buyatankard.com Reviews

Name: buyatankard.com
Address: 23 Lodge Farm Court, Castlethorpe, Castlethorpe, Castlethorpe, Milton Keynes, Accelerate Leadership Ltd
Rating: 4.86

4.9 Rating 3,205 Reviews

97 %

of reviewers recommend buyatankard.com

4.9

Based on 3,205 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01908 880244

Email:

info@buyatankard.com

Location:

23 Lodge Farm Court, Castlethorpe, Castlethorpe,
Castlethorpe,
Milton Keynes
Accelerate Leadership Ltd
MK19 7HA

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buyatankard.com 5 star review on 16th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased one tankard and one goblet - both made in Sheffield. I needed them quite quickly, So I spent an extra £10 on next day delivery (to allow plenty of time - Unfortunately, they didn't arrive on the estimated day (or the day after) - after a few phone calls we were told to wait for delivery, but I waited and nothing arrived, In the end, The goblet was delivered 5-days later (But I had to go to a depot to pick it up!) and then the Tankard arrived 1 day after that. No apologies, no delivery refund. The Sheffield company which makes them 10/10, but buyatankard.com 0/10! Terrible disappointment. The identical products can be purchased through other UK sellers. So I would recommend looking elsewhere. Thank you.”

Helpful Report

Posted 9 years ago

Hi Andy, Its such a shame to hear that you were so unhappy with the service you had received from us. I can see the 6" Pewter Goblet With Celtic Band you had chosen in specially made up to order and does normally take 10 - 12 working days to complete. We do try to make this as clear as possible on the website, I am afraid that choosing Express delivery just does not have an effect on the manufacturing time, but it does mean that as soon as the goblet was complete you would have it with you the very next working day. We are really sorry if this caused you any inconvenience at all, I can see that after your call Saadia made sure that she contacted the manufacturer for you to see if there was any possible way the order could be dispatched to you quicker and she managed to have this out in the post for you the very next day. Its a shame to hear that you had to head to the depot to collect the order yourself, usually this only happens if the delivery is attempted when you were not at home. We hope you are pleased with your order, and you get lots of use from the set. If there is anything we can do to help please dont hesitate to get in touch. ~ Sam

Posted 9 years ago

“Fabulous! Nice looking tankard which did include a Kin'gs Shilling! Speedy service - many thanks”

Helpful Report

Posted 9 years ago

Hi Elizabeth, Its amazing to hear you are happy with your new tankard! Thanks very much for leaving us such a kind review! We really hope we see you back with us again if you need anything else ~ Sam

Posted 9 years ago

“Excellent product. Excellently executed in every way, from order process, to engraving and next day delivery!”

Helpful Report

Posted 9 years ago

Hi John, Thanks very much for taking the time to leave us such an amazing review! We are so pleased to hear you are so pleased with your new personalised tankard! ~ Sam

Posted 9 years ago

“The whole experience was seamless from choosing the options for the design and the engraving to payment options. The Tankard was delivered on time and the recipient was over the moon with the gift - Many thanks I will definitely be recommending and using your services in the future.”

Helpful Report

Posted 9 years ago

Hi Lisa, Many thanks for leaving us good feedback. It's great to hear that you've been happy with your purchase. I hope you get many years use out of this and think of us again for any future purchase ~Sam

Posted 9 years ago

“very good value and despatched fast”

Helpful Report

Posted 9 years ago

Hi Paul, Many thanks for leaving us good feedback. It's great to hear that you've been happy with your purchase. I hope you get many years use out of this and think of us again for any future purchase

Posted 9 years ago

“Ordered online, great site easy to use. communication with the company was great via email. Delivery was quick too. My son loved his Tankard. would recommend and use again. Thank you”

Helpful Report

Posted 9 years ago

Hi Deborah, Thanks very much for taking the time to leave us such great feedback! I am so pleased to hear you are happy with your order and I really hope we will see you back with us again ~ Sam

Posted 9 years ago

“The beautiful heavy weight tankard was inscribed just as I instructed and will be proud to give it to my friend. Delivery was faster than I could ever have imagined as I ordered it on a Tuesday morning in the USA and it was engraved and delivered to me Thursday afternoon. I was astounded that it could come from overseas that quickly. I would recommend you to everyone I know.”

Helpful Report

Posted 9 years ago

Hi Andris, Thank you very much for your 5 star feedback! I am so pleased to hear that you have been happy with your order. Your kind comments really are appreciated, I do hope we will see you back with us again in the future ~ Sam

Posted 9 years ago

“I am very impressed by the next day delivery as it included engraving.”

