Buy It Direct Reviews

Name: Buy It Direct
Rating: 3.54

3.5 Rating 446 Reviews

65 %

of reviewers recommend Buy It Direct

Company Reviews

Questions

Metrics

3.5

Based on 446 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Buy It Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Buy It Direct 5 star review on 6th January 2023

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent shipping a bit expensive other than that no complaints”

Helpful Report

Posted 4 years ago

“Excellent shipping a bit expensive other than that no complaints”

Helpful Report

Posted 4 years ago

“Hi guys had a minor problem, but you kept in touch until it was sorted , well done and thanks Michael Galvin”

Helpful Report

Posted 4 years ago

“On time no messing and works 100%”

Helpful Report

Posted 4 years ago

“Excellent products and delivered on time.”

Helpful Report

Posted 4 years ago

“Seamless transaction and on time delivery”

Helpful Report

Posted 4 years ago

“Very good service, and delivery busy time of the year for ye”

Helpful Report

Posted 4 years ago

“I was very happy with the service the product that I bought was exactly as it was described the delivery was within the the time frame that was given so I will be using buy direct again”

Helpful Report

Posted 4 years ago

“Lovely quality items delivery very quick would recommend to friends”

Helpful Report

Posted 4 years ago

“My fridge freezer took over a month to be delivered and tracking no did not work. Fridge is faulty and noisy and I cannot get any answers frombuyitdirect. Gave me a tel no to ring uk warranty that doesn’t work from Southern Ireland. Eventually got an email address but no reply to this either. I paid over 500 euro for a fridge that doesn’t work and is very noisy( higher decibels than stated by manufacturer. They don’t seem to give a damn once they have your money. Buyer beware.”

Helpful Report

Posted 4 years ago

“Great prices and superbly fast, efficient delivery. Would definitely recommend and will defo use this company again! Great service.”

Helpful Report

Posted 4 years ago

“It arrived earlier than expected”

Helpful Report

Posted 4 years ago

“Needed new tv. Chose one I liked. Good price Delivered within fee days. Great service 😊”

Helpful Report

Posted 4 years ago

“One of the best companies you could find on the net. So quick so reliable and products are top notch and at a good price.”

Helpful Report

Posted 4 years ago

“I bought a fridge freezer that was faulty., very noisy and inside back of fridge icing over from day one. I contacted But it direct to return item but no reply or action, only directed me to ukwarranty who are not answering my emails and cannot get through on tel from Southern Ireland. Disaster!”

Helpful Report

Posted 4 years ago

“Price was right service fantastic would recommend too all its my first place to search from now on many thanks 😊👍”

Helpful Report

Posted 4 years ago

“Bought a dishwasher, it didn't work, they replaced. They came to pick up the broken one! Now they say it wasn't picked up and want to charge us! looking at other reviews they have form for bad customer service! Be warned!”

Helpful Report

Posted 4 years ago

“I ordered a TV LG that came with the screen cracked. I had to call 5 times to try to make an appointment to come and get it back. When the attendants don't hang up on me, they just lie saying they will come "next Monday" (which it never happens). I've never talked to so many liars in my life.”

Helpful Report

Posted 4 years ago

“Wrote a review this morning hasn’t been uploaded”

Helpful Report

Posted 4 years ago

“Absolute disgrace .ordered new Samsung phone for 230 euro phone arrived in a white cardboard box with just a battery.i was sneakily sent a class A phone instead of new one I ordered.i have been trying to get the matter sorted .no one is dealing with it and u need my money back to get a phone as a present before Christmas.do not buy from this company they are a joke”

Helpful Report

Posted 4 years ago

Buy It Direct is rated 3.5 based on 446 reviews