Button & Sprung Reviews

Name: Button & Sprung
Rating: 4.92

4.9 Rating 2,780 Reviews

99 %

of reviewers recommend Button & Sprung

About Button & Sprung:

Button & Sprung sells quality, handmade pocket sprung mattresses, beds, divans and storage beds, in any fabric, at prices you won't lose sleep over. Above all else we aim to make bed buying easy, so we offer expert advice, 100 nights free returns, a 10-year guarantee, and free delivery within approximately 65 miles of London. Products are made-to-order and delivered by 2-man Button & Sprung delivery teams, enabling better service and value for money. Call 03333 201 801 or visit the website or showroom at 76 Queenstown Road, Battersea, London, SW8 3RY. Fabric samples delivered next day for free.

Visit Website

Phone:

03333 201 801

Email:

hello@buttonandsprung.com

Location:

76, Queenstown Road, London
SW8 3RY

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Button & Sprung 5 star review on 15th November 2024

Jessica

Button & Sprung 5 star review on 14th November 2024

Anonymous

Button & Sprung 5 star review on 8th November 2024

Leigh

Button & Sprung 5 star review on 10th October 2024

Thea

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Button & Sprung have been a great help throughout the process, from our initial visit in-store to delivery of our new bed and mattress. They have maintained communication all the way through and whilst the bed was delayed because the first headboard made was held up by their quality control for not being up to standard, they dealt with the matter swiftly. I was also not just given a sub-standard headboard to complete the process as quickly as possible. The delivery and installation was quick and hassle free, and our old mattress was removed for free. Finally, we are extremely happily with the quality of the bed and mattress. Thank you for a great retail experience.”

Helpful Report

Posted 7 years ago

“The bed looks fabulous, and the service was very professional”

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Posted 7 years ago

“Very beautiful and very comfortable”

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Posted 7 years ago

“A great show room with very helpful staff. The bed is great and the customer service exceptional. very highly recommended”

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Posted 7 years ago

“A very nice show room with helpful owner and staff. We had a bed that did not fit up our stairs (check carefully!) and it was changed without a quibble. A very good experience from start to lying in a lovely bed”

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Posted 7 years ago

“If only all shopping experiences were as straightforward and positive as that of buying my bed from Button & Sprung. Their London showroom is perfect with all beds on display and optional fabrics available to see and feel. I must have ordered tens of samples to look at before placing the order. I am delighted with my bed - it is really stunning and I would buy from here again. With the stresses of buying my house and moving in one thing I didn't have to worry about was the order and delivery of my bed - and this can't be said for some of the other items of furniture that I bought. 10 out of 10 Button & Sprung!”

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Posted 7 years ago

Wow, 10/10 score, thanks so much Amrit! Glad we could help out with your new house, and we hope you enjoy your new bed :) Hannah

Posted 7 years ago

“Every aspect of dealing with this company was joyous. The initial phone call to them, a further phone call for more information, ordering and being kept up to date of my delivery slot. All excellent. The delivery guys phoned 45 minutes in advance, arrived within the time slot and were incredibly helpful and charming. 5 stars all round!”

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Posted 7 years ago

“Very professional company. Delivered the bed frame and the mattress on time, exactly as promised. The bed looks nice and fits perfectly in our room. The mattress is comfortable, perfect for sore backs!”

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Posted 7 years ago

“Quick response from customer service”

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Posted 7 years ago

“Warm, efficient service...and most importantly, fantastic bed!”

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Posted 7 years ago

“Ordered the Burdock bed in a bespoke fabric together with a mattress. Placed my order with a very helpful staff member. Kept well informed throughout the order process and bed arrived on time. The bed looks great!”

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Posted 7 years ago

“Delivery was prompt as scheduled. Delivery guys were great, even helped with unpacking and fitting. Very happy with the bed also. Will recommend”

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Posted 7 years ago

“Lovely show room with friendly staff and a wide range of choice. Very please with the bed we received.”

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Posted 7 years ago

“Really pleased with the bed and customer service. Has a small issue with the base boards being incorrect (we had been promised the newer boards), but this is now being sorted.”

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Posted 7 years ago

Hi Hannah, Thanks so much for your review. Apologies that there was an issue with the baseboards, and as discussed, we hope to get this sorted for you this week. In the meantime, we hope you enjoy your new bed! Hannah

Posted 7 years ago

“Bed looks amazing, feels amazing and service was amazing. All in all pretty amazing!”

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Posted 7 years ago

Thanks for your amazing review! :) Hannah

Posted 7 years ago

“The bed is exceptional quality and looks really good!”

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Posted 7 years ago

“The quality of the mattress and customer service are great.”

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Posted 7 years ago

“Delivery earlier than expected, delivery guys very quick to assemble bed. Love the colour of the base and looks good quality.”

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Posted 7 years ago

“Excellent communication, personalised service. Great delivery team & a beautiful bed! Happy customer!”

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Posted 7 years ago

“Timely professional service and great product”

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Posted 7 years ago

Button & Sprung is rated 4.9 based on 2,780 reviews