buyaquaich.com Reviews

Name: buyaquaich.com
Address: 170B Great Junction Street, Edinburgh
Rating: 4.88

4.9 Rating 1,523 Reviews

98 %

of reviewers recommend buyaquaich.com

4.9

Based on 1,523 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0131 669 1487

Email:

info@buyaquaich.com

Location:

170B Great Junction Street
Edinburgh
EH6 5LJ

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buyaquaich.com 5 star review on 25th November 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a great service, and very good value too! I won't hesitate to recommend this site. (Big thanks for a perfect wedding gift). Do allow time for manufacture and delivery, though. This is in no way a last-minute purchase, which is as it should be with something a bit special.”

Helpful Report

Posted 8 years ago

Hi Louise, Thanks for taking the time to leave a review. I'm so pleased you were happy with everything. Its wonderful to know you might recommend us to others! Thanks so much for your lovely feedback ~Rach

Posted 8 years ago

“A very beautiful Quaich with such amazing detail to the Celtic pattern I chose. It came in a well presented box and the engraving format I chose was also perfect. A suitable present indeed!”

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Posted 8 years ago

Hi Jennifer, Thanks very much for leaving us such a lovely review! We are so pleased to hear you are happy with your order. Its just great to know that you are so impressed with the quality of it. I really do hope we will see you back with us again soon ~ Rach

Posted 8 years ago

“Amazing! Exactly what I asked for! :):):)”

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Posted 8 years ago

Hi Erinn, Thanks so much for taking the time to leave us such a lovely review we are so pleased to hear you are so happy with your order! - Sam

Posted 8 years ago

“excellent service”

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Posted 8 years ago

Hi James, its great to hear you have been so impressed with the service you've received! Thanks so much for leaving us such a great review! - Sam

Posted 8 years ago

“Excellent quality Quaich and the engraving is superb. Extremely helpful staff - would definitely use this company again.”

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Posted 8 years ago

Hi Catherine, Thanks so much for taking the time to leave us such a great review! We are thrilled to hear you are so pleased with your new quaich! - Sam

Posted 8 years ago

“Very good communications and extremely helpful. Really appreciate that you managed to include the full engraving as discussed. Would highly recommend. Very fast delivery.”

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Posted 8 years ago

Hi Lindsay, Thanks so much for your kind review!! We are so pleased to hear you are so happy with your order and that you've been impressed with the service you've received! - Sam

Posted 8 years ago

“Looks great, fast delivery, very happy customer. Regards, Neil”

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Posted 8 years ago

Hi Neil, So glad your order made it to you quickly. It's great to hear this as we try our best to get them out just as soon as possible. Thanks for leaving a review ~Rach

Posted 8 years ago

“Delighted with my quach and your service. All excellent and helpful staff who helped with lettering and print type.”

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Posted 8 years ago

Hi Judith, Thanks so much for taking the time to leave us such lovely comments! We are so pleased to hear you are happy with your order! - Sam

Posted 8 years ago

“Happy with my purchase. Ordering was simple. Quaich arrived quickly. Quality was good and it was properly packaged.”

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Posted 8 years ago

Hi Margaret, Thanks for taking the time to leave us a review. I'm so pleased to hear you were happy with your product and our service. ~Rach

Posted 8 years ago

“I've bought quite a few quaichs from you - always lovely. This time it was lovely again but SHOCK HORROR, I messed up unbelievably (wrong wedding date!!) . So rang in desperation and spoke to Sam who was very helpful and friendly and said "send it back and we can sort for you" although she did say it wasn't something you normally do (because not everyone's as stupid as me I suppose). It's on its way. Aileen”

Helpful Report

Posted 8 years ago

Hi Aileen, Thanks so much for you kind emails and your lovely review. We are really pleased we have been able to help and hope you are happy with your order ~Rach

Posted 8 years ago

“Youi have a very satisfied customer! The order was straightforward, and the delivery made within 3 days. I am very pleased with the quaich, especially the engraving. Jeff Moulton Dorset”

Helpful Report

Posted 8 years ago

Hi Jeff , We are so pleased to hear you have been happy with the service you have received and with your new order. We really hope that we see you back with us again. ~Rach

Posted 8 years ago

“I phoned to confirm some details and the representative was knowledgeable and very helpful. The quaich we ordered arrived promptly, it is lovely and the engraving looks great. Delighted overall.”

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Posted 8 years ago

Hi Sue, Thanks so much for your kind email! We're so pleased to hear you were so happy with your quaich and the service you've received from one of our fabulous team members! I I do hope we'll see you back with us again soon if you need anything similar in the future. - Sam

Posted 8 years ago

“Excellent service would buy here again”

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Posted 8 years ago

Hi Yvonne, Thanks very much for taking the time to leave us such a lovely review! We are so pleased to hear you are happy with your order. Don't forget to use your previous customer discount code if you do decide to place a new order! ~Rach

Posted 8 years ago

“Very professional from start to finish , everything from placing the order , telephone communication to delivery of item”

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Posted 8 years ago

Hi Yvonne , Thanks so much for you kind emails and your lovely review. We are really pleased we have been able to help and hope you are happy with your order ~Rach

Posted 8 years ago

“Fast delivery and exactly as expected. Bought 3 as corporate gifts although decided not to have engraved. Arrived swiftly and well packed. I would use again. Thanks.”

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Posted 8 years ago

Hi Kevin , So glad your order made it to you quickly. It's great to hear this as we try our best to get them out just as soon as possible. Thanks for leaving a review ~Rach

Posted 8 years ago

“Beautiful quaich, exactly as described but even nicer than the picture. Nice presentation box too. Bought for my sons 18th Birthday and I'm sure he'll be delighted by it.”

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Posted 8 years ago

Hi Robin, Many thanks for leaving us a kind review. I'm pleased to hear this will be a well received gift. ~Rach

Posted 8 years ago

“A Lovely, good quality quaich”

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Posted 8 years ago

Hi Margaret Thanks very much for leaving us such a lovely review! We are so pleased to hear you are pleased with your order. I really do hope we will see you back with us again soon ~ Rach

Posted 8 years ago

“Excellent quick service, nice Quaich - Thanks”

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Posted 8 years ago

Hi Brian, Thanks for taking the time to leave us a review. I'm so pleased to hear you were happy with your product and our service. ~Rach

Posted 8 years ago

“I have been waiting for this delivery, I have been home Monday and Tuesday all day, I have seen no FedEx vehicle on my street. Today I see it was returned. Abject stupidity or whatever I expect full credit for whatever your incompetence fails!!!”

Helpful Report

Posted 8 years ago

Hi Keith, Thanks for letting us know. This was the first I had heard of a problem with your delivery. Usually Fedex advise if there is a problem with your address. When this gets back to me. I'll have this shipped back to you by DHL. Hopefully they will have more success in your area. I hope you do understand and do not hold the shipping companies actions against us. ~Rach

Posted 8 years ago

“I've ordered from this website before and was very happy with the products I received but not this time. I bought an engraved Plinth and the silver is scratched and looks like it is peeling at the base of it. I bought this as part of a gift being presented at an installation but unfortunately won't be able to give it due to the way it looks. Not happy with this item at all.”

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Posted 8 years ago

buyaquaich.com is rated 4.9 based on 1,523 reviews