buyatankard.com Reviews

Name: buyatankard.com
Address: 23 Lodge Farm Court, Castlethorpe, Castlethorpe, Castlethorpe, Milton Keynes, Accelerate Leadership Ltd
Rating: 4.86

4.9 Rating 3,205 Reviews

97 %

of reviewers recommend buyatankard.com

4.9

Based on 3,205 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01908 880244

Email:

info@buyatankard.com

Location:

23 Lodge Farm Court, Castlethorpe, Castlethorpe,
Castlethorpe,
Milton Keynes
Accelerate Leadership Ltd
MK19 7HA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the tankard with lovely engraving. I had a query with regard to size which was very swiftly and politely dealt with.”

Helpful Report

Posted 10 years ago

Hi Joy, Many thanks for your review. It's always good to hear from happy customers. We take great pride in our customer service and products and are pleased you appreciate this. ~Rach

Posted 10 years ago

“Really beautiful product,very quick dispatch great company to deal with, will shop again. Regards Joy from Western Australia.”

Helpful Report

Posted 10 years ago

Hi Joy, Thanks so much for leaving us feedback. We really appreciate our customer comments and it's great to hear you've experienced good service from our team and you were happy with the finished tankard. ~Rach

Posted 10 years ago

“Excellent service, excellent product,very happy with the end result. Would buy again from buyatankard. Thank you.”

Helpful Report

Posted 10 years ago

Hi Paul, Thanks for taking the time to leave feedback. It's great to hear that you were happy with your purchase and the service received. ~Rach

Posted 10 years ago

“Very happy indeed with my tankard - looks lovely and arrived in good time.”

Helpful Report

Posted 10 years ago

Hi Margaret, Many thanks for leaving us good feedback. It's great to hear that you've been happy with your purchase. I hope you get many years use out of this and think of us again for any future purchase. ~Rach

Posted 10 years ago

“Got exactly what I requested. Fast professional service. No problems from purchase to arrival of item. Would not hesitate to use again. Excellent!”

Helpful Report

Posted 10 years ago

Hi Jamie, Many thanks for your kind review. It's great to hear that we've been able to help you out with your order and that this has been appreciated. Hope to do business again with you soon. ~Rach

Posted 10 years ago

“The tankards arrived very well packaged, and exactly as I had requested. Very good service.”

Helpful Report

Posted 10 years ago

Hi James, Thanks for taking the time to leave feedback. It's great to hear that you were happy with your purchase. ~Rach

Posted 10 years ago

“Very disappointed my tankard leaked like a sieve. The finish inside was scruffy by which I mean the weld at the base of the tankard was badly finished with marks around the join which looked like the inside of the tankard was dirty. I know they are hand crafted but this should mean a high standard of finish.”

Helpful Report

Posted 10 years ago

Hi Joseph, thanks so much for getting in touch. I am so sorry to hear we sent you a faulty tankard! I have a new one in the post for you now. Please do let me know what you think of it when it arrives. Hope to hear from you soon ~ Sam

Posted 10 years ago

“nice cup good delivery shame about the engraving so small hardly practical needs bigger writing”

Helpful Report

Posted 10 years ago

Hi Brian, thanks so much for your review. I am sorry to hear you are not too happy with the engraving. Sometimes we do have to shrink text down a little if the engraving is quite long, If you are really unhappy with the tankard I would be happy to look at a replacement for you. I hope to hear from you soon ~ Sam

Posted 10 years ago

“Really really happy with Tankard! Perfect”

Helpful Report

Posted 10 years ago

Hi Holly, thanks so much for your review! I am so pleased to hear you are happy with your tankard! ~ Sam

Posted 10 years ago

“Excellent product value well engraved and with fast prompt delivery, good communication with regular email updates on progress, great service, thank you. Thoroughly recommended.”

Helpful Report

Posted 10 years ago

Hi Graham, thanks very much for taking the time to leave us such a kind review! I am so pleased to hear that you have been happy with everything! I do hope we will see you again soon ~ Sam

Posted 10 years ago

“Buyatankard were brilliant! From your customer service, to the execution of the product and the timing of delivery. I honestly cannot fault you in any way. Thank you very much.”

