buyaquaich.com Reviews

Name: buyaquaich.com
Address: 170B Great Junction Street, Edinburgh
Rating: 4.88

4.9 Rating 1,523 Reviews

98 %

of reviewers recommend buyaquaich.com

4.9

Based on 1,523 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0131 669 1487

Email:

info@buyaquaich.com

Location:

170B Great Junction Street
Edinburgh
EH6 5LJ

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buyaquaich.com 5 star review on 25th November 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely pleased with the 4.5" Celtic handle Quaich. I had it engraved for my son's graduation and can highly recommend the quality of the product and the excellent customer service.”

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Posted 9 years ago

Hi there, I am so pleased to hear you are happy with your order! Thanks ever so much for taking the time to leave us such a kind review! I do hope we will see you back with us again ~ Sam

Posted 9 years ago

“I ordered online - having first spoken to a very helpful lady in your office- and my items were safely delivered within 5 days. Excellent!”

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Posted 9 years ago

Hi Lesley, Thanks so much for leaving us feedback. We really appreciate our customer comments and it's great to hear you've experienced good service from our team ~ Sam

Posted 9 years ago

“Beautiful quaich at a great price. Fast shipping as well. Very pleased.”

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Posted 9 years ago

Hi Charles, Thanks for taking the time to leave feedback. It's great to hear that you were happy with your purchase. ~Rach

Posted 9 years ago

“My experience was perfect from start to finish. We were in a hurry to purchase two engraved quaichs, and the first two sellers whom I contacted could not help us. I telephoned the buyaquaich number on the website and spoke with a warm, friendly female voice who told me they could help, and that I should place my order online, where we found a great selection of goods, advice about which of them were available in stock, and a fine selection of fonts for the engraving.. Being an octogenarian and technologically incompetent, I had some queries when I tried to do that, and phoned back. I spoke with another equally warm and friendly female voice who answered my queries pleasantly and helpfully. Having almost completed the online order, I phoned back over another detail about collection - old men can be fussy - and a third equally warm and friendly female voice assisted me. I arranged to collect the quaich from the warehouse, where a friendly young man quickly retrieved our order, confirmed it was as I would wish, and showed interest in the reason for our purchase. The recipients (and other donors) were delighted with the end result. I cannot commend this firm more enthusiastically and sincerely in all respects. Professor John Cowan”

Helpful Report

Posted 9 years ago

Hi John, How lucky it seems you were to speak to almost all of us. So glad we were able to help and that you and the recipient were happy with the finished quaich. Hope to see you again sometime. ~Rach

Posted 9 years ago

“I am delighted with the quaich. It is just what I wanted, and you delivered it as promised. The only comment I would make is that the engraving could be a bit larger and deeper as it is quite difficult to see. That said, I can't thank you enough for your excellent service.”

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Posted 9 years ago

Hi Martin, Thanks for taking the time to leave feedback. It's great to hear that you were happy with your purchase. The engraving is done by a diamond tip so sadly we can't go bigger however I will pass on the feedback regarding the size to our engraver. Many thanks for the useful feedback. ~Rach

Posted 9 years ago

“Very quick response, pleasant staff, prompt delivery with a good product”

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Posted 9 years ago

Hi Lesley, Many thanks for your kind review. It's great to hear that we've been able to help you out with your order and that this has been appreciated. Hope to do business again with you soon. ~Rach

Posted 9 years ago

“Edinburgh to USA 1985 now marrying July 18th So delighted with Wedding quaich beatifully engraved Samantha aswered questions asap Best regards Maggie and Bob”

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Posted 9 years ago

Hi Maggie & bob, Thanks so much for leaving us feedback. We really appreciate our customer comments and it's great to hear you've experienced good service from Sam,~ Rach

Posted 9 years ago

“Really pleased with the service, and the quaich. I've bought it for a Swiss friend, so I hope she likes it as much as I do.”

