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Buy It Direct Reviews

3.5 Rating 446 Reviews
65 %
of reviewers recommend Buy It Direct
3.5
Based on 446 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 64%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Over A Week
Customer Service
2.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Buy It Direct 5 star review on 6th January 2023
Dave Kelly
Buy It Direct 1 star review on 13th December 2022
T Bergin
Buy It Direct 1 star review on 13th December 2022
T Bergin
Buy It Direct 3 star review on 12th December 2022
Nikolas
Buy It Direct 3 star review on 12th December 2022
Nikolas
Buy It Direct 1 star review on 31st October 2022
Anonymous
Buy It Direct 1 star review on 31st October 2022
Anonymous
26
Anonymous
Anonymous  // 01/01/2019
100% what said on the box, quick delivery so a happy customer
Helpful Report
Posted 4 years ago
The order was delivered well in advance of its estimated delivery time. Was in perfect condition when it arrived also. Very happy with my purchase.
Helpful Report
Posted 4 years ago
Very helpful customer service. Arrived earlier than expected. Thank you.
Helpful Report
Posted 4 years ago
Good price. Excellent service
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Posted 4 years ago
Excellent service
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Posted 4 years ago
Delivery in 3 days came earlier then I expected brillant service
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Posted 4 years ago
Very happy and came early
Helpful Report
Posted 4 years ago
Easy website, great selection, good prices and fast delivery
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Posted 4 years ago
Delivered within 3 days fantastic service
Helpful Report
Posted 4 years ago
Good quality goods two air purifiers and excellent delivery service on date and time agreed.
Helpful Report
Posted 4 years ago
I ordered a fan heater on a sunday night and it was delivered to me on the Wednesday I am delighted with it and your delivery service is absolutely fantastic
Helpful Report
Posted 4 years ago
Goods as described, best price and fast delivery.
Helpful Report
Posted 4 years ago
Great price for a new phone. Working great!
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Posted 4 years ago
Very happy with the Ice Maker. It was delivered in perfect condition and very prompt service. I will definitely be ordering from here again.
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Posted 4 years ago
Very good service.!!!!
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Posted 4 years ago
Good price and delivered on time
Helpful Report
Posted 4 years ago
Monitor arrived on time, as described and works as described, which is just as well as it was a present for a very demanding son. Only issue was the courier who left it on the doorstep in a big box with "Thinkvision" clearly visible on the box, but I guess that's Covid
Helpful Report
Posted 4 years ago
If I could if give no stars, I got a monitor that didn't power on from day one, I contact this so called company who took there sweet time replying to me and eventually told me though luck you baught it it's yours, keep as far away as you can and spend a few quid more locally where you have some comeback.
Helpful Report
Posted 4 years ago
Just Perfect
Helpful Report
Posted 4 years ago
Good price and delivered on time stated
Helpful Report
Posted 4 years ago
Buy It Direct is rated 3.5 based on 446 reviews