buyaquaich.com Reviews

Name: buyaquaich.com
Address: 170B Great Junction Street, Edinburgh
Rating: 4.88

4.9 Rating 1,523 Reviews

98 %

of reviewers recommend buyaquaich.com

4.9

Based on 1,523 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0131 669 1487

Email:

info@buyaquaich.com

Location:

170B Great Junction Street
Edinburgh
EH6 5LJ

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buyaquaich.com 5 star review on 25th November 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“post tracking poor damage to box product exe thank you [ many years ago lived in Edinburgh ]”

Helpful Report

Posted 9 years ago

Hi Russell, Thanks very much for your 4 star feedback, I am so pleased your order has arrived safely, but it sounds as though it landed with a bump. If there is any damage to the order please do let me know, I'll be happy to help ~ Sam

Posted 9 years ago

“Very pleased with the Quaich and the fast delivery. Will certainly use you firm again.”

Helpful Report

Posted 9 years ago

Hi Agnes, I am so pleased to hear you are pleased with your new quaich, thanks so much for taking the time to let us know. We look forward to seeing you back with us again soon ~ Sam

Posted 9 years ago

“The service I received was excellent. The order was dealt with swiftly and when there was a query regarding the engraving I was very happy with the way it was resolved. I highly recommend 'buyaquaich.com' Sandra Stewart Port Seton”

Helpful Report

Posted 9 years ago

Hi Sandra, Thanks for taking the time to leave a review, I'm pleased to hear you were happy with your quaich and the service received ~Rach

Posted 9 years ago

“Excellent service and product, can highly recommend!”

Helpful Report

Posted 9 years ago

Hi Joan, Many thnaks for your 5 star review. I'm pleased to hear you would recommend us ~Rach

Posted 9 years ago

“I was shocked how quickly the parcel was delivered. I ordered something from Sydney the same day and it was delivered 4 days later than the one from the UK. Could not have asked for better service. Thank you.”

Helpful Report

Posted 9 years ago

Hi Helene, Thanks so much for leaving a kind review. We do try and send our orders as quickly as possible and I'm pleased to hear it reached you in good time ~Rach

Posted 9 years ago

“Highly delighted with the product and your speedy service, thank you.”

Helpful Report

Posted 9 years ago

Hi Frances, we are thrilled to hear that you are so pleased with your quaich! Thanks ever so much for your amazing feedback ~ Sam

Posted 9 years ago

“This was the second time we ordered a quaich from this company and wanted it engraved and despatched very quickly. We ordered it on a Saturday night and received it on Tuesday morning in the post. Excellent product and unrivalled service. I certainly recommend them.”

Helpful Report

Posted 9 years ago

Hi Michele, it was great to see you back with us for a second time! Its brilliant news to hear you have been so pleased with your latest quaich. Hopefully we will see you again if you need a 3rd one in the future ~ Sam

Posted 9 years ago

“Delightful small quaich delivered on time and well packaged and in large numbers. Would be please to recommend the company anyone.”

Helpful Report

Posted 9 years ago

Hi Richard, We are so pleased to hear you are so happy with your new quaich! Thanks so much for taking the time to let us know! We really hope that we see you back with us again ~ Sam

Posted 9 years ago

“There was a slight glitch in ordering online which showed one left in stock but when I ordered I got a message that they were out of stock. Was a bit fortunate I was passing by their location to be able to pick up item enroute. No problems with quality of item or service provided when collected.”

Helpful Report

Posted 9 years ago

Hi Stuart, Thanks very much for your kind review! I am so pleased to hear you have been happy with your order, it s real shame that the original quaich you selected was sadly out of stock, but we are so happy to hear you are pleased with the alternative. ~ Sam

Posted 9 years ago

“Excellent company, this is the second quaich I have bought as presentation gifts, good communication and speedy delivery make it a joy to deal with this company.”