Helpful Report

Posted 10 years ago

Hi Ian, thanks so much for leaving us such a kind review! I am so pleased to hear you are happy with your tankard! I so hope we will see you back with us again soon ~ Sam

Posted 10 years ago

“I found the tankard to be of very good quality and would shop with you in the future.”

Helpful Report

Posted 10 years ago

Hi Wayne, I am so pleased to hear you are happy with your tankard and that you might come back to us in the future! Thanks very much for taking the time to leave us such a lovely review! ~ Sam

Posted 10 years ago

“i bought the tankard for my son inlaws birthday he was over the moon with it so was i the gift was excellent ,so easy to buy on line and fantastic delivery i would highley recomend your company to other people ,thank you very much .”

Helpful Report

Posted 10 years ago

Hi Susan, thanks so much for taking the time to leave us such a kind review! I am so pleased to hear you have been happy with everything! I hope to see you back with us again soon ~ Sam

Posted 10 years ago

“great tankard ! and the joshua,s school were over the moon with it. and it is now on display for all too see. many thank,s Mr boardman.”

Helpful Report

Posted 10 years ago

Hi Mr Boardman, I am so pleased to here they like the tankard! That is great news! thanks so much for getting in touch to let us know! I do hope we will see you back with us again soon ~ Sam

Posted 10 years ago

“Fantastic - tankard is extremely well made, beautifully engraved and arrived promptly in excellent packaging, with great communication through the process. Thoroughly recommended.”

Helpful Report

Posted 10 years ago

Hi Tim, thanks so much for taking the time to leave us such a kind review! I am thrilled to hear that you have been happy with everything. I do hope you get lots of use from your new tankard. ~ Sam

Posted 10 years ago

“I was very impressed with the web site. It was very easy to navigate. There was a varied choice of tankards. It was a 2 day response which was ideal. The end product was terrific. I have mentioned the site to numerous people. Thanks very much”

Helpful Report

Posted 10 years ago

Hi Joseph, I am delighted to hear you have already recommended us to your friends! Its great to hear you are happy with your tankard! Thanks so much for taking the time to leave us such a kind review! ~ Sam

Posted 10 years ago

“Hi and thank you for a top service. I initially chatted with Rachel on the in browser help chat function. Rachel was very helpful in confirming the custom build of a specific kings shilling tankard. I then spoke with another helpful lady to facilitate the code to pay for the customizing. Shipping was prompt and they have been viewed by my wife who is wrapping them for my birthday on 23 June. I have already recommended your site as it is very efficient and professional. This is due to the two staff I spoke with on the chat help online function. Keep up the good work Jason”

Helpful Report

Posted 10 years ago

Hi Jason, thanks so much for your kind review! I am so pleased to hear that you are happy with the tankard. I do hope it is a well received gift and we will see you back with us again some time soon ~ Sam

Posted 10 years ago

“Good service, pleased with the tankard.”

Helpful Report

Posted 10 years ago

Hi there, thanks so much for taking the time to let us know! I am so pleased to hear you are happy with everything! ~ Sam

Posted 10 years ago

“I am VERY pleased with my experience ordering from BuyATankard.com! I ordered one as a birthday gift for my boyfriend. I am in the US and was a bit skeptical ordering from another country, but Buy A Tankard was wonderful. They sent me emails on the progress of my order and when I had questions, a real person responded instead of an automated message. I received the tankard exactly when the shipping said I would, and my boyfriend was absolutely delighted. He said it was the best gift he had ever received! The engraving was perfect as well. If I ever had need for another tankard, I would definitely use them again!”

Helpful Report

Posted 10 years ago

Hi Lindsay, thanks so much for your kind review! I am so pleased to hear that you and your partner are happy with the tankard. Your kind comments really are appreciated, thanks so much for taking the time to leave us such lovely feedback. ~ Sam

Posted 10 years ago

“Excellent service with the 'Have-a-chat' instant talk lady who helped me design exactly the customised tankard we wanted. And then it was posted within a few days and arrived in Adelaide a few days after that. Just amazing!”

Helpful Report

Posted 10 years ago

Hi Ian, I am so pleased you are happy with everything! The live chat on the website is really useful, I am glad to hear we have been able to help you out with your order and that it arrived with you so fast. I do hope we will see you back with us again soon ~ Sam

Posted 10 years ago

buyatankard.com is rated 4.9 based on 3,205 reviews