“If you want natural good quality buns, pony tails with an extensive choice of
Hair colourings then you have chosen the right place to buy, excellent hair products would highly recommend”
“Hi. I have already reviewed the product indicating that I've found a problem with it and I have just been sent two further emails asking me to leave feedback so I'm a little confused?”
Hi,
We are sorry to hear that you have had an issue with the product you purchased. Please email us at sales@buyhair.co.uk and we will resolve this issue.
Thanks
Buy Hair Customer Service Team
“Both orders completely wrong. First order was supposed t b silky straight but came as fuzzy braid!
Second order was meant to be next day delivery took four days to arrive after stating to lady on telephone was need for hair show. Appalling service”
Hi Nina,
We are sorry to hear that this has happened. Please contact us at sales@buyhair.co.uk and we will try to resolve this issue,
Kind Regards
Buy Hair Customer Service Team
“I have ignored all the requests for review so far as I did not want to be unfair and to give a fair chance but here I am 2 days over the final estimated delivery date and time and no word or sight of the item due those 2 days ago so my review can of course be nothing but of the lowest opinion at this stage.”
Hi Peter,
We are sorry to hear this, please contact us at sales@buyhair.co.uk and we will try to resolve this issue.
Thank you,
Buy Hair Customer Service Team
Hi Sammie,
I am sorry to hear about this, please email us at sales@buyhair.co.uk and we will try and resolve this issue for you.
Thanks
Buy Hair Customer Service Team
“I know the product IS fake but unfortunately it LOOKS fake !! It has a 'dolls hair shine' and there doesn't appear to be a lot of hair in the packet either, despite ordering 2.
It's a real shame as I was very excited after seeing the trailer, as they looked much thicker and more realistic.
I have to say that the service is second to none it's shame this particular product doesn't follow in the same vein. I will therefore be returning the items for refund.”
Hi Tracy,
I am sorry to hear that the product wasn't of satisfaction. We do offer a 14 day returns policy. Please email us at sales@buyhair.co.uk and we will resolve this issue for you.
Thanks
Buy Hair Customer Service Team
“I have bought from buy hair several times, I am usually satisfied with the service I receive. However, my most recent order was a disaster, only half of my order was shipped and I had to wait 3 days until the rest of the order arrived, resulting in an appointment being missed.”