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Posted 9 years ago

Hi Paul, I am so pleased to hear that you like the quaich. I am sure its going to a well received gift. Thanks so much for taking the time to leave us such a kind review ~ Sam

Posted 9 years ago

“Excellent really pleased with the quality and speed of delivery would recommend.”

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Posted 9 years ago

Hi David, Thank you very much for your 5 star feedback! I am so pleased to hear that you have been happy with your order. Your kind comments really are appreciated, I do hope we will see you back with us again in the future ~ Sam

Posted 9 years ago

“Due to my poor planning, we didn't have a wedding gift and needed one in a hurry. Found this site with their excellent selection of quaichs, rang their telephone number and found the staff to be helpful, polite and efficient. The quaich arrived on time and was better looking than shown in the photographs. Excellent service. Excellent product.”

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Posted 9 years ago

hi there, Thanks so much for your kind review! I am delighted to hear we have been able to help you out and you are happy with your order! I really hope we will see you back with us again soon ~ Sam

Posted 9 years ago

“Excellent service and very helpful. Lovely product.”

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Posted 9 years ago

Hi there, Thank you very much for your 5 star feedback! I am so pleased to hear that you have been happy with your order. Your kind comments really are appreciated, I do hope we will see you back with us again in the future ~ Sam

Posted 9 years ago

“We received the Quaich quicker than I anticipated seeing as it was being sent from Scotland to the US. The engraving was done beautifully and the bride and groom loved it! It was a great gift!”

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Posted 9 years ago

Hi Carolyn, Thanks a lot for your 5 star feedback! I am so pleased that you have been happy with everything! I really hope we will see you back with us again. ~ Sam

Posted 9 years ago

“Very good service and fantastic product thanks”

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Posted 9 years ago

Hi Stuart, Thank you very much for your 5 star feedback! I am so pleased to hear that you have been happy with your order. Your kind comments really are appreciated, I do hope we will see you back with us again in the future ~ Sam

Posted 9 years ago

“Fantastic customer service. On line chat was very, very helpful and Quaich arrived in plenty of time.”

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Posted 9 years ago

Hi Nicola, Thanks so much for taking the time to leave us such a kind review! I am so pleased to hear that you have been happy with everything! ~ Sam

Posted 9 years ago

“The sales people Samantha and co, helped and corresponded to the fact that the order was complete to my statifaction and left nomerrors of doubt. Thanks”

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Posted 9 years ago

Hi Donald, Thanks so much for taking the time to leave us 5 star feedback! It really is appreciated. I do hope that we will see you back with us again ~ Sam

Posted 9 years ago

“The help and assistance I received was excellent and the Quaich was posted promptly arriving within 24 hours of the request which included an inscription, the quality was first class and recipient of the gift was delighted. I would have no difficulty either using your services again or recommending you to others. Many thanks.”

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Posted 9 years ago

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Posted 9 years ago

Hi Mr Cranna, I am so pleased to hear you are happy with your order! Thanks ever so much for taking the time to leave us such a kind review! I do hope we will see you back with us again ~ Sam

Posted 9 years ago

“Fantastic Service .....Ordered engraved Quaich. It was ready for collection all within three half hours, even with a change to the engraving , not a problem for the friendly staff member. Highly recommend this company. Regards Eric”

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Posted 9 years ago

Hi Eric, Its so lovely to hear you are happy with your quaich, and with the service you have received. We really hope we will see you back with us again in the future ~ Sam

Posted 9 years ago

“Arrived far quicker than I expected. Thanks”

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Posted 9 years ago

Hi Alasdair, Thanks for taking the time to leave a review. We do try and get our items out just as fast as possible and it means a lot that you appreciate this. Thanks again for the good feedback. ~Rach

Posted 9 years ago

“This was bought as a gift and delivered to the recipient in Ireland who was very pleased I have not seen it at all”

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Posted 9 years ago

Hi Rosalie, Thanks so much for leaving us good feedback. Glad to hear it was a well received gift. ~Rach

Posted 9 years ago

buyaquaich.com is rated 4.9 based on 1,523 reviews