buyatankard.com Reviews

Name: buyatankard.com
Address: 23 Lodge Farm Court, Castlethorpe, Castlethorpe, Castlethorpe, Milton Keynes, Accelerate Leadership Ltd
Rating: 4.86

4.9 Rating 3,205 Reviews

97 %

of reviewers recommend buyatankard.com

4.9

Based on 3,205 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01908 880244

Email:

info@buyatankard.com

Location:

23 Lodge Farm Court, Castlethorpe, Castlethorpe,
Castlethorpe,
Milton Keynes
Accelerate Leadership Ltd
MK19 7HA

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buyatankard.com 5 star review on 16th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After initial wrong size goblet sent out this was rectified and recipient pleased with their gift. thank you”

Helpful Report

Posted 9 years ago

Hi there, so sorry for the confusion with the sizes. Glad to hear the correct one was received and the recipient was happy with this. ~Rach

Posted 9 years ago

“It could not be trCked and is over a week overdue!! A special present for someone I will now not see for a very long time!'!!”

Helpful Report

Posted 9 years ago

Hi Liz, I'm sorry to hear your tankard arrived late. We had dispatched this on time using the free delivery method selected which is Royal Mail 48 untracked. There are faster postage options with tracking on offer at the time of ordering, I'm sorry to hear this did not make it to you when required. ~Rach

Posted 9 years ago

“The product was very good as usual. I am very disappointed with the engraving. At first glance it looked like another language (not English) and it is so small I can hardly see it. You have to turn it so the light hits it in order to make out what it says. I learned I need to be much more specific with the instructions--I should have said 3/8" to 1/2" letters. If I ever order again I will keep that in mind. Barbara Sestito”

Helpful Report

Posted 9 years ago

Hi Barbara, I'm sorry to hear you weren't completely satisfied with the engraving. You're welcome of course to put any specific requirements rather than leave to engraver's discretion. On this occasion the lines of text are quite long which reduced the size of the text. We didn't want to shorten the lines from what you had entered, this would have enlarged the text. I do hope you understand but if you need any further help please contact me at info@buyatankard.com ~Rach

Posted 9 years ago

“Good tankard”

Helpful Report

Posted 9 years ago

Hi Emma, Thanks for taking the time to leave feedback. It's great to hear that you were happy with your purchase. ~Rach

Posted 9 years ago

“Really pleased with the tankard, uploaded my own design and it was produced exactly as required and dispatched all within a couple of days. I would definitely recommend, thank you.”

Helpful Report

Posted 9 years ago

Hi Alison, Many thanks for leaving us good feedback. It's great to hear that you've been happy with your purchase. I hope you get many years use out of this and think of us again for any future purchase. ~Rach

Posted 9 years ago

“Very nice product fast delivery very pleased”

Helpful Report

Posted 9 years ago

Hi Michael, Many thanks for your review. It's great to hear that we've been able to help you out with your order and that this has been appreciated. Hope to do business again with you soon. ~Rach

Posted 9 years ago

“Website worked well. Goods despatched and receive promptly. Product very happy with”

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Posted 9 years ago

Hi Alastair, Thanks for taking the time to leave feedback. It's great to hear that you were happy with your purchase. ~Rach

Posted 9 years ago

“Absolutely top notch! Great communication with the folks at buyatankard.com. The shipping was lightning fast and the finished product was perfect! I would certainly work with the crew again for all of my tankard needs!”

Helpful Report

Posted 9 years ago

Hi Steven, I am so pleased to hear that you have been so pleased with your order. Thanks so much for taking the time to leave us such a great review, its so lovely to hear that we might see you again in the future :) ~ Sam

Posted 9 years ago

“Very good value safely packed and speedy delivery”

Helpful Report

Posted 9 years ago

Hi Zoe, Thank you very much for your 5 star feedback! I am so pleased to hear that you have been happy with your order. Your kind comments really are appreciated, I do hope we will see you back with us again in the future ~ Sam

Posted 9 years ago

“Very prompt service”

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Posted 9 years ago

Hi John, Thanks so much for leaving us feedback. We really appreciate our customer comments and it's great to hear you've experienced good service from our team ~ Sam

Posted 9 years ago

“NICE TANKARDS, VERY GOOD ENGRAVING, THEY WERE BROUGHT FOR MY GRANDSONS CHRISTENINGS.”

