“5/5 brilliant service and very helpful staff. Shop is beautiful and has everything you need! Also great customer care and attention when making any inquiries. Will definitely be using Byggebo in the future”
“I was really happy with the shopping experience and the products I received, but it did take approx 10 days for them to be delivered. During this wait i im’d the store but no one acknowledged my query. The products i ordered were gifts and i met the people but had no gift to give!! When the products were delivered, the box was left outside, i was away for the weekend and requested with the courier company that they were sent to a pick up site , that didn’t happen and some of the products got very wet. They are still useable but if they had been packaged securely to begin with or sent sooner they wouldn’t have been wet.”
“Such an amazing company. I have a 1 year old and have bought the majority of our baby products from Byggebo. The customer service is fantastic, and I just love the products. Very loyal and grateful customer.”
“Very fast delivery of my nursing pillow and very efficient and informative emails to keep me updated along the way!! Would highly recommend this site to anyone”
“I ordered my product over 2.5 months ago, when I chased up with customer services I was told it would arrive within 2 days and then got a call the following week to say it would actually be another 6 weeks minimum.
Appreciate it is a supplier issue, but the lack of transparency about this when ordering is the issue.
Wouldn't be buying from them again.”
“We had a travel system consultation in store which was very informative and helpful. All staff we communicated with were great and easy to deal with.”
“When I bought the rails - website said there were in stock - after the purchase i received an email that there was a delay of 4 week.
It ended taking 2 months for the delivery. Customer support never contacted me to let me know my order status, they were just replying my emails when I contacted them.
Took me 4-5 emails and 2 months of delay to receive my order.
Super disappointed , I can understand there can be external vendor delays, but 1. Why you said you had in stock if you didn’t have it 2. If you tell me that delay was going to be 4 weeks and there are extra delays, i was expecting you to contact me letting me know.”
“Excellent service. Bought our travel system here. Staff were very knowledgeable & helpful throughout the whole process. When it came to collecting our travel system the isofix base had not arrived on time & Bygge Bo had it delivered to our home at no extra charge so I didn’t have to drive back a second time. Would highly recommend.”
