buyatankard.com Reviews

Name: buyatankard.com
Address: 23 Lodge Farm Court, Castlethorpe, Castlethorpe, Castlethorpe, Milton Keynes, Accelerate Leadership Ltd
Rating: 4.86

4.9 Rating 3,205 Reviews

97 %

of reviewers recommend buyatankard.com

4.9

Based on 3,205 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01908 880244

Email:

info@buyatankard.com

Location:

23 Lodge Farm Court, Castlethorpe, Castlethorpe,
Castlethorpe,
Milton Keynes
Accelerate Leadership Ltd
MK19 7HA

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buyatankard.com 5 star review on 16th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tankards looked fantastic and the engraving was excellent also. Bought these as gifts for my groomsmen ahead of my wedding, they and I were very pleased with them!”

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Posted 8 years ago

Hi there, Thanks very much for leaving us such a lovely review! We are so pleased to hear you are happy with your order. Its just great to know that you are so impressed with the quality of it.All the best for your upcoming wedding ~ Rachel

Posted 8 years ago

“Easy to use web site. Quick completion and dispatch. Good quality of the finished articles.”

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Posted 8 years ago

Hi Simon, So glad your order made it to you quickly. It's great to hear this as we try our best to get them out just as soon as possible.Good to hear you were happy with everything ~Rachel

Posted 8 years ago

“quick and simple ordering process. fast delivery. quality product - thank you buyatankard.com”

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Posted 8 years ago

I'm so pleased you found our website easy to use and now have a tankard you're happy with. Thanks for choosing us ~Rachel

Posted 8 years ago

“Great customer service over the phone. The operator listened to my needs and was able to advise me that my item could be delivered to me by my proposed deadline if I ordered online ASAP. Fab service and the product was also brilliant and present beautifully.”

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Posted 8 years ago

Thanks Ricardo! We're thrilled to hear that you were so impressed with the service you've received and that your tankard arrived in time! - Sam

Posted 8 years ago

“I ordered a tankard as a birthday present however there was a little scratch on it. When I contacted the team they were super helpful and immediately had it replaced without any fuss. Their customer service was fantastic and very rapid and the tankard was beautiful. Thank you very much.”

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Posted 8 years ago

Thanks so much for your brilliant review! We're so sorry again for the damage to your original tankard but we're thrilled that the replacement arrived in good time! - Sam

Posted 8 years ago

“Not what I wanted and very unclear”

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Posted 8 years ago

Hi Michele, its such a shame that your order was not what you had been expecting. I'll have our team take a look over the listing for the presentation boxes to make it a bit more clear they do not come with tankards inside. We're received the boxes you sent back to us a few days ago and have processed your refund for you. If there is anything else we can help with at all please let us know - Sam

Posted 8 years ago

“I was very impressed with the rapid and excellent service. The tankard was exactly what I was looking for and the website was very easy to use. I just know my husband will love his Christmas present. I would gladly buy from buyatankard.com again.”

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Posted 8 years ago

Wow you're so prepared for Christmas! Thanks so much for your awesome review! We really hope that you're husband, loves his new tankard! - Sam

Posted 8 years ago

“They have a huge selection of tankards. They're etching is reasonably priced and top notch; they had no trouble etching dwarven runes into my tankard. I wish more companies had this kind of quality.”

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Posted 8 years ago

Wow Thanks Alexander! We're really pleased to hear you are so impressed with your engraving, we thought the tankard looked great when it was completed! - Sam

Posted 8 years ago

“The tankard was really nice and the engraving was done well. A little disappointed with the gift box as it was a bit cheap looking and slightly warped on the lid. Overall good”

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Posted 8 years ago

Oh no Anthony, we're so sorry to hear about the problem with your presentation box! We're more than happy to help you out if you'd like to return this, you can use our prepaid returns system with Royal Mail. Its great to hear you are please with the tankard though and the quality of the engraving!- Sam

Posted 8 years ago

“Useful email exchange with regard to logo on tankard, and very efficient order processing and despatch after order placed. Very pleased with the product, as was the recipient of the gift!”

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Posted 8 years ago

Hi Michael, Thanks a lot for your 5 star feedback! I am so pleased that you have been happy with everything! I really hope we will see you back with us again. ~ Sam

Posted 8 years ago

“I had just returned from a 6 week trip around the UK and wanted something that would remind me of my adventures... the tankards nailed it! I ordered four tankards: England, Wales, Ireland and Scotland. The engraving was to a high standard with the tankard selected suiting my style. The tankards were posted to my home in New Zealand; they were well packaged. Even though I selected standard post the tankards were on my door step within a week! Brilliant - thank you team for completing my trip memories in style :-)”

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Posted 8 years ago

HI Lisa, Thank you very much for your 5 star feedback! I am so pleased to hear that you have been happy with your order. Your kind comments really are appreciated, I do hope we will see you back with us again in the future ~ Sam

Posted 8 years ago

“easy to order- good quality -”

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Posted 8 years ago

“Despite a few problems at the checkout and with acceptance of Paypal, buytankard was fantastic! Wonderful finished product, very well packaged and engraved perfectly. Good dispatch times, competitively priced and fantastic communication throughout. Whole-heartedly recommend!”

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Posted 8 years ago

Hi Alexander, Thanks so much for taking the time to leave us such a kind review! I am so pleased to hear that you have been happy with everything! ~ Sam

Posted 8 years ago

“Delivered what you promised on time”

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Posted 8 years ago

Thanks Richard! We really appreciate your feedback! - Sam

Posted 8 years ago

“I made the order on a Saturday and it arrived on Tuesday. From across the Atlantic! Also, beautiful job well done.”

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Posted 8 years ago

Thanks Charles! We're so pleased to hear that you are so happy with your order! - Sam

Posted 8 years ago

“I'm getting married in a week and bought tankards for my groomsmen (as well as one for myself). They have arrived in time and are absolutely gorgeous. I can't wait to present them at the rehearsal dinner!”

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Posted 8 years ago

Hi Matt! Thanks so much for taking the time to leave us such a kind review! I am so pleased to hear that you have been happy with everything! ~ Sam

Posted 8 years ago

“Great product, great quality and friendly customer service when I called up. Cannot ask for more. Would 100% use this company again”

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Posted 8 years ago

Thanks so much for your awesome review Sally! - Sam

Posted 8 years ago

“I paid by phone as I had trouble online. The person who took my call could not have been more helpful and the tankard arrived within a couple of days! It is exactly as we wanted and I'm sure our son will be delighted with his 18th birthday present.”

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Posted 8 years ago

“My Tankard arrived safe, no damage.”

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Posted 8 years ago

“Good product Good prompt service”

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Posted 8 years ago

buyatankard.com is rated 4.9 based on 3,205 reviews