buyaquaich.com Reviews

Name: buyaquaich.com
Address: 170B Great Junction Street, Edinburgh
Rating: 4.88

4.9 Rating 1,523 Reviews

98 %

of reviewers recommend buyaquaich.com

4.9

Based on 1,523 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0131 669 1487

Email:

info@buyaquaich.com

Location:

170B Great Junction Street
Edinburgh
EH6 5LJ

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buyaquaich.com 5 star review on 25th November 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent service, engraving exactly as asked for. Very quick delivery”

Helpful Report

Posted 9 years ago

Hi Anthony, Thanks so much for leaving us feedback. We really appreciate our customer comments and it's great to hear you've experienced good service from our team ~ Sam

Posted 9 years ago

“What a wonderful gift for my son and his wife to be,it's beautiful. I probably would have bought more but there were problems with sherching for related item's. It wouldn't allow me ( kept getting a oops )”

Helpful Report

Posted 9 years ago

Hi Lesley, Thanks very much for taking the time to leave us such a lovely review! Its great to hear you are happy with your quaich, I really hope that it will be a well received wedding present. Its a shame to hear you had trouble searching for items on the website though, if you are looking for something in particular please do let us know we will be really happy to help ~ Sam

Posted 9 years ago

“I was really happy with the quality of the Quaich and the standard of engraving. Customer Service was also excellent and I always felt in safe hands from the time I made the purchase. I felt that my custom was valued and I would definitely recommend this website and products to a friend. I will definitely be a returning customer.”

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Posted 9 years ago

Hi Marla, Thanks so much for your kind comments, I am so pleased that you have been happy with your new quaich and the service you have received. Your message really is appreciated and I really do hope we will see you back with us again ~ Sam

Posted 9 years ago

“Absolutely brilliant , brought for Mother's Day as a memento of our lovely holidays spent in Scotland. It was beautiful, exceptionally well made and well worth the money. Will be sending for a display box from you as soon as you have more in stock , so that we can display it and everyone can see it in all it's glory.”

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Posted 9 years ago

Hi Jenny, Thanks very much for your kind review! We are so pleased to hear that you are so pleased with the quiach. What a lovely idea as a gift as a memento of your Sottish holidays. I really hope your Mum liked it too! ~ Sam

Posted 9 years ago

“Much bigger than expected, so moe for the money, engraving is excellent, quality is superb, delivery good.”

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Posted 9 years ago

Hi James, I am really pleased to hear that you are so happy with your quiach! Thanks so much for taking the time to leave us such lovely feedback. I really hope we will see you back with us in the future ~ Sam

Posted 9 years ago

“Excellent service and advice was given over the phone at the time of the order. The goods were dispatched as indicated and here in time to take to Australia as part of a wedding present for a niece. We are delighted with the quaich and the engraving.”

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Posted 9 years ago

Hi Nancy, Thanks very much for taking the time to leave us such great feedback! I am so pleased to hear you are happy with your order and I really hope we will see you back with us again ~ Sam

Posted 9 years ago

“Fast and efficient service delivering value for money products (3 quaichs - one engraved)......much appreciated.”

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Posted 9 years ago

Hi Andrew, Thanks so much for taking the time to leave us 5 star feedback! It really is appreciated. I do hope that we will see you back with us again ~ Sam

Posted 9 years ago

“I have purchased 4 small Quaich's from this company for my grandchildren's first birthdays and have been very satisfied with price, service and quality. I recently purchased a large Quaich for an upcoming sons wedding. The Quaich is excellent. This was also the first time I used the engraver attached to buyaquaich.com. This service is far superior to getting it done yourself. I am a very satisfied customer and will continue to use buyaquaich.com in the future.”

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Posted 9 years ago

Hi Marcus, I am so pleased to hear that you are happy with your quaichs, they really do make lovely gifts and such lovely keepsakes for first birthdays. We really appreciate your comments about the engraving, we have only recently started engraving quaichs ourselves, its really great to hear we are doing a good job :). I really hope all goes well for your son's wedding, and that if you do need anything else in the future you will bear us in mind ~ Sam

Posted 9 years ago

“Excellent product, beautiful craftsmanship. Fast delivery. Only surprise was duty and Canada taxes to pay on delivery. Forgot about that, maybe remind overseas customers they may have to pay their own countries duty and taxes. Other than that absolutely delighted. Thank you........”

