buyaquaich.com Reviews

Name: buyaquaich.com
Address: 170B Great Junction Street, Edinburgh
Rating: 4.88

4.9 Rating 1,523 Reviews

98 %

of reviewers recommend buyaquaich.com

4.9

Based on 1,523 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0131 669 1487

Email:

info@buyaquaich.com

Location:

170B Great Junction Street
Edinburgh
EH6 5LJ

Write Your review

Tell us how buyaquaich.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

buyaquaich.com 5 star review on 25th November 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have used you quite a few times. Always had first class service. Delivered on time and the end product superb. Thankyou”

Helpful Report

Posted 8 years ago

Hi Allen, thanks for your continued support. It's always nice to hear you were happy with an order enough to use again. I hope we get the opportunity again in the future. ~Rach

Posted 8 years ago

“arrived in record time exactly as ordered”

Helpful Report

Posted 8 years ago

Hi Carolynne, we are so pleased that your order arrived with you a bit quicker than you had expected and that you are so delighted with your purchase We look forward to seeing you back with us again soon. ~Rach

Posted 8 years ago

“GREAT PRODUCT GREAT ENGRAVING SUPPER FAST DELIVERY TO FRANCE , KEEP DOING WHAT YOU DO ,THANKS”

Helpful Report

Posted 8 years ago

Hi Ian, Thanks so much for your lovely review! I am so pleased to hear you are so pleased with your lovely new quaichs! - Sam

Posted 8 years ago

“.Really impressed with the quality, price and customer service. The engraving was just the way I wanted it. This was for a wedding present and was sent on to Australia. Thank you for a very positive experience.”

Helpful Report

Posted 8 years ago

Hi Jan, Thanks so much for taking the time to leave us such a great review! We are thrilled to hear that you are so pleased with your order and the service you've received from us! - Sam

Posted 8 years ago

“Beautifully made. Excellent service. Overall, a fantastic purchase!”

Helpful Report

Posted 8 years ago

Hi David, Thanks so much for taking the time to leave us such a kind review! I am so pleased to hear that you have been happy with everything! ~ Sam

Posted 8 years ago

“By no means your fault.We had been away for a few days and missed the delivery. On return there was no quaich and no delivery note. On clearing out some rubbish by pure chance I found the parcel in one of our dustbins, the postman had put it there and had left us no note at all to tell us.Luckily although it was bin day it was not for that bin. All is fine with the quaich,thanks.”

Helpful Report

Posted 8 years ago

Hi David, Woah! I've had this happen to me too with a delivery with Royal Mail, I really can't understand why the postie puts packages in our bins! I am so pleased that you found it though, it was so lucky you did especially since there wasn't a note to let you know it was there! Its great to hear that your happy with your new quaich, please know though that had there been a problem and you did not find the quaich we absolutely would have helped you out :-) - Sam

Posted 8 years ago

“easy ordering - goods received next day - very nicely packed (gift box) - well appreciated.”

Helpful Report

Posted 8 years ago

Hi Wilma, Thanks so much for your kind Review! Thank we're so pleased to hear you are happy with your new quaich! - Sam

Posted 8 years ago

“my item was sent to Royal mail 29/2 but I still haven't received it as yet”

Helpful Report

Posted 8 years ago

Hi June, Its a real shame that you hadn't received your order, I got your email this morning to let us know that your new quaich has arrived safely. I'm so pleased that it has! Its a shame that it took a little longer than normal. Airmail to Australia does normally take 5 - 8 working days but sometimes there can be a delay at customs. I think this is what happened this time. I do hope you decide to order with us again in the future, we do offer faster services to Australia, FedEx for example take 3 - 4 days but you should be able to see the different shipping options available to you at the check out. Anyway, we're delighted the quaich has arrived with you safely and you're pleased with it. Thanks so much for your kind email! - Sam

Posted 8 years ago

“both quaich were lovely designs and the engraving was perfect very pleased with them thank you”

Helpful Report

Posted 8 years ago

Hi Richard,Thanks very much for leaving us such a lovely review! We are so pleased to hear you are happy with your order. Its just great to know that you are so impressed with the quality of it. I really do hope we will see you back with us again soon ~ Rach

Posted 8 years ago

“Quaich was received promptly and as advertised. It made a very nice gift for my one year wedding anniversary and my wife was delighted with it. Thank you”

Helpful Report

Posted 8 years ago

Hi James, We are thrilled to hear that your order has arrived with you safely! Thanks so much for taking the time to leave us such a great review! We hope you had an amazing first anniversary! - Sam

Posted 8 years ago

“the team support me well and helped with the perfect message top support thank you”

Helpful Report

Posted 8 years ago

Hi John, We are so pleased to hear you have been happy with the service you have received and with your new order. We really hope that we see you back with us again. ~Rach

Posted 8 years ago

“Service was excellent, quick and very helpful, thanks.”

Helpful Report

Posted 8 years ago

Hi Raymond, Thanks so much for you kind emails and your lovely review. We are really pleased we have been able to help and hope you are happy with your order ~Rach

Posted 8 years ago

“very helpful and efficient service”

Helpful Report

Posted 8 years ago

Hi Claire, I'm glad we could be of help, and hope you love your quaich ~Rach

Posted 8 years ago

“Great item and very fast delivery, even with personalised engraving.”

Helpful Report

Posted 8 years ago

Hi there, Thanks so much for taking the time to leave us such a lovely review. We are so pleased that you have been so happy with your order. I do hope we will see you back with us again ~Rach

Posted 8 years ago

“Superb service prompt delivery would definitely use again”

Helpful Report

Posted 8 years ago

Hi Patricia, Thanks for taking the time to leave us a review. I'm so pleased to hear you were happy with your product and our service. ~Rach

Posted 8 years ago

“My great nephew was christenied recently and as he is named after his great grandfather,who was born in Scotland, I wanted a gift that would reflect this heritage. I was more than pleased when I received the qaiche in the mail. The quality was excellent (loved the family crest in the centre, a link to my mother's clan. My niece loved it as did the rest of the family.”

Helpful Report

Posted 8 years ago

Hi Helen, what a lovely keepsake for a Christening gift. I'm sure this will be treasured for a lifetime and passed throughout the generations. Glad we could play a part in that. Thanks for leaving a review ~Rach

Posted 8 years ago

“Arrived promptly and after having an initial issue with the first one it was dealt with and replaced. Customer service is excellent.”

Helpful Report

Posted 8 years ago

Hi Joan, Thanks so much for you kind emails and your lovely review. We are really pleased we have been able to help and hope you are happy with your order ~Rach

Posted 8 years ago

“I ordered a heathergem quaich for my son's wedding and got it engraved too. Service was excellent and received 3 days later, but more importantly the gems on it are even nicer than it shows on the website. Highly delighted with my gift”

Helpful Report

Posted 8 years ago

Hi Pat, Thanks for leaving a lovely review. This quaich is stunning, a real favourite of mine. I'm so pleased it will be a cherished gift ~Rach

Posted 8 years ago

“Great arrived quickly and safetly.”

Helpful Report

Posted 8 years ago

Hi Stephanie So glad your order made it to you quickly. It's great to hear this as we try our best to get them out just as soon as possible. Thanks for leaving a review ~Rach

Posted 8 years ago

“I bought this as a wedding present and am really looking forward to giving to the happy couple. Absolutely gorgeous, right down to the engraving!”

Helpful Report

Posted 8 years ago

Hi Donna, Many thanks for leaving us a kind review. I'm pleased to hear this will be a well received gift. ~Rach

Posted 8 years ago

buyaquaich.com is rated 4.9 based on 1,523 reviews