posted 1 year ago

“I needed a bed for my new house so I decided to visit the showroom in Battersea. Customer service was great and very helpful. (Stephan) was lovely. The bed arrived on time as given and the delivery team fitted it well. I love the bed, velvet feels amazing. Definitely got the princess feeling. Thanks to the team. So far so good!”

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Posted 1 year ago

Hi Ramandeep, Thanks so much for a lovely review! We'll be sure to let Stephane know :) We hope you enjoy the bed for years to come. Have a great week. Sophia

Posted 1 year ago

“Great advice and customer service. Very efficient and reasonably priced for quality of product. Speedy delivery by super team. Love my mattress. Whole process excellent. Highly recommend.”

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Posted 1 year ago

“Great experience with Button & Sprung right from the showroom visit, to delivery and now happily lying in my new comfortable mattress. Super happy with the purchase and can confirm it’s really worth the hype.”

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Posted 1 year ago

“This review came relatively late - I have been using my Button & Sprung mattress for more than 1.5 years and I cannot imagine not sleeping on it for one night. When I go on vacations I lament the (lack of) quality of hotel mattresses. During hotter months I never wake up with a sweat as the mattress is very breathable despite its loftiness. I never have to worry about not being warm enough during the colder months. The delivery was quick and smooth with. Be sure to use a mattress protector to keep it in pristine condition. Would recommend anyone interested to go to their showroom to experience each mattress before making a decision. I went there and thoroughly enjoyed my time there snoozing away...”

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Posted 1 year ago

“Absolutely love our bed from Button & Sprung! Highly recommend visiting the showroom on Queenstown Road as this helped us choose the size, style and colour - and the team were super helpful!”

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Posted 1 year ago

“Assembled perfectly, extremely high quality, solid and does not squeak. Had it half a year now and very happy with it.”

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Posted 1 year ago

“Received Perendale earlier than expected. They arranged for the disposal of our current mattress as well and everything went smooth. So far about 1 month with mattress. Much better sleep without lower back pains. The other reason for selecting thid mattress was the natural fibres for breathability. It really helps night sweats tremendously. 100% would recommend.”

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Posted 1 year ago

“Love the website and the products”

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Posted 1 year ago

“Very happy with the quality bedding and so looking forward to enjoying this beautiful bed. It is sumptuous and comfy - a real beauty to sleep on - thank you”

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Posted 1 year ago

“This mattress is gorgeous and the service was excellent. I shopped around many, many natural mattresses and in the Perendale came out as the best quality (check spring count in the main mattress AND the pillow top), best guarantee and best value for money making it well worth the investment. I had back problems after a memory foam mattress and now wake up pain free feeling actually rested.”

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Posted 1 year ago

“Fantastic experience from the purchasing at your Battersea store to the order updates through to delivery - an absolutely positive pleasant purchase throughout and the bed is stunning!”

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Posted 1 year ago

“The staff are very knowledgable and process very easy. Totally satisfied with the quality of the bed and everything that was promised was delivered perfectly. Thank you for making it hassle free.”

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Posted 1 year ago

“Very comfortable mattress, couldn't wish for anything better. Excellent customer service and delivery, would recommend to anyone.”

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Posted 1 year ago

Button & Sprung is rated 4.9 based on 2,862 reviews