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Posted 9 years ago

Hi there, Many thanks for leaving us good feedback. It's great to hear that you've been happy with your purchase. I hope you get many years use out of this and think of us again for any future purchase ~ Sam

Posted 9 years ago

“the staff were excellent could not be more helpful the engraving was superb overall very very happy thanks a lot guy n gals ....ACE...HIGHLY RECOMENDED...”

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Posted 9 years ago

Hi Owen, I am so pleased to hear you are happy with your order! Thanks ever so much for taking the time to leave us such a kind review! I do hope we will see you back with us again ~ Sam

Posted 9 years ago

“The service was excellent and I would from buyatankard.com again. The tankard itself -- the handle in particular -- was slightly lower quality than I'd expected from the photos, and the tankard needed a bit of cleaning, but I think the price I paid was fair.”

Helpful Report

Posted 9 years ago

Hi Marijn, Its so good to know you are pleased with your tankard, we are just sorry to hear you had to give it a clean. It should have reached you in perfect condition. What the marks might be is residue from a type of polish we use. All our pewter items are handmade and in the finishing processed they are polished with a really thick and heavy polish, this is what makes the pewter so shiny. Very occasionally some of the polish is missed and it can form dark marks on the pewter and can look like scratches or discolouring of the metal. I am really pleased you were able to clean this off. ~ Sam

Posted 9 years ago

“Once again absolutely fantastic work, and incredibly fast shipping. Ordered on Thursday morning from Australia and it was delivered Monday afternoon. And the tankards themselves are of the highest quality and the 1+ Pint glass bottom king's shilling makes the perfect sailors farewell gift. Thanks once again, Todd”

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Posted 9 years ago

Hi Todd, Thanks so much for taking the time to leave us such a kind review! I am so pleased to hear that you have been happy with everything! ~ Sam

Posted 9 years ago

“Awesome, excellent communication would recommend this site to anyone and wouldn't hesitate to buy from here again. Nothing seems like too much trouble for you and emails were answered really quickly. Thank-you for a lovely buying experience. Sophie x”

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Posted 9 years ago

Hi Sophie, Thanks very much for taking the time to leave us such great feedback! I am so pleased to hear you are happy with your order and I really hope we will see you back with us again ~ Sam

Posted 9 years ago

“I received my tankard very quickly. It was made with good quality and I am very happy with the service I recieved.”

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Posted 9 years ago

Hi Gregory, Thanks so much for taking the time to leave us such a kind review! I am so pleased to hear that you have been happy with everything! ~ Sam

Posted 9 years ago

“The tankards were very good quality and the engraving was to a very high standard indeed - they looked exceptional! Delivery was extremely prompt and customer service was utterly fantastic.”

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Posted 9 years ago

Hi James, Thanks so much for taking the time to leave us such a great review! Its so lovely to hear you are pleased with your tankard and have been impressed with the service you have received. I really hope we will see you back with us again soon ~ Sam

Posted 9 years ago

“This is my second purchase from buyatankard.com and I was not disappointed, excellent product and excellent service, thank you very much, would highly recommend.”

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Posted 9 years ago

Hi Susan, Its so great to hear you are so happy with your second order from us! Thanks so much for taking the time to let us know and for leaving us such great feedback. I really hope we will see you back with us again in the future ~ Sam

Posted 9 years ago

“Amazing service, speed and quality - I couldn't recommend them enough!”

Helpful Report

Posted 9 years ago

Hi Andy, Thanks so much for your lovely feedback! I am so pleased to hear that you are happy with everything! I really hope that we see you back with us again ~ Sam

Posted 9 years ago

“Hi to buyatankard, Thank you so very much for the tankard I ordered, it arrived safe @ sound & in good condition. The service I received during the ordering was excellent, and much appreciated. If the need comes up again to order a tankard, I would certainly order from you. Thank you all Sjncerely Mavis May .”

Helpful Report

Posted 9 years ago

Hi Mavis, Thank you very much for your 5 star feedback! I am so pleased to hear that you have been happy with your order. Your kind comments really are appreciated, I do hope we will see you back with us again in the future ~ Sam

Posted 9 years ago

buyatankard.com is rated 4.9 based on 3,205 reviews