Helpful Report

Posted 9 years ago

Hi there! Thanks ever so much for taking the time to leave us such a lovely review and such great feedback! I am so pleased to hear that you were happy with everything! I really hope we will see you back with us again soon ~ Sam

Posted 9 years ago

“Absolutely amazed at speed of delivery! Ordered at 8.15am and delivered by 11am next day! Fantastic quality and exactly to my order. Highly recommended????”

Helpful Report

Posted 9 years ago

Hi Louise Thanks so much for taking the time to leave us such a kind review! I am so pleased to hear that you have been happy with everything! ~ Sam

Posted 9 years ago

“The tankards were great - nice shape and quality and the engraving was spot on and looked really good. Almost as impressive as the product itself, was the speed of delivery - which got me out of a jam -- so thanks! Highly recommended!”

Helpful Report

Posted 9 years ago

Hi Clive, Thanks very much for taking the time to leave us such great feedback! I am so pleased to hear you are happy with your order and I really hope we will see you back with us again ~ Sam

Posted 9 years ago

“Delighted! Thank you. ..................”

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Posted 9 years ago

Hi Anthony, Thanks so much for taking the time to leave us 5 star feedback! It really is appreciated. I do hope that we will see you back with us again ~ Sam

Posted 9 years ago

“Overall good quality. The lion handles seemed to made of a cheaper material and felt flimsy, but as a stand alone piece it looks great and is being used a dynasty trophy. Thanks for a great product.”

Helpful Report

Posted 9 years ago

Hi Geoffrey, I am so pleased to hear you are happy with your order! Thanks ever so much for taking the time to leave us such a kind review! I do hope we will see you back with us again ~ Sam

Posted 9 years ago

“Everything and more. Thank you.”

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Posted 9 years ago

Hi Lorraine, Thanks a lot for your 5 star feedback! I am so pleased that you have been happy with everything! I really hope we will see you back with us again. ~ Sam

Posted 9 years ago

“Great tankard and I would recommend the presentation case to make this is a really good gift. Fast delivery also - thank you.”

Helpful Report

Posted 9 years ago

Hi Roger, Thanks so much for taking the time to leave us such a kind review! I am so pleased to hear that you have been happy with everything! ~ Sam

Posted 9 years ago

“Product came quickly pleased with service, would recommend”

Helpful Report

Posted 9 years ago

Hi Ronnie, we are really pleased to hear that your order has arrived with you safely, we hope you get lots of use from it! I do hope we will see you back with us again in the future though ~ Sam

Posted 9 years ago

“Staff very knowledgeable and helpful. Their help and advice allowed me compose a relevant inscription and select the most suitable tankard for the occasion. The goods arrived promptly and undamaged due to the very good packing .”

Helpful Report

Posted 9 years ago

Hi Michael, thanks for taking the time to leave a review. I'm so pleased to hear that you were pleased with the help received and then the finished tankard. Hope to see you again ~Rach

Posted 9 years ago

“Engraved crystal tankard received well packed and despatched within a few days. Great product and really pleased with the quality. The only small problem was the courier company made three attempts to deliver but wouldn't leave the parcel in a cupboard at the side of the property unless they had written instructions. Eventually left it with a neighbour. Haven't had this problem with other couriers in the past but I guess they are just being over cautious.”

Helpful Report

Posted 9 years ago

Hi Ken, Thanks for your kind review, I'm so pleased to hear you were happy with the tankard. Thanks also for letting us know of the courier, I'm pleased to hear they're cautious as we know they take good care but it's sometimes a little silly that they don't follow instructions. Thin line between the two ~Rach

Posted 9 years ago

“Your site is very easy to use and everything arrived exactly as ordered and very quickly. Thank you so much. I was just in Edinburgh but didn't have room in my suitcase to do much shopping for Christmas gifts.”

Helpful Report

Posted 9 years ago

Hi Kathlyn, Thanks for your review, I'm so pleased to hear you found our site easy to use. If you do need anything else remember we offer free UK shipping so feel free to pop by the site ~Rach

Posted 9 years ago

“Needed a tankard quickly for my nephews 21st, I found out I was going to be seeing him earlier than arranged....although I only ordered on economy postage they pulled out all the stops to get it to me on time - Cheers Samantha :) Will certainly recommend them to anyone who is looking to place an order with them.”

Helpful Report

Posted 9 years ago

Hi Brian, Thanks for your review. I'm so pleased to hear you were impressed with the quick dispatch, we do try our best to get this sent quickly. ~Rach

Posted 9 years ago

“Lovely tankards. I bought three as a small gift for some friends who loved them. The were good quality and the print text on our glass tankards was of high quality”

Helpful Report

Posted 9 years ago

Hi Matthew, Thanks for leaving us a review. It's always nice to hear that the tankards have been well received as gifts ~Rach

Posted 9 years ago

buyatankard.com is rated 4.9 based on 3,205 reviews