“1. I called and no one picked up. But I got a call back. Factory second liabillity was clearly explained. 5 stars for sales effort.
2. I bought a A grade factory second TV. Most of the TV was still wrapped in plastic but the box it was packed in was daggy. so what? 5 stars
3. Delivery was on the date I wanted scheduled and dropped off where I wanted it. Service was with a smile. 5 stars
4. The TV was in excellent condition so for the money I saved -5 stars”