“I ordered a Leisure cooker online. Sale/order service quick but failed to mention that warranty cannot be extended beyond one year. Delivery process confusing and finally delivered on a Saturday at 8 am without warning having phoned the previous day to say it would be the following Monday between 7am and 3pm with a phone call 30 mins in advance. Obtaining free 1 year warranty was not possible on the number provided and it took 4 more phone calls and one hour forty minutes to get it - all numbers provided by company staff who could not register it. The person who did register it could not extend the warranty but gave a number to call. That number led to another three calls and another hour to finally be told to phone Leisure. The number given for Leisure put me back into the old loop so I emailed Appliances Direct only to be told that they cannot extend warranty in Ireland I hope the cooker is better than the customer service!”
