“Still not received the item even though I paid for next day delivery! Tried to speak with the online help services got no response this is awful first time buyer experience”
“I bought a two night break room only for£99 when I came to book the £99 two night deal it came to £345.contacted buy a gift and explained that I bought a £99 voucher thinking that was the total price for two nights it was not advertised on the website from £99 .I think the website is very misleading. I have cancelled my voucher and had a refund.”
“Have NOT received the voucher. As I ordered and paid for gift box, I feel downloading an evoucher leaves me out of pocket as well as presenting recipient with just a piece of paper.”
“I thought i was buying what it said in the title, essentially i gave them money, and now need to select from the lot something i want, eveb thou none of them do what i actually bought. Will not be doing this again and of i cant find the product i paid for i will be asking for a refund”
“I ordered a Buyagift on 24th of december. It was ment to be an new year's gift for my daughter. Today 9th of January the box hasn't been delivered yet. I already sent 2 mails to ask for information, no answer.”
“I phoned 3 times to get this gift for my sister 60th birthday not happy atol you kept saying be with you next day what joke I will not be using you again and will not recommend.”
“Tried to redeem a voucher which I bought my daughter for Christmas for a two night stay in a hotel £99 plus £40 breakfast for two morning as I tried to book they wanted a further £359 for the room so you are not buying a gift for £99 that is a deposit I would never recommend to anybody total con.”
Hi There, thanks for taking the time to leave your feedback.
I am sorry to hear you did not receive your gift as expected. Please could you contact us at: tellusmore@buyagift.com and we'd be happy to look into this for you.
Many thanks for taking the time to leave your feedback.
Hi There, thanks for taking the time to leave your feedback.
I am sorry to hear your order did not arrive on time. Please get in touch with us at: tellusmore@buyagift.com and we'd be happy to assist further with this.
Please accept our apologies for the delay once again.
“I ordered a hamper for a Christmas present for a friend. We have spoken to him this evening (29th December) and he tells us it hasn’t arrived. Please look into it. Thank you
Dianne Charlton 07834601644”
Hi There, Thank you for your feedback - I am sorry to hear your order has not arrived. Please contact us at tellusmore@buyagift.com so that we can take a closer look into this for you. Thank you again for your review.
Hi Lucy, thank you for your feedback. I am sorry to hear this has not arrived - please feel free to contact us at tellusmore@buyagift.com with your order number so that we can take a closer look into this for you. Thank you again for your review.
