“John provided great advice on the product, as well as explained the purchase and delivery process, which all went smoothly. The Samsung Sound System is excellent. From my experience with BuySmarte, I would recommend them for consideration of your next electrical purchase.”
“Purchased a Samsung LSP7T...It was $600 cheaper than the next best price I could find online. Transaction was eat and it arrived inside of 3 days. Would definitely purchase from again!”
“Their service is good. I appreciate their efforts really. They don't work over weekends and I ordered during weekend and they still communicated to me re the delivery process, and after I selected the date and time then they also confirmed it to me. TV I purchased is good and I don't have any complaints till now.
The only negative point against them is the delivery service they used. The delivery people were not professionals, their carrier was messed up and my TV was among some old stuff. Moreover, they were not careful with handling of the TV as well. Thank God that my TV was not damaged but it's packing was and even infront of me they damaged the packing due to the way they were handling it. This is why you have got a three star. Please note that the TV I bought from them was 150$ cheaper then Samsung's own website, which I came to know afterwards, so they can afford good delivery partners. This is the only reason why I have given them 3 stars.”
“Hi
My Purchase from Buy Smarte was a great pleasure simple online store made the purchase so easy with a great price and delivery charge very fast and kept informed on the progress all the way until delivered which was so fast and a special word for the driver that delivered the product to my door such a pleasant person called to arrange a time my wife home and he went out of his way to help being polite ,friendly and happy thank you.
an absolte joy to buy for Buy Smarte.
Thank You”
“Very happy customer, this company goes the extra mile and cares. I received fast responses to email and phone queries. Excellent customer service, easy to use site, great prices. Highly recommend.”
“The TV arrived as ordered. However, it was the when and how of arriving that was not so good. I chose BuySmarte because it claimed 99% of deliveries would arrive the same day or the next day. Living in the third biggest city in Australia and having ordered a standard, popular TV, I had faith that this would be the case. The TV arrived on the 5th day after ordering and this was an issue because we were in isolation and our current TV wasn't working anymore. Also, I was told I would receive an email and/or a text message before it was going to be delivered. Instead, I heard some shuffling at the door and opened it find my new TV had arrived. What if I was back at work? On the policy it says someone has to receive it and if no one is home they will deliver it another day at extra cost. Disappointing. Was I the 1%?”
Hi Ben.
I would like to clarify that our website advertises that 99% of Orders dispatch Same day or Next day. We received your order at 1PM on the 24th of March and it was dispatched the same day from our warehouse in Sydney. Your order was delivered 3 business days later to your location in Queensland.
We thank you for taking the time to leave us a review. We are sorry that adequate notification was not provided by our courier partner Toll. We will endevour to rectify this with them so that we can deliver the best possible service for our customers.
Thanks Again,
The Buysmarte Team.
