Button & Sprung Reviews

Name: Button & Sprung
Rating: 4.92

4.9 Rating 2,779 Reviews

99 %

of reviewers recommend Button & Sprung

About Button & Sprung:

Button & Sprung sells quality, handmade pocket sprung mattresses, beds, divans and storage beds, in any fabric, at prices you won't lose sleep over. Above all else we aim to make bed buying easy, so we offer expert advice, 100 nights free returns, a 10-year guarantee, and free delivery within approximately 65 miles of London. Products are made-to-order and delivered by 2-man Button & Sprung delivery teams, enabling better service and value for money. Call 03333 201 801 or visit the website or showroom at 76 Queenstown Road, Battersea, London, SW8 3RY. Fabric samples delivered next day for free.

Visit Website

Phone:

03333 201 801

Email:

hello@buttonandsprung.com

Location:

76, Queenstown Road, London
SW8 3RY

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Button & Sprung 5 star review on 15th November 2024

Jessica

Button & Sprung 5 star review on 14th November 2024

Anonymous

Button & Sprung 5 star review on 8th November 2024

Leigh

Button & Sprung 5 star review on 10th October 2024

Thea

Anonymous

Anonymous // 01/01/2019

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“Very patient and helpful in assisting me choosing just the right colour and excellent communication all the way through from initial browsing through to delivery”

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Posted 4 years ago

“Cannot flaw Button & Sprung! Throughout the whole process they were fantastic and did everything they could to reassure me that the bed would actually fit in the door and be perfect in the room. Communication was excellent throughout (especially during a pandemic) and the guys who built the bed itself were amazing. Will come straight back to Button & Sprung when I need to buy my next bed!”

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Posted 4 years ago

“Button & Sprung are super friendly and responsive. A really nice company to use. There was some damage to the bed we bought but they sorted it really quickly and we’re really apologetic. Now it’s perfect. Thanks Button & Sprung!”

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Posted 4 years ago

“Whilst looking around online for somewhere to buy a new bed I came across an article about Button & Sprung! So after looking into the company and reading lots of reviews we decided to make an appointment to go and have a look around the showroom. It was our first visit out since lockdown and we felt that the shopping experience was very safe. The man that showed us around (I can’t remember his name but was a lovely French man) was extremely helpful and even offered the children Netflix, cookies and milk! Our children were happy without but I am sure to other parents this may be the little bit of help they need to make their experience stress free! We ordered a foxtail, Tall headboard in superking and it was quoted to arrive in 6 weeks but was made and delivered sooner! Always a plus. I will say that the oak tapered legs that we had chosen didn’t come with our bed, when I called the showroom to ask why the legs were different, I was told that unfortunately there had been a mistake and that those particular legs wasn’t suitable for a superking bed. I still liked the other oak legs that it came with so this was not a problem for me, maybe a little disappointing at the time but mistakes can happen. The guys that delivered the bed were extremely polite and took shoes off every time they entered the house, they were very helpful and even offered to unwrap my mattress (that was purchased else where) and place it on my bed frame for me which I thought was a great touch. So far we have had the bed 2 months and everything seems well, bed is sturdy and headboard beautifully made. Would I drive all the way across the other side of London to buy again from Button & Sprung? Absolutely! Plus one service. I would highly recommend. Well worth the money as the product is good quality :) Well done everyone at Button & Sprung!”

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Posted 4 years ago

Hi Gemma, Thanks so much for taking the time to leave us such an in-depth review! It's really appreciated. I will be sure to pass your comments onto Stephane and the rest of the team:) All the best, Sophia

Posted 4 years ago

“I was very happy with the quality of the mattress, and live chat to discuss the mattress that I was interested in which was from the clearance website of Button & Sprung. Also the lovely surprise of a sock. The mattress is ever so comfortable.”

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Posted 4 years ago

“Very happy with the service from Button & Sprung. My new bed looks lovely and the mattress is very comfy.”

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Posted 4 years ago

“I think this is a very good idea ,this one sock is so lovely and soft one it would be wonderful to have the other one”

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Posted 4 years ago

“Fantastic, friendly and helpful service from Button and Spring. They helped me choose the perfect fabric for my bedfame, providing a range of lovely samples to help me choose. They kept me fully updated on the progress of my order and delivery was on time.”

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Posted 4 years ago

“Combination of choice, quality, service and ethos.”

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Posted 4 years ago

“Kept us informed of the progress and the guys who came to deliver and made up the bed were spot on - nice to know that they were employees of Button and Sprung and not subcontracted out - think it makes a big difference as they are bought into the ethos of the company and want to deliver to the highest of standards too.”

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Posted 4 years ago

Hi Angela, Thanks for leaving us a review! All the best, Sophia

Posted 4 years ago

“Extreamly pleased my new puchase, i couldn't wait to jump into my new bed, and i wasn't disappointed! Unfortunately the delivery service was a little disappointing, two large marks left on wall and ceiling (newly painted) which will need attention 😕 however the guys were extremely polite and quick.”

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Posted 4 years ago

Hi Rachel, Thanks for taking the time to leave us a review and I am glad that you are pleased with the bed:) I'm looking into the detail you have provided on the delivery. Will be in touch. All the best, Sophia

Posted 4 years ago

“Button and Sprung were very knowledgeable, professional and personable. There were many mattresses to choose from and advice was given to us to be able to make our final decision. Very comfortable mattress and the quality is amazing.”

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Posted 4 years ago

“Very helpful and knowledgeable sales team who welcomed me to their showroom. Reliable service with delivery on time and hassle free. Very pleased with the bed”

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Posted 4 years ago

“I felt very happy from the first time I visited the showroom, it is set up so well, with a great professional team to advise and help.”

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Posted 4 years ago

“Service and time was excellent. The bed is so comfortable and we haven’t looked back.”

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Posted 4 years ago

“Turned up on time, men were polite, and tidy.”

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Posted 4 years ago

“Fantastic and helpful service and advice. We bought 2 bed and 2 mattresses. They are very comfortable and we are really pleased with them. Great delivery service. Beds built and positioned. Excellent value for money”

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Posted 4 years ago

“I am a returning customer to button and sprung They are knowledgable and the service is excellent The beds are comparable to other high end brands but offer better value for money Delivery guys were great to”

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Posted 4 years ago

“The whole process with Button and Sprung was great. From ordering swatches to getting our new bed delivered and built, everything was brilliant and there was really great communication throughout.”

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Posted 4 years ago

“Top notch customer service. Couldn't be happier.”

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Posted 4 years ago

Button & Sprung is rated 4.9 based on 2,779 reviews