“The service I received from Bygge Bo was excellent. I bought a product from them and after a few weeks realised it was faulty. They got in touch with the company and it was sorted within a few days. Fantastic customer service.”
“This site is a SCAM!!
No returns - No refund for the sale of an old version of the Cybex Priam ! shame on you ByggeBo! This is illegal and they use some ridiculous excuses!”
“Byggebo.com will always be a place I'll come back to buy baby and children's items. They're service is incredible and even though I'm from Portugal I totally trust the shipping and their kindness and promptness.”
“It took 8 days for them to prepare my package and at the end they told me 2 of my 4 items are out of stock. Probably they sold them to someone else at this 8 day long period. Awful service, terrible quality, no effort to make up.”
“Very disappointed with the service I got. I spent so much time on searching the best chair for our baby and decided to choose Bygge Bo but unfortunately got a very unpleasant experience.
My order was mixed up, no parts in stock even though it was never mentioned on the website. I was offered a different cushion then another colour of the table I had to choose, the harness was delivered a week later the chair arrived and the chair was waiting for nearly a month.
I also picked up the engraving but was told it would take nearly 6 weeks for that …
When I opened the box of my order the parts of it were loose in the outer box, front part of the chair has defect, a scratch. Honestly I don’t remember when I had such a bad experience with my order especially if you do something very special for your baby’s first Christmas. Had weak attempts from customer service to help..
Think twice before you choose it especially when you’re paying that price.”
“GREAT SERVICE. ORDERED ITEM OVER THE PHONE AND WAS ABLE TO COLLECT
2 DAYS LATER FROM THE SHOP IN NAVAN. PRODUCTS ARE TOP QUALITY.
A BIG THANK YOU TO AMY FOR ALL HER HELP.”
“Terrible service. 7 weeks from date of order to receiving the goods we paid for. No communication or updates on the order, unless initiated by myself.
Will never purchase from Byggebo again and have also advised family and friends of our terrible experience.”
“Initially emailed byggebo as I wanted to pick this up in person. Response was fast. Ordered online in the end and order arrived on time. No issues with the service.”
“Sebra, Wooden Dolls Pram
I ordered this online for my granddaughters 1st birthday. I had done my research beforehand and this one ticked all the boxes! It is age appropriate, made from wood, non toxic paint, very stable.
The item was already assembled in box when it arrived in perfect condition.
Would recommend this pram and byggebo.com for future purchases.”
“Staff in Bygge Bo Sandyford are fantastic. They really know their stuff and are super helpful. Also really friendly and remembered us when we went back to buy something else after initial buggy / car seat bundle.”
“Truely dreadful customer service. Byggebo took my money delivered me a damaged product, it was late, and refuse to refund me even though they can't even respond in a timely manner to my request for a refund. Instead they send me infrequent emails requesting photographs and keep referring me to policies.
Stressful. Expensive. Unreliable.
Incapable of upholding their end brand promise.
I will be sharing this review on line to earn other potential victims.”
“An item that I purchased from byggebo.com was never delivered! I’m in contact with their customer service team but I’m very unhappy with the way they are handling my complaint: they are slow and not efficient in their replies. I have no idea when will I receive the missing item that I paid for.”