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Posted 9 years ago

Hi William, Thanks so much for taking the time to leave us such a kind review! I am so pleased to hear that you have been happy with everything! ~ Sam

Posted 9 years ago

“The engraved Celtic knot work looks very nice. The amethyst in the handles is glass, which I knew before buying. I will try to have them replaced locally with real amethyst to better match other uses of amethyst in our wedding. There was a slight hiccup in the DHL delivery, but both the retailer and DHL worked quickly and efficiently to resolve it.”

Helpful Report

Posted 9 years ago

Hi Kathleen, Thanks very much for your kind review. I am really pleased to hear that you like your quaich and you felt well informed prior to making the purchase. I really hope you will be able to have the glass replaced locally so it will fit in a little better with your big day :) I am sorry to hear there was an issue with the delivery, but I am so pleased that it arrived with you safely in the end ~ Sam

Posted 9 years ago

“Excellent customer service, I was kept updated the whole time. Speedy delivery and beautiful product!”

Helpful Report

Posted 9 years ago

Hi Bernadette, Thanks so much for leaving us feedback. We really appreciate our customer comments and it's great to hear you've experienced good service from our team. ~Rach

Posted 9 years ago

“I purchased this quaich with a clan medallion in gold. What a beautiful piece of work. The detail is really amazing. The order was shipped within the time projected and packed nicely for international shipping.”

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Posted 9 years ago

Hi Carol, Many thanks for leaving us good feedback. It's great to hear that you've been happy with your purchase. I hope you get many years use out of this and think of us again for any future purchase. ~Rach

Posted 9 years ago

“The Quaich I bought was a gift to celebrate an achievement, the ordering process was extremely easy to follow and it included the selection of an emblem and a chosen engraving salutation. The outcome, based on the feedback I received from the recipient, was very favourable, he was delighted with the finished product and commented on the high quality of the finish.”

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Posted 9 years ago

Hi Peter, Thanks so much for leaving us good feedback. Glad to hear it was a well received gift. ~Rach

Posted 9 years ago

“Very quick, easy to use website. Quaich arrived, engraved in two days. Fantastic service. Lovely gift and very pleased.”

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Posted 9 years ago

Hi Eileen, Thanks so much for taking the time to leave us such a kind review! I am so pleased to hear that you have been happy with everything! ~ Sam

Posted 9 years ago

“Excellent servide, could not fault the product.”

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Posted 9 years ago

Hi Fraser - Thanks so much for leaving us feedback. We really appreciate our customer comments and it's great to hear you've experienced good service from our team

Posted 9 years ago

“Beautiful quaich, very solid. Engraving could have been a little thicker, but adequate. Thought the presentation box was on the big side. Would have preferred a tight fitting box, as this was purchased to give sd a present.”

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Posted 9 years ago

Hi Anne- Many thanks for leaving us good feedback. It's great to hear that you've been happy with your purchase. I hope you get many years use out of this and think of us again for any future purchase.

Posted 9 years ago

“Lovely item and quick delivery.”

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Posted 9 years ago

Hi Sandy, Thanks very much for taking the time to leave us such a kind review, I am so pleased to hear that you are happy with your new quaich :) I really hope we will see you back with us again in the future ~ Sam

Posted 9 years ago

“I bought this while studying abroad in Scotland as a gift for my boyfriend who came to visit. It is the perfect reminder for our time here together and the engraving made it personal to the both of us. It was absolutely perfect!”

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Posted 9 years ago

Hi Lisa, Thanks so much for leaving us good feedback. Glad to hear it was a well received gift. ~Rach

Posted 9 years ago

“Absolutly one of the best companies I have ever ordered from. Great communication with Samantha at the store. Item fantastic and will 100% reccommend to everyone.”

Helpful Report

Posted 9 years ago

Hi Emma, Thanks so much for leaving us so great feedback. We really appreciate our customer comments and it's great to hear you've experienced good service from Samantha. Thanks again ~Rach

Posted 9 years ago

“Excellent service. Ordered a quaich to be engraved and sent to the USA. It was despatched quickly and arrived promptly. The whole process was seamless. Would highly recommend!”

Helpful Report

Posted 9 years ago

Hi Sarah, Thanks for taking the time to leave a review. We do try and get our items out just as fast as possible and it means a lot that you appreciate this. Thanks again for the good feedback. ~Rach

Posted 9 years ago

buyaquaich.com is rated 4.9 based on 1,523 reviews