Helpful Report

Posted 9 years ago

Hi Edward, it was so lovely to have you back with us again! Its brilliant to hear you are so pleased with your new quaich! We really appreciate your kind comments and really hope we see you back with us again. ~ Sam

Posted 9 years ago

“We are very happy with the Quaich. It arrived in good time and in good condition.”

Helpful Report

Posted 9 years ago

Hi Debbie, Its lovely to hear you are so pleased with your quaich! Thanks very much for taking the time to let us know! ~ Sam

Posted 9 years ago

“Unfortunately, due to a misunderstanding, the original Quaich had the wrong engraving. As soon as I reported this, I received an immediate apology and given all the information to return the item. At the same time I was told that a replacement Quaich was being prepared. Special thanks must go to Rachael and Samantha, who made the whole process so simple. Thanks so much. Sid C Curtis”

Helpful Report

Posted 9 years ago

Hi Sid, I am so pleased that you are so happy with your quaich, we are just so sorry for the initial mistake but I am so pleased we have been able to help. Your kind comments here are really very much appreciated. If there is anything else we can do for you please do let us know ~ Sam

Posted 9 years ago

“I am very pleased . It was a very nice Quaich . Just what I wanted .”

Helpful Report

Posted 9 years ago

Hi John, We are so pleased to hear you are happy with your new quaich!! Thanks so much for letting us know, hopefully if you need anything similar in the future we will see you back with us again ~ Sam

Posted 9 years ago

“The quaich was exactly as described. The design and quality are both top class, as is the engraving of my chosen inscription. It was also perfectly complemented by the gift box. Delivery was amazingly quick and spot on to the emailed details. Overall, absolutely 10/10!!”

Helpful Report

Posted 9 years ago

Hi Andrew, Thank you very much for your 5 star feedback! I am so pleased to hear that you have been happy with your order. Your kind comments really are appreciated, I do hope we will see you back with us again in the future ~ Sam

Posted 9 years ago

“Ordered, with engraving, in the afternoon, delivered the following morning! Recipient delighted with it.”

Helpful Report

Posted 9 years ago

Hi Graeme, Thanks for your review. We do try and get out orders out as quickly as possible. I'm pleased to hear this is appreciated. ~Rach

Posted 9 years ago

“Quaich was enscribed exactly to specification and delivered very quickly; excellent services.”

Helpful Report

Posted 9 years ago

Hi Tom, Thanks so much for taking the time to leave a review. I'm pleased to hear you were happy with everything ~Rach

Posted 9 years ago

“Absolutely thrilled! This is the second quaich I've purchased and will be back for more! I was very demanding with my spec for this quaich but you delivered on all my requests. Looks amazing and I'm sure the Birthday Boy will be touched!”

Helpful Report

Posted 9 years ago

Hi Tracey, Thanks for your review, I'm pleased it worked out excatly as you'd hoped for. Rach

Posted 9 years ago

“Very pleased with the product, just missed a quaich tradition information within the gift box as the quaich was a gift to a no Scottish friend of us. I had a couple of questions to ask about the product, the custom service was excellent, Thanks and I will come back to you again.”

Helpful Report

Posted 9 years ago

Hi Helena, Thanks for leaving us a review. This leaflet doesn't come as standard in all quaichs we'll look to work with our suppliers to do this as it's a nice touch. ~Rach

Posted 9 years ago

“The quaich was even better than expected and made a wonderful wedding gift. The team at buyaquaich were extremely helpful and kept me informed about delivery. It's nice to know that some companies still value their customers and provide such great customer service.”

Helpful Report

Posted 9 years ago

Hi Lynne, Thanks for taking the time to leave a review. I'm so pleased to hear your gift was well received. ~Rach

Posted 9 years ago

“buyaquaich provided excellent customer service, both on the phone when inquiring and in the prompt service and delivery. I was really pleased to get this last minute gift order in time for a celebration event - this made all the difference! Thank you!”

Helpful Report

Posted 9 years ago

Hi Joan, I'm pleased we were able to help out on your order. I hope it was a well received gift ~Rach

Posted 9 years ago

buyaquaich.com is rated 4.9 based on 1,523 reviews