Name: buzzmove
Address: 10 - 11 Archer Street, London
Rating: 4.07

“Worst moving company ever!!!! Luan, George and Michael are all liars. Dates were played around with, never arrives on time to fetch my furniture, then no space to load my stuff, my furniture did not arrive as promised left me stranded in Cape Town and sent me screenshots of back packing places I could sleep the night with my 3 year old child. Suitcase lock was broken we don't even know what was stolen from the bag yet as we still unpacking, someone else's box is still sitting in my apartment without caring that it could be from one of their clients. No empathy from none of them! They demand payments even if you haven't received your furniture. Do not trust them!”

Helpful Report

Posted 4 months ago

“We had an initial quote for all our items. There were then a few extra times..buzz movers then added additional items from their heads and we had to pay an additional R8000 to them. The time as well for picking up our furniture was 3 hours later than stated. Think twice before choosing buzz movers!”

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Posted 10 months ago

“Top removals lead company in uk, i have been with then for more then 4 years they are Amazing, the people who work there”

Helpful Report

Posted 4 years ago

“Awful company There leads form doesn’t work and after telling them nothing has changed They send old leads and expect you to pay for them even though the customer got sick of waiting and went elsewhere They send duplicate leads And charge there invoices are never correct but always on the benefit of buzzmoves We have spoken with them on numerous occasions and at one point we’re told like it or lump it They never answer the phone and when they are expected to contact they never do All in all they over charge and under provide They have now run out of money and have no marketing They lie to removal companies regarding fake leads and even charge for them DO NOT USE THIS INCOMPETENT LEADS GENERATOR THERE ATE MANY BETTER ONES TO CHOOSE FROM”

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Posted 4 years ago

“Terrible terrible incompetent company Do not waist your money using this leads generation site They over charge and under perform They have now run out of money and have stopped sending leads through but no warning to us really disappointing”

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Posted 4 years ago

“Horrible leads worst company ever don’t give you your money for leads”

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Posted 6 years ago

“This review is by a removal company working with Buzzmove. I signed my company up to Buzzmove several months ago. Since then I have had work from them by converting about 10% of the leads they've sold me, but spent a lot of time asking their staff about incredibly confusing anomalies that never seem to be rectified. Strangely, every single one of these anomalies has benefited Buzzmove monetarily...where to begin? The billing history (for my first bill) on their site showed a lesser amount than I was actually charged - They concluded that their billing history is merely an indication of what you pay. Also, a lead which I have no record of receiving has been charged to my account (£5.95). They denied this, so I sent them my bill with it on (bills are pasted into emails and are not actual documents) - they haven't replied in over a week now. I was asked to check three boxes to describe what my company does: storage, packing, unpacking. After unchecking all three, I received a job lead which required packing, so I wasn't able to accommodate, though I still had to pay £5.95 for the lead. After contesting this I was refused on the basis that they don't tailor your leads with these (crucial) factors. So make sure you have storage, packing and unpacking otherwise you'll be paying for leads you can't accept. When you contest a lead and they accept it, you won't be refunded the money, you'll be credited with another lead. So, if like me you get a string of duplicate leads, fake name and number leads, you'll have to pay for them anyway in return for a bunch of other unguaranteed leads. Some leads that are contested can take several weeks to be credited and a few of my leads have only been partially credited. Buzzmove's answer was initially convoluted, they are now looking into it again. I paused my account upon learning from a potential customer that i had no star rating even though I asked a couple of previous customers to rate our service. Buzzmove told me that their rating service was down (and still is after 4 weeks to my knowledge), so I decided to pause my account until I could get reviews to provide an edge over competitors. You can pause your account for 2 weeks until they deactivate your account. To avoid this i unpaused my account and turned my number of leads per day to zero in the appropriate field and clicked 'Save'. Soon after this I received approximately 8 leads costing me around £50. Vexed, I went on to their website to find I had unlimited leads, so I did it again, logged out and in, and found that once again I had not zero leads, but again unlimited leads. I have since deactivated my account and am waiting for their tech team to sort out the deluge of non-transparent, profiteering discrepancies that this relatively new highly profiting company has implemented.”

Helpful Report

Posted 7 years ago

“This review is by a removal company working with Buzzmove. I signed my company up to Buzzmove several months ago. Since then I have had work from them by converting about 10% of the leads they've sold me, but spent a lot of time asking their staff about incredibly confusing anomalies that never seem to be rectified. Strangely, every single one of these anomalies has benefited Buzzmove monetarily...where to begin? The billing history (for my first bill) on their site showed a lesser amount than I was actually charged - They concluded that their billing history is merely an indication of what you pay. Also, a lead which I have no record of receiving has been charged to my account (£5.95). They denied this, so I sent them my bill with it on (bills are pasted into emails and are not actual documents) - they haven't replied in over a week now. I was asked to check three boxes to describe what my company does: storage, packing, unpacking. After unchecking all three, I received a job lead which required packing, so I wasn't able to accommodate, though I still had to pay £5.95 for the lead. After contesting this I was refused on the basis that they don't tailor your leads with these (crucial) factors. So make sure you have storage, packing and unpacking otherwise you'll be paying for leads you can't accept. When you contest a lead and they accept it, you won't be refunded the money, you'll be credited with another lead. So, if like me you get a string of duplicate leads, fake name and number leads, you'll have to pay for them anyway in return for a bunch of other unguaranteed leads. Some leads that are contested can take several weeks to be credited and a few of my leads have only been partially credited. Buzzmove's answer was initially convoluted, they are now looking into it again. I paused my account upon learning from a potential customer that i had no star rating even though I asked a couple of previous customers to rate our service. Buzzmove told me that their rating service was down (and still is after 4 weeks to my knowledge), so I decided to pause my account until I could get reviews to provide an edge over competitors. You can pause your account for 2 weeks until they deactivate your account. To avoid this i unpaused my account and turned my number of leads per day to zero in the appropriate field and clicked 'Save'. Soon after this I received approximately 8 leads costing me around £50. Vexed, I went on to their website to find I had unlimited leads, so I did it again, logged out and in, and found that once again I had not zero leads, but again unlimited leads. I have since deactivated my account and am waiting for their tech team to sort out the deluge of non-transparent, profiteering discrepancies that this relatively new highly profiting company has implemented.”

Helpful Report

Posted 7 years ago

“extracted money for leads we never got . this is not a good business concept for transport providers,and is a wast of money we wont be returning to buzzmove.”

Helpful Report

Posted 7 years ago

“I am very happy with my account at buzzmove. Time and time again they go above and beyond to provide me with great leads. Communication with the team is always available, they are clear and concise and ensure I am taken care of.”

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Posted 7 years ago

“took unauthorised payment from my account TWICE, i eft a review first time they said would give me 10 free credits and it would never happen again if i removed review.... i did that and this month, i have used the free leads, havent had a warning and £40.00 taken out of my account WITHOUT permission , i suggest you all check your accounts, your staements etc and they seem to be using card details without authority which is illegal”

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Posted 7 years ago

“Really easy to use. Matched easily and was contacted by two companies within the first hour AND customer service called me just to check in and make sure I was contacted. Really nice company from what I can see”

Helpful Report

Posted 7 years ago