buyaquaich.com Reviews

Name: buyaquaich.com
Address: 170B Great Junction Street, Edinburgh
Rating: 4.88

4.9 Rating 1,523 Reviews

98 %

of reviewers recommend buyaquaich.com

4.9

Based on 1,523 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0131 669 1487

Email:

info@buyaquaich.com

Location:

170B Great Junction Street
Edinburgh
EH6 5LJ

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buyaquaich.com 5 star review on 25th November 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I felt more comfortable phoning my order in and was dealt with by a very friendly and helpful lass called Sam. My order arrived well in time as a beautiful gift for my new nephew. Many thanks to the company.”

Helpful Report

Posted 9 years ago

Hi Simon, Thanks so much for leaving us feedback. We really appreciate our customer comments and it's great to hear you've experienced good service from Sam. ~Rach

Posted 9 years ago

“I was pleased with the product felt the engraving could have been larger. Disappointed there was no card inside to explain what a quaIch is as have always had one when purchased them in the past from other retailers.”

Helpful Report

Posted 9 years ago

Hi Mary, Its great to hear that you are happy with your new quaich, we do normally leave the engraving size up to the discretion of the engraver as he can judge the best size to go for depending on the size of the engraving area available and the amount of text requested. It is possible to add a note to the engraver about the size of text if you have a something specific in mind. I am sorry to hear that the quaich did not include a card to explain about what it is, there is normally one that is included in the box. Is it too late to have one sent out in the post for you? ~ Sam

Posted 9 years ago

“I really was impressed with the efficient, friendly service. Being able to talk to the sales team via livechat was very helpful as I had several queries and I needed my quaich in a hurry - complete with engraving! I'm really happy with the quaich and the engraving looks great. Many thanks, guys!”

Helpful Report

Posted 9 years ago

Hi Philippa, Thanks very much for taking the time to leave us such a great review, we are really pleased to hear that you are happy with your order. We love our live chat too, It comes in really handy. I really hope that the quaich has been a well received gift and that we might see you back with us again in the future ~ Sam

Posted 9 years ago

“Good product. Well satisfied with your service”

Helpful Report

Posted 9 years ago

Hi Mr Rivett, Thanks so much for taking the time to leave us 5 star feedback! It really is appreciated. I do hope that we will see you back with us again ~ Sam

Posted 9 years ago

“Good service, nicely engraved but underside of handles not polished very well.”

Helpful Report

Posted 9 years ago

Hi George, Thanks very much for taking the time time to leave us a review. I am sorry to hear there may be an issue. If there is anything at all we can do to help please let us know ~ Sam

Posted 9 years ago

“Really delighted with the quaich. I left it up to you where to put the engraving & was very happy with the result. Came within a couple of days after purchase. Bernice Nottm”

Helpful Report

Posted 9 years ago

Hi Bernice, Thank you very much for taking the time to leave us such a lovely review! I am so pleased to hear that you are happy with your quaich! I really hope we will see you back with us again sometime ~ Sam

Posted 9 years ago

“Service was exceptional. Item arrived in Australia days after order was placed. Only problem our quaiche sat in Hobart for about 2 weeks before it arrived. Very happy with our purchase and would definitely purchase from you again.”

Helpful Report

Posted 9 years ago

Hi Maggie, Thanks for taking the time to leave feedback. It's great to hear that you were happy with your purchase. ~Rach

Posted 9 years ago

“Great selection of items and remarkably fast delivery! My order for engraved quaichs was delivered to the USA faster than I would have thought possible....very happy to have found the site!”

Helpful Report

Posted 9 years ago

Hi Jan, Thanks for taking the time to leave a review. We do try and get our items out just as fast as possible and it means a lot that you appreciate this. Thanks again for the good feedback. ~Rach

Posted 9 years ago

“The quaiches arrived quickly and look great. Our family coat of arms is expertly engraved into the bottom and the box they came in is also high quality and fit for long term storage. These will be wonderful family keepsakes as well as being functional for my children's weddings.”

Helpful Report

Posted 9 years ago

Hi John, Many thanks for leaving us good feedback. It's great to hear that you've been happy with your purchase. All the best for the upcoming weddings. ~Rach

Posted 9 years ago

“I was very impressed with the speed of delivery and the quality of the quaich. However, as this is to be a present for a friend, I was a wee bit disappointed that there was no information on the product inside the box. Nothing to say it was pewter, or any information about the history of the Scott name/clan etc. Would it be possible to send something on, via post or e-mail? Apart from that, I am very happy with the quaich. Thank you, Elspeth Alexander.”

Helpful Report

Posted 9 years ago

Hi Elspeth I'm glad your happy with the order, I have a couple of little cards that I will drop in the post for you today. All our pewter items should come with some information and I will contact our supplier about this. ~Neil

Posted 9 years ago

“Good service and helpful.”

Helpful Report

Posted 9 years ago

Hi Nicholas, Thank you very much for taking the time to leave such positive feedback on the service you have received. We really hope that you are pleased with your quaich and that we will see you back with us again soon ~ Sam

Posted 9 years ago

“Excellent - online chat, e-mail (with links) and even received a phone call to make sure I selected exactly what I needed, and that it would be delivered on time!”

Helpful Report

Posted 9 years ago

Hi Edward, Thanks so much for taking the time to leave us such a great review! Its great to hear you have been happy with the service you have received. I really hope you are pleased with the quaich you have received, and that we will see you back with us again the the future ~ Sam

Posted 9 years ago

“First class service. We had very specific requirements and Sam could not have been more helpful. The Quaich arrived earlier than expected and was perfect. Would definitely recommend.”

Helpful Report

Posted 9 years ago

Hi Lesley, Its great to hear that you are happy with your quaich. I'm so pleased that we have been able to help you out. I think its worth taking the time to have a proof made up to make sure that we can make sure that you can have your order engraved exactly as you would like. I really hope we will see you back with us again if you need anything else ~ Sam

Posted 9 years ago

“Absolutely delighted!”

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Posted 9 years ago

Hi Elizabeth, Thank you so much for taking the time to leave us such lovely feedback. Your kind comments really are appreciated! ~ Sam

Posted 9 years ago

“i am so pleased you could help me in any ways especially because of SARAH and SAMANTHA who did their best to a french froggy who had to be one of yours in an other life......bernard itrac from the french riviera,the place i was born by chance ? one thing,does the B&B OWNED BY CORINNE SAUVAGE still exists in NEWINGTON ROAD ???now ,i'd like to know,if you can answer me....and send her a message from some body who has never forgotten her hospitallity she did offer in august 1980......”

Helpful Report

Posted 9 years ago

Hi Itrac, Thanks very much for taking the time to leave us such a kind review, its really great to hear you are pleased with your order. It really has been a pleasure to help you out. We are so sorry to say that we are not sure of a B&B owned by Corinne, there are just so many here in Edinburgh. Hopefully we will see you back with us again in the future if you need anything else ~ Sam

Posted 9 years ago

“Very pleased with quaich and engraving. Although I purchased a small quaich , I had lots of engraving on it. Very well done. Great delivery too. Thanks”

Helpful Report

Posted 9 years ago

Hi Carol, Thanks so much for taking the time to leave us such a kind review, Its great to hear that you are happy with your quaich. We have recently started engraving items ourselves, its great to hear we are doing a good job ~ Sam

Posted 9 years ago

“I was very happy with the service and quality. The delivery was on time, the quality was as I expected and I felt the product was good value for money. I'd definitely recommend the company and use the website again.”

Helpful Report

Posted 9 years ago

Hi Pauline, Thanks so much for your lovely feedback! I am so pleased to hear that you are happy with everything! I really hope that we see you back with us again ~ Sam

Posted 9 years ago

“I was very impressed. I ordered a quaich on a Sunday afternoon. on Monday morning I received an email to say it had been despatched to me and it arrived safely on Tuesday morning, beautifully inscribed as I wanted. Well done!”

Helpful Report

Posted 9 years ago

Hi Bernice, Thanks a lot for your 5 star feedback! I am so pleased that you have been happy with everything! I really hope we will see you back with us again. ~ Sam

Posted 9 years ago

Helpful Report

Posted 9 years ago

Hi Bernice, Thanks ever so much for taking the time to leave us such a lovely review and such great feedback! I am so pleased to hear that you were happy with everything! I really hope we will see you back with us again soon ~ Sam

Posted 9 years ago

“Quaich was as described, engraving very good. I would definitely recommend to anyone”

Helpful Report

Posted 9 years ago

Hi Ann, Thanks very much for taking the time to leave us such great feedback! I am so pleased to hear you are happy with your order and I really hope we will see you back with us again ~ Sam

Posted 9 years ago

buyaquaich.com is rated 4.9 based on 1,523 reviews